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What are ethics and how do they shape an organization

Get college assignment help at Smashing Essays Question What are ethics and how do they shape an organization culture

Please help with my homework!This is a major activity –

Question Please help with my homework!This is a major activity – your instructor will let you know whether you will complete it during class or in your own time.Attach your completed answers to the workbook.You must individually, answer the following questions in full to show your competency of each element:Contribute to quality customer service standardsImplement customer service systemsImplement team customer service standardsUsing what you learned in chapter one and two, demonstrate to a senior colleague that you know how to apply and monitor existing customer service standards in the workplace. After this process, make suggestions – using clear arguments – for change to existing standards and procedures.Demonstrate your ability to assess customer feedback from a variety of sources, and consult other appropriate sources, to plan for the implementation of procedural alterations. When this is done, effectively communicate this plan to all relevant colleagues.Demonstrate your ability to oversee a team of employees who are in the process of implementing changes. Provide them with guidance and training, while monitoring performances against agreed timeframes.

Discussion 4.1: Human Resources TestingAfter reviewing the different approaches to

Question Discussion 4.1: Human Resources TestingAfter reviewing the different approaches to drug testing and psychological/ personality testing, post a discussion on your experience/opinion on the benefits for an organization to conduct these types of testing. Do you think any of these tests may be an invasion of privacy? Why or why not?Discussion 4.2: Human Resources Planning and RecruitingWhen you have chosen to apply for a position, what impact do the compensation and benefit package have on your decision? How might compensation and benefits impact the retention of an employee?

Please help with the homework!1.Obtain a sufficient sample of customer

Question Please help with the homework!1.Obtain a sufficient sample of customer feedback – from both paper forms and online sources, if possible. Read each feedback and, for every negative review, write down one procedural change that could realistically be implemented in your department/area.2.Hold a team meeting/briefing and communicate one change to employees using positive oral communication. Explain why the change is happening, what you hope it will achieve, how to implement it, and any relevant timeframes they need to meet.3.Choose three of your organisation’s products/services and brainstorm how your team could work together to sell or market them more effectively.4.List three pieces of legislation relevant to customer services and briefly explain what each one contains.5.List two standard procedures for customer assistants on the shop floor. Are these adequate methods of dealing with customers, or could they be improved?6.Working with a colleague, discuss how you can monitor customer service performance more effectively. Refer to key performance indicators in your discussion.

InstructionsFor this assignment, you will watch a series of short video segments

InstructionsFor this assignment, you will watch a series of short video segments from the film Business Ethics: A 21st-Century Perspective. In combination with the assigned reading, provide a response to the questions that follow. In order to access the video segments, you must first log into the myCSU Student Portal and access the Films On Demand database within the CSU Online Library.Daly, F., White, T.,

Please let me know correct answer and explain it !

Question Please let me know correct answer and explain it !  Topic 1 knc 1-4 />What is ROA if profit margin is 4% and asset turnover is 2.5?            a. 3.0% b. 4.5% c. 6.5% d. 10.0% e. 12.0%       2.What might flashlight and calculator manufacturers view smartphone manufacturers as?           a. Customers b. Suppliers c. Disruptors d. Sources of employees e. Partners     3.Bookmark question for later The SCOR model was created to provide a common vision of SCM for any company.           True           False     4.What’s the connection between purchasing personnel and the gathering of competitive intelligence?            a. Purchasing personnel should provide competitive intelligence to suppliers b. Purchasing personnel need to scan supply markets and work with suppliers to provide their company with vital competitive intelligence c. Competitive intelligence gathering is a marketing activity, not a purchasing activity d. Purchasing will gather most of its competitive intelligence from customers e. Purchasing should avoid gathering competitive intelligence from suppliers, since most of it is false

you will show a small case or use a situation/problem

Question you will show a small case or use a situation/problem from real life. You will discuss this situation together with a discussion thatworks through a solution of your own to the problem posed. Problems or issues from your own work (e.g., service operations or overhead functions) can be excellent situations, although they need not be chosen. In the first part of the paper you should specify the situation, while in the second part of the paper you should work out what you personally and professionally see as its solution. Any type of operations management problem can be chosen, from line balance to job design to new equipment justification to quality problems to whatever operational options can be associated with the case. Present your case study and solution in a three to three to four pages Word document formatted in.Please submit your assignment.Submitting your assignment, at a minimum, you will need the following: Remember the Running head: AND TITLE IN ALL CAPITALS ABSTRACT. A summary of your paper, not an introduction. Begin writing in third person voice. BODY. The body of your paper begins on the page following the title and abstract page (be careful not to triple- or quadruple-space between paragraphs). The type face should be 12-pt. Times Roman or 12-pt. Courier in regular black type. Do not use color, bold type, or italics except as required for APA level headings and references. The deliverable length of the body of your paper for this assignment is three to four pages .In-body academic citations to support your decisions and analysis are required. A variety of academic sources is encouraged. six to sept pages for the whole paper

