Business Services/Newcastle
Assessment Brief
Words: 4000
Referencing Style: APA
Qualification Code: BSB41415
Unit Code: BSBWHS404
Unit Name: Contribute to WHS hazard identification, risk assessment and risk control (Release 1)
Qualification Name and Release Number: Certificate IV in Work Health and Safety
 
Assessment Event One
Background:
Minimum compliance with the obligations of the WHS Act 2011 and Regulations 2017 requires an organisation to have systematic arrangements for the identification of workplace hazards and risk management processes that ensure WHS risks are identified, assessed, controlled, monitored and reviewed. In this assessment task you will be asked questions relating to how you would contribute to ensuring hazard identification and risk assessment processes are effectively undertaken in an organisation. You will do this from the perspective of a WHS practitioner or other organisation representative tasked with the responsibility and accountability for WHS.
Element One: Access information to identify hazards, and assess and control risks
What internal (i.e. WHSMS) and external (i.e. legislative requirements) sources of information would you require in completing a hazard identification or risk assessment process? Identify at least five (4) important sources of both internal and external information and data. Highlight how you would access this information.

Internal Sources

Workplace policies and processes and standards
Workplace standards and guidelines often include a reinforcement of the standard operating procedures, also called SOPs, in the workplace. These are written policies which aim to be the primary information book of the employees so that they will be aware of the proper behaviour and work technicalities.
All employees must be made aware of the policy, which should be subject to regular review and revision in the light of experience. Revisions may be in response to changes in the nature of work carried out, new machinery, or any changes in legislation.
Again, revisions should be brought to the employees’ attention.
Policies should be written in plain English so they can be easily understood and put into practice.
Workplace procedures
A procedure sets out the steps to be followed for work activities.
Procedures are an essential part of any organization.
Procedures provide a roadmap for day-to-day operations.
They ensure compliance with laws and regulations, give guidance for decision-making, and streamline internal processes.
Originations must consult with affected workers when developing procedures for resolving work health and safety issues.
Consulting with workers on work health and safety, monitoring worker health and workplace conditions, and providing information and training.
Workplace systems
A typical business organization accomplishes its work load by creating a series of tasks that are performed and carried out as required.
Placing those tasks into series of organized and interconnected systems may benefit the company by introducing efficiency and order to the workday and ultimately increasing the bottom line.
Work systems allow everyday tasks to operate in a coordinated safe manner and provide a basic framework to produce services and products.

External Sources

WHS legislation including the WHS Act
The Work Health and Safety Act 2011 (NSW) (the Act) provides a framework to protect the health, safety and welfare of all workers and others in relation to NSW workplaces and work activities. Reviews are scheduled once every five years. This is the first since the Act was introduced.
Work Health and Safety Regulation 2017
Administers, provide advice and monitor and enforce compliance with the Work Health and Safety Act 2011 and the Work Health and Safety Regulation 2017. If you are an employer or business (or other PCBU) you must comply with these laws to ensure the health and safety of your workers.
Chapter 3
Part 3.1 Managing Risk to Health and Safety
WHS regulatory authorities and their publications including codes of practice, guidance material, safety alerts
A code of practice provides detailed information on specific work tasks to help you achieve the standards required under the work health and safety (WHS) laws. These do not replace the WHS laws, but codes of practice can help make understanding what you have to do a little easier.
Guidance material, such as fact sheets, guides and safety alerts, provide more detailed information on the requirements of statutes, regulations, standards and codes of practice in relation to particular tasks and activities or in the operation of specific plant and equipment.
 
2.  Having selected your information and data what tools or strategies does can an organisation use to determine the nature, scope, range of harms caused and harm impacts on workers?
How to work out the likelihood of harm occurring
The likelihood that someone will be harmed can be estimated by considering the following:

• How often is the task done?
• Does this make the harm more or less likely?
• How often are people near the hazard
• How close do people get to it
• Has it ever happened before, either in your workplace or somewhere else
• How often

You can rate the likelihood as one of the following:

• Certain to occur—expected to occur in most circumstances
• Very likely—will probably occur in most circumstances
• Possible—might occur occasionally
• Unlikely—could happen at some time
• Rare—may happen only in exceptional circumstances.

