Toni is a community services worker and today she noticed that there appeared to be some tension in the work lunch room. Toni noticed that Lucinda and Jack were both behaving strangely. She didn’t think anything of it until another worker, who had also been in the lunch room, mentioned it to her and asked her if she thought that they needed to do anything about what they had observed.
ad the following case study then answer the questions that follow.
Toni is a community services worker and today she noticed that there appeared to be some tension in the work lunch room. Toni noticed that Lucinda and Jack were both behaving strangely. She didn’t think anything of it until another worker, who had also been in the lunch room, mentioned it to her and asked her if she thought that they needed to do anything about what they had observed.
CS Question 13
What are three early signs of potentially complicated or difficult situations that Toni should be aware of?
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