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BSB51918 DIPLOMA OF LEADERSHIP AND MANAGEMENT ASSIGNMENT

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Task 1

Assessment Instructions
For this task, you must plan and undertake an audit of the documented frameworks of the WHS management system at a workplace and report on the outcomes to the WHS manager there.

  • Develop a plan and timeline for the WHS systems documentation audit. This must be approved by the facilitator before the process goes further. The facilitator will provide details of the workplace you will be visiting (your college premises) and will have discussed the project with the WHS manger there.
  • Arrange appointment with WHS manager at the workplace and discuss the plan. Be prepared for alterations according to time and availability. Evidence can be in the form of meeting minutes. These should be discussed with the assessor also. Specifically discuss the quality systems framework that the organisation has and the impacts that it has on the WHS system.
  • Develop the audit checklist and check it with the assessor and the workplace WHS manger. Ensure that the checklist clearly evaluates the WHS system in line with the organisation’s quality systems framework.
  • Undertake the audit using the documents provided by the manager and any areas of work that you might visit.
    Analyse the results of the audit, providing summaries for the data in tables where appropriate. Propose actions to address any problems that might become obvious. Ensure that you include hazard identification for each of the stages that will be involved in making these changes to the workplace. Suggest some methods for communicating the findings to the managers and employees as part of the report.
  • Present the audit report to the WHS manager.

To be deemed competent you will need to successfully demonstrate the following:

  • Plan of audit process including time line for completion.
  • Development of audit checklist.
  • Log book of activities including brief minutes of meetings and all development time and actions undertaken.
  • Audit report including data summaries, analysis and proposals for action (including hazard identification) and communication strategies.

Task 2

Assessment Instructions
There is a large amount of WHS data in the workplace which can provide useful information on a variety of areas. As an effective manager you must be able to summarise and analyse a variety of WHS data which has been given to you. You must also be able to identify trends and suggest possible actions to address any issues arising from the data.
Procedure

  • Carefully read through all the WHS data you have been given. Ask the facilitator if anything is not clear.
  • Group and summarise the data using tables and graphs. For example, you might consider calculating and graphs for Lost Time Injury Frequency Rate, Average Time Lost Rate, Medically Treated Injury Frequency Rate etc.
  • Identify trends and patterns within the data.
  • Analyse these patterns and other factors to produce an action plan to deal with any identified WHS issues.
  • Compile a report using the work you have done in steps 2-4.
  • Ask your facilitator for further clarification.

To be deemed competent you will need to successfully demonstrate the following:

  • The report should include tables and graphs.
  • The report should include analysis of the data and suggestion of actions to address issues arising from the data analysis.

Task 3

Assessment Instructions
This is an individual assessment. You are required to answer a series of questions. You must answer all of the questions below, and include examples where appropriate. Please ensure that you have answered each question with an appropriate level of detail. If you need help understanding any questions, ask your assessor to explain.
Procedure

  • Read the questions carefully and provide the most suitable answer in writing in the space provided.
  • Ask the facilitator if any of the questions are unclear.

To be deemed competent you will need to successfully demonstrate the following:

  • Each question must be answered completely.

QUESTION 1: Complete the table below by ticking one column for each document:
QUESTION 2: Resources and Responsibility Case Study
John has noticed an increase in the number of injuries and back discomfort among the warehouse staff after the introduction of a number of new products. He has therefore developed a new policy on manual order picking to address some of the issues.
The policy is noted below:
Policy 234 – Manual Order Picking
All manual order picking tasks will be undertaken safely with appropriate equipment used to maximise employees working in the Best Working Zone – close to the body between the shoulders and knees.
Question 2a: Identify four human and four financial resources that will be required for this policy to operate effectively.
Question 2b: Identify three responsibilities that the different employees and managers will have for the implementation of this policy.
QUESTION 3: Hazard and Risk Control Case Study
Mario has recently started his own plumbing supplies business after many years experience as a contract plumber. He knows the many hazards that face plumbers on the job but now has to think through those associated with his new shop and warehouse. He needs a forklift to move boxes of fittings and piping and some tall racking in the warehouse to provide the storage space for bulk lots. He will need unloading space for trucks as well as parking areas for customers. His shop will need appropriate lighting and shelving and a helpful customer service counter area. He will also need to consider the security of his warehouse and shop at night.
Identify three key hazards, assess their risk using the table on the following page and suggest two control strategies for each of them. Ensure that one of the controls is to be from the lower end of the control hierarchy and one of them is to be from the higher end.
Risk Assessment Table
Risk Assessment Table
QUESTION 4: Induction and Training Case Study
Mario has some new staff beginning next week. He needs to ensure that they are ready to start work safely and are able to continue to work safely, building his business over the years to come.
Question 4a: Develop a list of broad headings for six induction activities for Mario’s employees using the format given below.
Question 4b: Note six key areas of training and competency that will be important to support the WHS management system in the company. Ensure that you think through all of the areas of responsibility that his staff will have.
QUESTION 5: Communication Case Study
Mario has realised that WHS management has a lot to do with communication and good relevant ongoing systems. He realises that he needs to plan communication methods that are helpful for his managers as well as his employees.
Develop a list of six communication strategies for Mario’s company using format given below. Indicate which are more appropriate for managers, for employees and which will be useful both by noting this in the right column of the table. Ensure that there is at least one from each of the managers, employees or both categories.

 
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