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Briefly explain the difference between an assertive and an aggressive style of communication

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Briefly explain the difference between an assertive and an aggressive style of communication.

2 List three HCP-generated roadblocks to therapeutic communication and explain why they are significant. Describe a clinical situation in which such roadblocks may occur and explain how to resolve them.

3 List three patient-generated roadblocks to therapeutic communication and explain why they are significant. Describe a clinical situation in which such roadblocks may occur and explain how to resolve them.

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