Further questions that can help estimate likelihood.
As in the table

Questions	Explanation and examples
How often are people exposed to the hazard?	A hazard may exist all of the time or it may only exist occasionally. The more often a hazard is present, the greater the likelihood it will result in harm.For example: Meshing gears in an enclosed gearbox can cause crushing only if the gearbox is open during maintenance, and therefore the potential for harm will not occur very often. Continuously lifting heavy boxes has the potential to cause harm whenever the work is done.
How long might people be exposed to the hazard?	The longer that someone is exposed to a hazard, the greater the likelihood that harm may result.For example: The longer a person is exposed to noisy work, the more likely it is that they will suffer hearing loss.
How effective are current controls in reducing risk?	In most cases the risks being assessed will already be subject to some control measures. The likelihood of harm resulting from the risk will depend upon how adequate and effective the current measures are.For example: Traffic management controls have been implemented in a warehouse to separate moving forklifts from pedestrians by using signs and painted lines on the floor. These controls may need to be upgraded to include physical barriers.
Could any changes in your organisation increase the likelihood?	The demand for goods or services in many organisations varies throughout the year. Changes in demand may be seasonal, depend on environmental conditions or be affected by market fluctuations that are driven by a range of events. Meeting increased demand may cause unusual loads on people, plant and equipment and systems of work. Failures may be more likely.For example: Inner city restaurants and bistros are very busy in the period prior to Christmas, placing extra demands on kitchen and serving staff. The increase in volume of food to be prepared and serving a larger number of patrons increases the potential for human error and the likelihood of harm.
Are hazards more likely to cause harm because of the working environment?	Examples of situations where the risk of injury or illness may become more likely: Environmental conditions change. For example, work performed in high temperatures in a small space increases the potential for mistakes because workers become fatigued more quickly; wet conditions make walkways and other things slippery. People are required to work quickly. The rate at which work is done (e.g. number of repetitions) can over-stress a person’s body or make it more likely that mistakes will be made. There is insufficient light or poor ventilation.
Could the way people act and behave affect the likelihood of a hazard causing harm?	The possibility that people may make mistakes, misuse items, become distracted or panic in particular situations needs to be considered. The effects of fatigue or stress may make it more likely that harm will occur.
Do the differences between individuals in the workplace make it more likely for harm to occur?	Workers are not all the same and individual variability should be considered, for example: People respond to stress at work in different ways, which means some workers are more susceptible to harm. People with disabilities may be more likely to suffer harm if the workplace or process is not designed for their needs. New or young workers may be more likely to suffer harm because of inexperience. People who do not normally work at the workplace will have less knowledge than employees who normally work there, and may be more likely to suffer harm. These people include contractors, visitors or members of the public.

 

Element Two: Contribute to compliance and workplace requirements

3.  How does an organisation identify WHS duty holders and their range of duties? Select three (3) ways that an organisation can ensure duty holders are appropriately identified.
WHS Regulations
The WHS Regulations specify the way in which some duties under the WHS Act must be met and prescribes procedural or administrative requirements to support the WHS Act (for example requiring licences for specific activities and the keeping of records).
WHS Act
Duty Holder – refers to any person who owes a work health and safety duty under the WHS Act including a person conducting a business or undertaking (PCBU), designer, manufacturer, importer, supplier, installer of products or plant used at work (upstream duty holders), an officer and workers.
Codes of Practice
Codes of Practice provide practical guidance on how to meet the standards set out in the WHS Act and the WHS Regulations. Codes of Practice are admissible in proceedings as evidence of whether or not a duty under the WHS laws has been met.
They can also be referred to by an inspector when issuing an improvement or prohibition notice.
It is recognised that equivalent or better ways of achieving the required work health and safety outcomes may be possible.
For that reason, compliance with Codes of Practice is not mandatory providing that any other method used provides an equivalent or higher standard of work health and safety than suggested by the Code of Practice.
 

 
4.  How can an individual or duty holder contribute to the identification and compliance with requirements of WHS Acts, Regulations Codes of Practice and workplace policies, procedures, processes and systems for hazard identification, risk assessment and risk control activities? Answer this question from the perspective of the following people:
a).  a front line manager/supervisor
Manager or supervisor responsibilities
If you are a supervisor, even if not officially recognised as such, you are responsible for the carrying out of work in a safe manner in the workplace.
The duties include:

• making decisions about health and safety that may affect work activities or other people
• ensuring legal requirements regarding health and safety are met
• actioning safety reports and carrying out workplace inspections
• ensuring safe work method statements are completed
• ensuring safe work practices
• conducting inductions and regular safety briefings
• participating in incident investigations
• leading by example and promoting health and safety at every opportunity.

b).  worker and;

• Duty of workers (section 28)
• While at work, workers must take reasonable care for their own health and safety and that of others who may be affected by their actions or omissions.
• They must also:
• comply, so far as they are reasonably able, with any reasonable instruction given by the PCBU to allow the PCBU to comply with WHS laws, and
• cooperate with any reasonable policy or procedure of the PCBU relating to health or safety at the workplace that has been notified to workers.

c).  health and safety representative.
If elected as a health and safety representative (HSR) shall:

• represent the workers in the HSRs work group on health and safety matters and in discussions with managers on hazards and safety issues
• monitor that the ‘person conducting the business or undertaking’ (PCBU)—a broad term used in work health and safety legislation to describe all forms of business—is meeting health and safety standards
• promote the health and safety of workers in your work group
• provide a vital communication link between people at work and the PCBU. HSRs are not expected to be an expert on health and safety, and are not responsible for fixing problems in HSRs workplace.