Please let me know correct answer and explain it !Topic

Question Please let me know correct answer and explain it !Topic 4  Study guide 1-4 /> 1.   When solving disputes in buyer-supplier relationships, which action should be used as a last resort? a.   Mediation b.   Arbitration c.   Going to court d.   Open communication e.   Putting yourself in the shoes of the supplier   2.   Which is not one of the conditions for a valid contract? a.   Offer b.   Consideration c.   Meeting of the minds d.   Purchase price reductions e.   Legal subject matter   3.   Which is not one of the ways to promote ethical behavior? a.   Rotating assignments b.   Having an ombudsman c.   Inconsistent behavior d.   Ethical standards and guidelines e.   Top management support   4.   What is the environmental bottom line concerned with? a.   Fair wages b.   Harming the environment as little as possible c.   Profitability d.   Safe working conditions e.   Supporting diverse suppliers

  1. Suppose that there are 2 sources that generate waste and

Question

  1. Suppose that there are 2 sources that generate waste and 3 disposal sites. The amount of waste generated at source A is 200 and at source B is 400. The capacity of disposal sites 1, 2 and 3 are 250, 150 and 100, respectively. The unit shipping costs from waste sourceA to disposal sites 1, 2 and 3 are 35, 15, and 20, respectively. The unit shipping costs from waste source B to disposal sites 1, 2 and 3 are 20, 5, and 15, respectively. Write the formulation for determining the optimal assignment that minimizes transportation costs.

Pllease lei me know correct answer and explain it !Topic

Question Pllease lei me know correct answer and explain it !Topic 3 Study guide 5-8 5.   Once you know who the _______ are, what _______ them, and where you _______, you can develop a strategy to improve supply management’s position of respect and influence. a.   approvers, incentivizes, work b.   decision makers, moves, stay c.   influencers, motivates, stand d.   approvers, motivates, stand     6.   To help your firm compete, you must organize supply management to leverage _______ without losing _______. a.   profits, capital b.   resources, agility c.   resources, flexibility d.   capital, profits e.   relationships, trust   7.   What pressures are so intense that most companies tend to lean more towards a centralized sourcing structure? a.   Cost b.   Management c.   Supplier d.   Customer e.   Stockholder     8.   Which of the following are significant downsides to a centralized sourcing structure? a.   Creates distance between decision makers b.   Reduces flexibility c.   Instills silo mindset d.   Reduce material costs e.   All of the above f.    A, B, and C only

List 5 different examples for data relevant for food that

Get college assignment help at Smashing Essays Question List 5 different examples for data relevant for food that can be analysed when using a Point of Sale (POS) System

Please let me know correct answer and explain itTopic 4

Question Please let me know correct answer and explain itTopic 4  Study Guide 1-4 1.   When solving disputes in buyer-supplier relationships, which action should be used as a last resort? a.   Mediation b.   Arbitration c.   Going to court d.   Open communication e.   Putting yourself in the shoes of the supplier   2.   Which is not one of the conditions for a valid contract? a.   Offer b.   Consideration c.   Meeting of the minds d.   Purchase price reductions e.   Legal subject matter   3.   Which is not one of the ways to promote ethical behavior? a.   Rotating assignments b.   Having an ombudsman c.   Inconsistent behavior d.   Ethical standards and guidelines e.   Top management support

Outline the steps in the design of a quality control

Question Outline the steps in the design of a quality control system.  Discuss how the steps can lead to higher efficiency in an organization.

Introduction to the Organization:XYZ Company was established 20 years ago,

Question Introduction to the Organization:XYZ Company was established 20 years ago, to manufacture gearbox components for diesel engines. It employs around 250 people, having a head office, which employs a wide range of personnel who are generally well educated and enthusiastic about their work, and a factory, which employs semi-skilled local people who are generally disinterested in the products of the company and who have an instrumental attitude to work, seeing salary as the only reward.Brief Description of the Problem:The performance of the company has not been good and the records revealed the following facts:    Wastage within the factory was costing the company approximately Rs.100,000 a month.  There was wide spread differences in individual work standards.  Processes were non-standardized resulting in repeated problems.   Management made all decisions and cascaded the results down to employees.  The top management become concerned about the performance of the factory and they hired. Mr. Tanmoy Deb, an OD consultant to study the problem and suggest specific changes to relationship and tasks with the following objectives:  To review and improve communication systems.  To restructure the organization and to review teamwork and quality practices.   To review leadership issues across all levels.  Mr. Tanmoy Deb carried out discussions, interviews and surveys and made the following observation:  There’ and ‘us’ attitude was widely prevalent between head office and factory personnel.   Production personnel lacked technical skills.  Factory employees felt alienated from sharing the Company’s success.  Production systems were adhoc and defective because of frequent variation in standards set.  Mamany times raw material was found to be of inferior quality.  Rigidly defined job descriptions.  qutsion. 1.   What in your view are the central human resource issues involved in this case?  What Strategy should Mr. Tanmoy Deb develop and implement for improving the present system?

