OL211Final Project Milestone TwoGuidelines and Rubric Overview: For this milestone, review the case study,A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives,through page 13 (up to HR-Customer Initiative at Maersk) and the job posting for a Customer Service –CARE Business Partner. View the SHRM PowerPoint presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technolog
OL211Final Project Milestone TwoGuidelines and Rubric Overview: For this milestone, review the case study,A.P. Moller-Maersk Group: Evaluating Strategic Talent Management Initiatives,through page 13 (up to HR-Customer Initiative at Maersk) and the job posting for a Customer Service –CARE Business Partner. View the SHRM PowerPoint presentation and its note pages: Unit 6: Training Methods, Experiential Learning and Technology.Using the material on needs assessment and training strategies provided in this week’s lesson and the casestudy, in a short paperyou should: Illustrate the value of a training needs assessment in an organization in general, supporting your response.Describe the components of a needs assessment used to determine the training requirements of a Customer Service –CARE Business Partner at Maersk.Describe the importance of creating Specific, Measurable, Achievable, Realistic, and Time-oriented (SMART)objectives for a training plan.Explain the importance of developing learning activities for a Maersk Customer Service –CARE Business Partner training program.Describe how you would incorporate adult learning principles and methods of experiential learning from this course into the Maersk Customer Service –CARE Business Partner training program.Guidelines for Submission:Your submission should be2–3 pagesin length and double-spaced using 12-point Times New Roman font. Be sure tolist your references at the end of your paper.Submit journal assignment as a Word document.Critical ElementsExemplary(100%)Proficient(85%)Needs Improvement(55%)Not Evident(0%)ValueTraining: Needs AssessmentMeets “Proficient” criteria and description is clear and detailedDescribes the components of a needs assessment used to determine the training requirements of the organizationDescribes the components of a needs assessment used to determine the training requirements of the organization,but description is cursory or inaccurateDoes not describe the components of a needs assessment used to determine the training requirements of the organization23Training: Learning ActivitiesMeets “Proficient” criteria and exhibits keen insight into the needs of adult learners Explains the importance of developing learning activities, and incorporates adult learning principles and methods of experiential learningExplains the importance of developing learning activities, but does not incorporate adult learning principles and methods of experiential learningDoes not explain the importance of developing learning activities23Training: Training Needs AssessmentMeets “Proficient” criteria anduses scholarly research to contextualize claimsIllustrates the value of a training needs assessment in an organization, and supports responseIllustrates the value of a training needs assessment in an organization, but does not support responseDoes not illustrate the value of a training needs assessment23Training: SMARTMeets “Proficient” criteria and description is clear and detailedDescribes the importance of creating SMART objectives for a training planDescribes the importance of creating SMART objectives for a training plan, but description is cursory or inaccurateDoes not describe the importance of creating SMART objectives for a training plan23Articulation of ResponseSubmission is free of errors related to citations, grammar, spelling, syntax, and organization and is presented in a professional and easy-to-read formatSubmission has no major errors related to citations, grammar, spelling, syntax, or organizationSubmission has major errors related to citations, grammar, spelling, syntax,or organization that negatively impact readabilityand articulation of main ideasSubmission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas8Earned Total100%
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