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1-how can a TQM-based culture enhance the trust customers have in a company’s products and services?

/in /by

1-how can a TQM-based culture enhance the trust customers have in a company’s products and services? What specific

TQM-based values and policies would help to build customer trust? Use a specific example in your response.

2- what actions should leaders take to demonstrate support for SCM implementation? Why is strong leadership an essential component of SCM implementation?

 
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