Introduction to the Organization: XYZ Company is an existing profit

Question Introduction to the Organization: XYZ Company is an existing profit making FMCG Company. The company has 600 personnel and has branches all other the country. It has a separate training department with a Training Manager, Mr. A.P. Mohan as its head who is supported by two qualified training officers. Mr. Mohan has been in the company for the last 8 years and is very efficient.Brief Description of the problem:Mr. Mohan wants to have the organization. He is fed up with organization politics. He is dissatisfied and in fact frustrated. There are several reasons attachment to it. First and foremost is that he is not paid adequately despite the fact that he has brought 12% growth in revenue to the company. Second reason is that he is not consulted and constantly neglected while making decision on training aspects. Lastly, he considers himself to be a victim of politics played in the organization. Production Manager is constantly hurting him and interferes with the work. Dr. Ashok Sarao, boss of Mr. A.P. Mohan does not want him to leave the organization, as he known that the effectively will come down if he leaves Dr. Ashok tries to convince Mohan that he should adjust himself with the environment and also talk of how Mohan is constantly neglected. He talks of how politics is played in the organization and strengths and weaknesses of Mohan but does nothing to convince Mohan. Rather he says that they have to adjust, as they are part of family run business. In this setting, personal equation rather than merit works. Mohan is not convinced and says he is leaving.question. 1. Why a high performer like Mr. Mohan decided to leave the organization he has been long part of? 2. Do you think Mr. A.P. Mohan took the right decision to leave the organization? What would you have done if you were in his shoes?

. Briefly describe the special dietary requirements for each of

Question . Briefly describe the special dietary requirements for each of the following customer groups: 1. Aged care- 2. Infants, children and adolescents-3. Different socio-economic groups- 4. Religious and ethnic groups- 5. Tourists – 

One of the first things that any observer of management

Question One of the first things that any observer of management thought and practice asks is whether a particular organization has a vision, mission and core values statement. In addition, one of the first things that one learns in a business school is the importance of vision and mission statements. Required: Based on your understanding explain the following in the context of Strategic Management importance to an organization: 1. Why is it important for an organization to have a good Vision Statement? a. List 5 characteristics of a good Vision statement 2. Why having a good Mission Statement is a must to ensure strategy success for an organization? a. List 5 components and explain why and how these components contribute to strategy implementation success. 3. Explain how an organization’s Core Values affects strategy formulation and implementation success. a. Does it matter whether a company has Core Values or not when measuring strategy success? Explain your answers. 

“It is often said that Strategy Implementation is more difficult

Question “It is often said that Strategy Implementation is more difficult than strategy formulation as there are many issues such as resource allocation, communication, operational process, cooperation and coordination, organizational culture, resistance to change, and external environment to contend with” Discuss what are the issues, challenges and steps a Business Strategist need to do to ensure objectives and policies in achieving organizational commitment for strategies to be implemented are in place as per below context: 1. Matching Structure with Strategy 2. Compare and Contrast – Restructuring versus Reengineering 3. Human Resource

