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Week-3-Six-Sigma-Yellow-Belt-Training

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Title: Six Sigma Yellow Belt Training

Purpose of Assignment

The purpose of this assignment is for students to receive Six Sigma Yellow Belt Training – Executing DMAIC (Define, Measure Analyze, Improve, Control) Six Sigma Quality Improvement (define and measure) projects.

Assignment Steps

Resources: Microsoft® PowerPoint®

Select a business where one of your team members works or one with which you are familiar to make sure you are able to gather data, and for which you can identify processes to improve.

Execute the define phase of the Six Sigma DMAIC project including the following:

  • Identify customers and their priorities.
  • Identify a project suitable for Six Sigma efforts based on:
    • Business objectives.
    • Customer needs and feedback. For example, if the team chooses a fast food chain, they could observe and record defects with preparation and delivery of the food, cleaning of the restaurant inside and out, including the rest rooms
    • Productivity of the operation and quality of service measured by such metrics as: wait times per each customer from the time the order is made until the customer is handed their food, customers served per hour per total number of employees, number of errors made in products served vs ordered, friendliness of the staff, and cleanliness of the operation; including inside the restaurant, outside, in the rest rooms, tables, floors, waste baskets, etc.
  • Identify and develop the problem statement.
  • Identify CTQs (critical-to-quality characteristics) the customer considers to have the most impact on quality.

Execute the measure phase of the Six Sigma DMAIC project including the following:

  • Determine the metrics to measure the process and how it is performing.
  • Identify the key internal processes influencing CTQs and measure the defects currently generated relative to those processes.

Develop a 12- to 15-slide Microsoft® PowerPoint® presentation, including detailed speaker notes, highlighting the summary in which you describe your work on the two phases of the Six Sigma process improvement project.

Format your assignment as if you would be giving a presentation to senior management.

Click the Assignment Files tab to submit your assignment.

 
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Importance-of-motivation-in-adolescents-literacy-practices

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just answer one question to group member about whT SHE WROTE

 
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Week-2-Discussion-Psychology-quot-Biological-Bases-of-Behavior-quot-

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Week 2 Discussion Psychology

“Biological Bases of Behavior” Please respond to the following:

Select a human behavior (everything is open to discussion, from skydiving, to watching a movie, to aggravated assault) and discuss how the biological bases of behavior play a role in that behavior. Provide specific examples to support your response.

Read the article How Smartphones Hijack Our Minds (under Instructor Insights) and discuss whether or not you agree with the points being made by the author.

 
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Organization-and-Management-Provide-two-examples-of-where-an-organization-and-management-excelled-in-ensuring-employees-were-properly-compensated

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  1. Provide two examples of where an organization and management excelled in ensuring employees were properly compensated, including benefit packages and SHARE (in detail) what they excelled in.
  2. And then provide two examples and SHARE (in detail), of where an organization failed in this area, along with the end result for the organization (even to the point where the organization takes advantage of employees during hard economic times) and share where / how they failed.
  3. Think about examples from the past or from the organization where the employees had great benefits and describe what the work environment was like, compared to some of the examples where organizations are not doing much in these areas and perhaps are even reducing benefits or compensation.

Your posts must contain a minimum of 200 words. You must include citations to support your responses.

 
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