23. (p. 417) The administrative concept of neutral competence holds that the bureaucracy should
A. be staffed by people chosen on the basis of ability and do its work fairly on behalf of all citizens.
B. stay out of conflicts between Congress and the president.
C. be structured on the basis of the principles of specialization, hierarchy, and formal rules.
D. not allow in-fighting between agencies.
E. be staffed by partisan presidents.
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22. (p. 417) The federal bureaucracy today is
A. extremely wasteful and unresponsive to the public it serves.
B. an ineffective institution in comparison with bureaucracies of democracies with unitary systems.
C. more responsive to the public at large than to the particular interests that depend on its various programs.
D. a mix of the patronage and merit systems.
E. mostly dominated by patronage politics.
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21. (p. 417) The ________ established a merit system for certain federal positions.
A. Morrill Act
B. Hatch Act
C. Pendleton Act
D. Taft-Hartley Act
E. National Performance Review
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18. (p. 416) Most federal employees are hired on the basis of
A. merit criteria.
B. patronage.
C. previous job experience in the private sector.
D. the personal preferences of immediate supervisors.
E. a lottery system.
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