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Technical Writing Assignments | Online Homework Help

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Technical Writing- Part A. Research Component: IT Service Level Agreement – MSWord Part B. Presentation Component: New Strategy Proposal -PPT PART A. RESEARCH COMPONENT: IT SERVICE LEVEL AGREEMENT An effective way to communicate the IS/IT requirements for this major strategic shift is to specify a Service Level Agreement (SLA) for IT Service Management (ITSM). ITSM refers to the entirety of activities – directed by policies, …

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