Hi. I need a little assistance with a paper I’d like to write. I’m trying to put together a outline to get me

started but not sure where to start. This is the information I have to work with. I would like to use Siemens as my vendor.

To select an IP PBX solution for the new call center at a company’s headquarters based on the evaluation of the company’s needs and vendors’ VoIP product features. The Chief Information Officer (CIO) would like an 8- to 10-page document (double-spaced, font size 12) that addresses the following tasks.

After a numerical-matrix evaluation, select one solution from a list of vendors, containing features and capabilities to potentially meet your company’s requirements.
Justify your recommendation by writing an analysis that supports such a selection based on an overall evaluation of the product and the benefits it will bring to the company.

Following is the list of vendors for you to choose from.
Avaya
Genesys
Interactive Intelligence
Mitel
Siemens

Use the following check list to evaluate each vendor’s product.

Experience and Connectivity (40%)
Experience of the company – 5%
ACD based on Windows – 5%
Call Center includes 400 agents – 15%
Connectivity to current Avaya PBX – 15%
Multimedia Support (40%)
E-mail – 5%
Chat – 5%
Voice Mail – 5%
IVR – 5%
Outbound dial – 5%
CTI integration – 5%
URL Browsing – 5%
CRM support – 5%
Total cost 20%

 

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<ol><li>Describe the<strong>healthy meal</strong>that you have created from the fast-food

restaurant using the nutritional value of menu items.<ol><li>Name the restaurant, and then write a nutritional analysis of the meal you have created. (Explain all of the nutrients found in the meal, like carbs, protein, fat, and some essential vitamins and minerals.)</li> <li>Discuss your reaction to the analysis–make sure to explain why you feel the way you do about this meal. For example, if your meal is composed primarily of fat, discuss that point; if your meal supplies a lot of sugar per serving, discuss that as well. Please also remember to link excess or limited amounts of nutrients with diseases or the potential for disease (too much fat may put you at risk for heart disease, not enough calcium may not support bone health, etc.). Please make sure this section is as detailed as possible.</li> <li>How will this information affect your future food choices? Make sure to explain why you will or will not eat this meal again, and support your answer with the information found in the above sections.</li> <li>In a Word document, please answer and discuss the following questions.</li> </ol></li> <li>Describe the<strong>unhealthy meal</strong>that you have created from the fast-food restaurant using the nutritional value of menu items.<ol><li>Name the restaurant, and then write a nutritional analysis of the meal you have created. (Explain all of the nutrients found in the meal, like carbs, protein, fat, and some essential vitamins and minerals.)</li> <li>Discuss your reaction to the analysis–make sure to explain why you feel the way you do about this meal. For example, if your meal is composed primarily of fat, discuss that point; if your meal supplies a lot of sugar per serving, discuss that as well. Please also remember to link excess or limited amounts of nutrients with diseases or the potential for disease (too much fat may put you at risk for heart disease, not enough calcium may not support bone health, etc.). Please make sure this section is as detailed as possible.</li> <li>How will this information affect your future food choices? Make sure to explain why you will or will not eat this meal again, and support your answer with the information found in the above sections.</li> </ol></li></ol>

 

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