devise and develop a business case for an existing business
Digital Pathway Report
Task: devise and develop a business case for an existing business
Goal: provide a compelling argument for a company or organisation to invest in and launch
a digital innovation (i.e., a new product, service, process or business method that is based
on digital technologies).
Keep in mind:
● Imagine that you work for this company/organisation, and that the recipient of the
business case is a senior manager from whom you need support to go ahead.
● Propose a digital innovation that you believe this company/organisation should
introduce. This may be because the company/organisation is particularly well placed
to introduce a specific innovation, or because it is threatened by competition and will
suffer if no action is taken.
● Use all information that you can find on the company/organisation to build your case.
This information may include annual reports, information issued by the
company/organisation, press information (FT, Economist, etc.) and any other
information source that you can identify, such as personal contacts.
Structure the document as you see fit. It should include:
● A 200-300 word executive summary at the beginning that pitches your idea
● A description of the innovation that you propose
● An outline why there is a market opportunity (including analysis of the industry
environment and competitors, and economic characteristics of the innovative product,
service, process or method)
● A reflexion about who will be the beneficiaries of the innovation and what problem will
the innovation solve for them? (1000 words)
● An outline of why the innovation would be a good fit with the company/organisation
● A preliminary description of how the innovation will be executed (How will the
innovation be created or sourced? If applicable, how will it be protected? What are
the resources required?)
The innovation: (doesnt have to explain the innovation in your report, just giving you an idea
of what the product is)
– An ecosystem of smart clothing , yoga top, yoga pants and yoga mat
– The yoga top, yoga pants, yoga mats are embedded with sensors, so it can guide
your yoga practise and improve your posture. And records your heart rate etc.
– Also comes with an app, you can track your progress, share your progress with your
friends
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Essay plan:
– Introduction
– Target audience: who will be the beneficiaries? (see slide above, do some
market research on lululemon’s existing customer base and give statistics on
it, and say that our new product will target the same customer base)
– Explain why we chose this customer base?
– -eg. #1 Lululemon customers have high income and relatively price
insensitive , and since our new innovation will be expensive, so its likely that
this customer base will adopt this technology, #2 Lululemon customers are
young (around late 20s), so they are interested and familiar with technology,
so they are likely to adopt this technology (this part should be brief and short,
as this will be elaborated more in another question, just give a brief overview)
– How can the innovation benefit our customers? (should be the longest part) talk
about customer value, please see powerpoint above.
– This section should be split like the powerpoint : Guide, Track, achieve,
inspire
– Guide: how the innovation can improve their posture, eliminate injuries,
maybe find some data on how incorrect posture can lead to injuries
– Track: how the innovation can track their heart rate etc, do some research on
how this technology can benefit the customer (improve your health? Keep
track of your health?)
– Achieve (doesnt have to go into detail): customers can set goals and achieve
them
– Inspire: talk about the app, and users can share their progress with friends
and inspire them. this part also should highlight lululemon’s community, and
how our app can help bring lululemon’s community online, lululemon has a
huge network but they dont have an existing online community, so this app
can help connect like minded individuals.
– Conclusion
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