Patient satisfaction
Books from:
Hinkle & Cheever: Brunner & Suddarth’sTextbook of Medical-Surgical Nursing, Fourteenth Edition
Janice L. Hinkle; Kerry H. Cheever
Taylor:Fundamentals of Nursing, Ninth Edition
Leadership Roles and Management Functions in Nursing: Theory and Application, Tenth Edition
Bessie L. Marquis; Carol J. Huston