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CASE STUDY What follows is a summary of Montefiore Medical Center’s 2009-2010 strategic plan:l Mission:

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CASE STUDY

What follows is a summary of Montefiore Medical Center’s 2009–2010 strategic plan:l Mission: To heal, to teach, to discover, and to advance the health of the communities we serve.l Vision: To be a premier academic medical center that transforms health and enriches lives.l Values: Humanity, innovation, teamwork, diversity, and equity.l Strategic Goals:l Advance our partnership with Albert Einstein College of Medicinel Create notable centers of excellence in heart care, cancer care, and the Children’s Hospitall Build specialty care broadlyl Develop a seamless delivery system with superior access, quality, safety, and patient satisfactionl Maximize the impact of our community servicel Organizational Goals:l Create a culture of high performance, motivation, and fulfillmentl Sustain strong financial healthl Invest in state-of-the art facilities and technologyl Build an aligned and interconnected organization

CASE STUDY QUESTIONS

Given the above statements of fundamental purpose,1. How should organizational performance at Montefiore be measured?

2. Why don’t all HCOs have strategic goals like Montefiore’s?

3. What contributions could Montefiore’s governing board make toward accomplishing the strategic goals?4. What contributions should the 


APA (American Psychological Assoc.)

Weisfeld, V. D., Jonas, S., Kovner, A. R., & Knickman, J. (2011). Jonas and Kovner’s Health Care Delivery in the United States, Tenth Edition. New York: Springer Publishing Company.

, 2011. eBook Collection (EBSCOhost). W

 
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