Question 2.2. (TCO B) Fine dining restaurants are not (Points : 5) able to achieve major increases in productivity.
| Question 2.2. (TCO B) Fine dining restaurants are not (Points : 5) able to achieve major increases in productivity. basically labor-intensive operations. concerned with excellent service. located in large population centers. |
| Question 3.3. (TCO F) The strategy of pricing products lower is called (Points : 5) project gold. value pricing. competitive pricing. couponing. |
| Question 4.4. (TCO D) Which of the following best describes the impact of technology on lodging? (Points : 5) Technology makes guests connected from any location in some hotels. Technology is gradually replacing personal service. In-room technology is becoming more and more complicated for the guest. Technology is only applied in luxury hotels. |
| Question 5.5. (TCO G) The result of discounted airline fares has been (Points : 5) less price competition. a rise in personal travel costs. a rise in personal travel. an increase in costs for weekend travelers. |
| Question 6.6. (TCO B) Human relations is concerned with (Points : 5) making people happy at the work they must do for a living. helping others in a work group setting. the way people react in groups to changes in the level of lighting. social interactions in work groups. |
| Question 7.7. (TCO C) In a service organization, there is pressure to operate at maximum capacity because(Points : 5)Sign |
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