Just trying to find the correct answerIn terms of customer
Just trying to find the correct answer<br/><br/><br/>In terms of customer service issues, which of the following is the least likely reason for using a robust CRM? – 1. A CRM can optimize the information shared among departments, resulting in better management of existing accounts. – – 2. A CRM can provide a more rapid response to queries and concerns by forwarding the query to the right department. – – 3. A CRM can enable members of pertinent departments to have access to all the relevant information, enabling them to answer queries and resolve problems quickly and easily. – – 4. A CRM can provide a company’s marketing department with information needed to identify and target new customers. Looking for […]