1.Which of the following is NOT one of the principles of

the Federal Mediation & Conciliation Service’s principles of interest-based bargaining?

• Focus on the present and future, not the past.
• Sharing relevant information is critical for effective solutions.
• Focus on people and personalities, since they shape the course of the discussion.
• Focus on mutual interests and help satisfy the other party’s interests as well as your own.

2.All of the following are considered benefits of mediation EXCEPT __________.

• the mediator cannot force a decision
• it is usually inexpensive
• the only cost is hiring the mediator
• it is held in private and can be completed fairly quickly

3. When a company is unionized, all of the following are true EXCEPT __________.

• the union is in charge of any grievance that might occur
• the collective bargaining agreement would set out a procedure for bringing a grievance
• all of the rules and regulations regarding the employee would fall under the collective bargaining agreement
• the distinction between at-will or term employees would likely not matter

4. Exclusive representation means all of the following EXCEPT __________.

• the union has the duty to represent each worker equally and without bias
• the employer may not bargain with any other employees, no matter how well intentioned
• the employer engages in discussions with another union purporting to represent some of the workers
• a union has a duty not to discriminate against any of its members

5. The Trilogy Cases __________.

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