 

Element Three: Contribute to workplace hazard identification

5.  How would an organisation advise an individual and parties of workplace hazards, the harms they cause and the effects they have on workers? Highlight three (3) examples of WHS knowledge that would assist in this process.
Consultation

• Work Health and Safety Consultation, Cooperation and Coordination Code of Practice – practical guidance for employers on how to effectively consult with workers.
• Health and safety aspects are considered in the design of work and throughout the product and service life cycle.

The Australian standard
The Australian standard, AS/NZS ISO 45001:2018 (Occupational health and safety management systems – Requirements with guidance for use):

• specifies the conditions for a workplace health and safety management system
• gives guidance on its use.

The standard aims to enable organisations to provide safe and healthy workplaces by preventing work-related injury and illness, and proactively improve its work health and safety performance.
Like some other Australian standards dealing with management systems, AS/NZS ISO 45001:2018 is closely aligned with the relevant international standards, ISO 9000 series, dealing with similar issues.
Health and safety committees The Australian standard
Health and safety committees—sections 75 to 79 of the WHS Act
Participating in Effective Health and Safety Committees guide for committee members)

• Under the Work Health and Safety Act 2011 (WHS Act) a health and safety committee bring together workers and management to develop and review health and safety policies and procedures for the workplace.

Functions of a health and safety committee are:

• • facilitate cooperation between the PCBU and workers in instigating, developing and carrying out measures designed to ensure the workers’ health and safety at work
  • assist in developing standards, rules and procedures relating to health and safety
  • comply with functions prescribed by regulations
  • carry out any other functions agreed between the PCBU and the health and safety committee.

6.  What knowledge does an individual or party need to have to contribute and apply to the selection, techniques, tools and processes used to identify workplace hazards, undertake risk assessment, and determine risk control measures then implement, evaluate and review the success of the risk controls? How can an organisation facilitate this process? Provide four (4) examples of facilitation.
Model Code of Practice
How to manage work health and safety risks
This Code of Practice on how to manage work health and safety risks is an approved code of practice under section 274 of the Work Health and Safety Act (the WHS Act)
Examples
1—How to identify hazards
Identifying hazards in the workplace involves finding things and situations that could potentially cause harm to people. Hazards generally arise from the following aspects of work and their interaction:

• physical work environment
• equipment, materials and substances used
• work tasks and how they are performed, and
• work design and management.

How to find hazards
Inspect the workplace
As a person conducting a business or undertaking (PCBU), regularly walking around the workplace and observing how things are done can help you predict what could or might go wrong. Look at how people actually work, how plant and equipment are used, what chemicals are around and what they are used for, what safe or unsafe work practices exist as well as the general state of housekeeping.Things to look out for include the following:

• Does the work environment enable workers to carry out work without risks to health and safety (for example, space for unobstructed movement, adequate ventilation, lighting)?
• How is work performed, including the physical, mental and emotional demands of the tasks and activities?
• How suitable are the tools and equipment for the task and how well are they maintained?
• How do workers, managers, supervisors and others interact and how are inappropriate behaviours or conflicts dealt with?
• Have any changes occurred in the workplace which may affect health and safety?

2—How to assess risks
A risk assessment involves considering what could happen if someone is exposed to a hazard and the likelihood of it happening. A risk assessment can help you, as a person conducting a business or undertaking (PCBU), to determine:

• how severe a risk is?
• whether any existing control measures are effective
• what action you should take to control the risk, and
• how urgently the action needs to be taken.

Many hazards and their associated risks are well known and have well established and accepted control measures. In these situations, the second step to formally assess the risk is not required. If after identifying a hazard you already know the risk and how to control it effectively, you may simply implement the controls.
A risk assessment can be undertaken with varying degrees of detail depending on the type of hazard and the information, data and resources that you have available. It can be as simple as a discussion with your workers or involve specific risk analysis tools and techniques developed for specific risks or recommended by safety professionals. For some complex situations, expert or specialist advice may be useful when conducting a risk assessment.

 

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Think carefully about your workplace or a workplace you are familiar with. Do they review workplace sustainability policy implementation? Briefly describe how they go about doing this/could go about doing this. (If you do not work in an organisation, briefly describe how you could go about doing this).

