1.Develop a process map about the prescription filling process for HMO’s pharmacy, in which you specify the key problems that the HMO’s pharmacy might be experiencing. Next, use the supplier, input, process steps, output, and customer (SIPOC) model to analyze the HMO pharmacy’s business process.
2.Analyze the process map and SIPOC model to identify possible main root causes of the problems. Next, categorize whether the main root causes of the problem are special causes or common causes. Provide a rationale for your response.
3.Suggest the main tools that you would use and the data that you would collect in order to analyze the business process and correct the problem. Justify your response.
4.Propose one (1) solution to the HMO pharmacy’s on-going problem(s) and propose one (1) strategy to measure the aforementioned solution. Provide a rationale for your response.
5.Use at least two (2) quality references. Note: Wikipedia and other Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:

•Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA format. Check with your professor for any additional instructions.
•Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length.
The specific course learning outcomes associated with this assignment are:

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HITECH Act Technology and Controls

The HITECH Act requires providers applying for financial incentives for meaningful use to engage in a number of very specific data collection, storage, and exchange activities. A large percentage of healthcare providers that might qualify for these financial incentives are small practices—essentially small businesses. These small businesses rarely have the resources available to purchase and maintain the technology necessary to qualify for these incentives. Providers have chosen a variety of solutions including partnering with large health systems that might provide the services as part of the partnership or choosing to outsource the work to a third party.

Dr. Taylor has been providing healthcare for his neighbors since the 1960s. Over the years, he has shared a clinic space with several other independent physicians, sharing expenses, support staff, and on-call responsibilities. Dr. Taylor and his partners have decided that they do not want to follow the path of many of their peers by joining forces with a large health insurance company. At a partners meeting, Dr. Taylor was tasked with finding a cloud provider to help the partners implement an appropriate electronic health record (EHR). The EHR would meet all criteria, including security and privacy regulations, that would qualify these health providers for meaningful use financial incentives.

Describe the steps necessary to select an appropriate cloud provider that will provide access to an EHR and host data storage for a small provider practice.
Identify the security and privacy controls that the selected cloud provider must be able to implement to comply with the HITECH Act criteria.
Explain the roles and responsibilities of the cloud provider and the healthcare providers in ensuring that the HITECH Act security and privacy regulations are met.

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