Case Study: The Old Cleveland Confectionery Company Case study Written

Question Case Study: The Old Cleveland Confectionery Company Case study Written in 2010 Company Background The Old Cleveland Confectionery Company is a consumables manufacturing and distribution firm that produces and packages an assortment of sugar-based sweets and candy. The company’s product range has expanded since its inception. In 1970, the confectionery factory was founded by 28 year-old Jack Jamieson, and produced just six products; lollipops, fruit-gums, cotton-candy, bubble-gum, candy-canes and fruit-mints. By 2003, the company, commonly referred to simply as Old Cleveland, had grown considerably, producing 23 confectionery products, most of which are sold at supermarket outlets and gas stations throughout the US. The confectionery has long been regarded by consumers as good quality, made available at an affordable price, with colourful eye-catching packaging. The production and packaging has always occurred on site at the company’s factory in the industrial precinct of Chester, Orange County, New York State. In 2010, the company had 163 full-time employees, including 140 factory workers, many of whom had been with the company for more than 20 years and considered the firm to be a great place to work. Employee loyalty was very strong, and had been built up over many years by Jack Jamieson who delighted in throwing generous staff parties at Easter and at Christmas on the sprawling lawns at his Colonial-style home overlooking Tomahawk Lake. All employees eagerly attended these functions along with their families, where corporate awards and prizes were handed out to acknowledge commitment, persistence, dedication and performance. Pony rides, a jumping castle and a Ferris wheel were regular features at these get-togethers, and magicians and clowns were often hired to provide additional entertainment. At Christmas, every employee received a substantial cash bonus, and the children of all employees received presents personally gift-wrapped by Jack’s wife, Martha.   Mr. Jamieson, now in his sixties, was greatly admired as the CEO and founding President of the Company. He was well known for his rousing speeches to employees, and for his warmth, inclusiveness and ease of manner at work and at company functions. A New CEOIn early December 2006, as the cold winter chill set in, and as the snow fell throughout New York, Mr. Jamieson became quite ill with pneumonia. He had just celebrated his 64th birthday. He received ongoing medical attention at St. Luke’s Hospital for almost two months and was forced to stay in bed for a further 8 months in a bid to recover his health. He remained quite unwell for several years and never regained sufficient strength to return to work. On December 14th, 2006, Paul Jamieson returned to New York after a month-long holiday in Tahiti, and took over as CEO from his father. He had previously worked as a marketing executive at a large corporate advertising firm in Manhattan, and had recently completed his MBA at the State University of New York. He was 28 years old. Jack Jamieson had wanted his 36 year-old daughter to step into the CEO role, but she had moved to London almost 2 years earlier and now had an established career and a family over there, and couldn’t be persuaded to return permanently to the US at this time. Under Paul, there were 22 managers and professional specialists at The Old Cleveland Confectionery Co. Most of them were located in executive offices across the car-park from the factory and warehouses in Chester, including 2 accountants, 3 general administrators, a marketing manager and 6 sales specialists, a team of 3 human resources professionals, an information technology expert – and 3 industrial engineers who had office space in the executive area but who spent most of their time on the production floor. Three senior executives reported directly to Paul; Naveed F. Zeffane – Director of Finance, Accounting and Administration; Samantha Richards – Director of Operations; and David Chan – Director of Packaging and Distribution. Both Samantha and David had separate glass-enclosed offices on the original factory floor. Together with the 3 industrial engineers, they preferred to be close to the operations that they oversaw. Production Expansion At the time that Paul stepped into the role as CEO, the organisation had only recently expanded its production capacity by increasing its factory floor-space and installing new machinery and equipment. The new equipment had cost the company $32 million, but after some careful analysis, Jack Jamieson had considered this modernisation drive to be a worthwhile and timely investment at Old Cleveland. Production workers had been enormously encouraged by a promise from Jack in October 2006 to introduce a profit-sharing scheme for all workers throughout the organisation. Over several months, they had dedicated themselves to the task of tooling up and assembling the new machinery, ironing out the bugs, and commencing operations to schedule. The entire workforce harnessed all their collective effort to ensure that the heavy investment in the new equipment resulted in higher productivity levels. Samantha, David, the engineers, the maintenance crew and the machine operators all put in many extra hours at the plant over several weeks and weekends. As a result, operations were running smoothly, and the new equipment was fully operational from mid- December 2006. Boosting the Company’s Fortunes Paul Jamieson was impressed with all the energy and enthusiasm he saw around him, and in early February 2007, he decided to seize the opportunity to further boost the company’s fortunes by introducing a brand new range of confectionery and other related products. He used external consultants from Manhattan to develop the range, and selected the ingredients personally from a number of cheaper interstate providers that he had located himself through an internet search one afternoon. Fudge, toffee, liquorice and Turkish delight were added to the Old Cleveland Confectionery Company’s product range, along with caramel-covered popcorn and four flavours of potato chips; California Honey, Mexican Chilli, Texas Ranch and Hawaiian Pineapple. As Head of Operations, Samantha Richards was barely consulted about these new developments. The marketing manager at The Old Cleveland Confectionery Company was ignored altogether, and was never asked for his input concerning the viability of these new products. Paul seemed to spend all his time in meetings with the consultants and with Naveed F. Zeffane, the Director of Finance, Accounting

what are the two key questions in business planning to

Question what are the two key questions in business planning to establish your product and services?

Clear definition of performance requirement would encourage employee engagement in

Question Clear definition of performance requirement would encourage employee engagement in performance management:a) trueb) false

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