Policy Statement

A policy statement is often used for marketing the company’s sustainability initiatives. It includes company background information and a declaration of commitment to the selected aspects of sustainability. The policy statement may also include a list of key principles and goals.
Policies come in various forms. Examples of manufacturing company policy texts include Thales’s Health Safety and Environment Policy. Thales is a manufacturer of metal components for the Australian Defence Force.
Following is an extract of Australian Arrow’s Environmental Policy. This company is a designer and manufacturer of electrical distribution systems and electronic products supplying the Australian car industry.

Australian Arrow Environmental Policy

‘Environmental Management is an essential part of our business processes and we are committed to:

• Maintaining our ISO 14001:2004 certification and ensuring compliance to all relevant environmental legislation and business
• Minimize waste and pollution in all our
• Continually improving our Environmental Management System and environmental targets, through regular
• Develop a corporate culture and awareness through continual training and communication that will lead to sustainable business
• Provide environmental leadership for our local industry, community and ’

Anticipate the use of the policy statement

Before you write your own policy, think about how objectives and actions need to be drawn out and interpreted into actual on-the-ground and measurable activities. Bearing this in mind will help you develop a useful and workable policy.
Typically, strategies for implementation are more detailed than the policy statement. Review the examples below to get a brief understanding.

Example of an extract from a policy statement:

‘We are committed to reducing our car use to reduce our contributions to greenhouse gases.’
Example of a corresponding extract from an implementation plan:
‘We are committed to reducing our car use to reduce our contributions to greenhouse gases. Actions to achieve this are:

1. car pool
2. use public transport
3. have bicycles available for staff use
4. use video conferencing
5. purchase alternative fuel cars for our ‘

Details of who will take responsibility for the actions, how they will be achieved and by when will also be found in the implementation strategy.
Adapted from the NSW Department of Environment, Climate Change and Water, ‘Standards for Sustainability: Manufacturing Knowledge and Skills for Sustainability Resource Manual’. Used with permission.

Sample Policy

Thales Health Safety and Environment Policy   It is our policy to ensure a safe and sustainable working environment and practices. This applies to employees, contractors, customers, visitors and all others who may be affected by our company’s activities, which include the design, manufacture and supply of specialised products and services to defence and civil customers nationally as well as internationally.   Our mission is to build superior HSE skills, systems and relationships which will engage all employees, along with the community and other stakeholders, to maintain a proactive HSE culture within Thales. This is reinforced by using HSE results as an important criterion in assessing both individual and company performance.   Thales is committed to: •  Conduct our business in a safe, responsible and sustainable manner •  Comply with all applicable legal and other requirements •  Prevent pollution, minimise waste and the use of energy and water •  Prevent major accidents at our Major Hazard Facilities •  Prevent work related illness and injury •    Identify and assess potential hazards which may present a risk to our personnel or the environment and will be controlled by the hierarchy of controls including process design •  Consult with our employees and key stakeholders on the issues in the workplace which affect their health, safety and the environment •  Provide relevant induction, information, instruction, training and supervision     Thales will achieve the HSE commitments made with a strong operational line management accountability starting from the Executive Leadership Team. At no time can HSE accountability be transferred even though Thales employs a network of HSE professionals who provide guidance. The clarity of this understanding is fundamental to HSE success.   Thales will also apply a continuous improvement philosophy including:

 

•  Setting HSE objectives, plans and targets;•  Measuring and monitoring our performance; •  Reviewing our management systems, programs and controls     Senior management are responsible for and will be held accountable to lead by example; monitor and review the HSE management system, performance, and action plans; provide the necessary resources; and uphold HSE accountability.   Managers and supervisors are responsible for and will be held accountable for meeting the HSE objectives and targets set; the implementation and effectiveness of the HSE management systems and HSE plans within their areas of control; and for reporting all HSE incidents and any instances of noncompliance so that the necessary corrective and preventative actions can be developed and implemented.   Employees are responsible for and will be held accountable to participate in HSE programs and comply with HSE legislation and Thales requirements to protect their own safety and that of other employees, contractors, visitors, and minimise their impact on the environment.       Chris Jenkins CEO Thales Australia Limited Date: 20 April 2010

 

Recommended Additional Resources

Printed Resources
Dallas, N. 2008, Climate Change Basics, McGraw-Hill, Australia.
Online Resources
BNET Business Dictionary–Triple Bottom Line
Australian Government–Department of the Environment, Water, Heritage and the Arts <http://www.environment.gov.au/index.html>
Brisbane City Council–Plans and projects
<http://www.brisbane.qld.gov.au/BCC:BASE::pc=PC_5612>
PrintNet–Sustainable Green Print
<http://www.printnet.com.au/pages/our_industry/environment_sub_pag es/sgp_lead_page.html>
Queensland Government–ecoBiz Queensland
<http://www.derm.qld.gov.au/environmental_management/sustainability
/ecobiz_queensland/index.html>
 
The Story of Stuff <http://www.thestoryofstuff.com>
 
Environment Essentials
<http://www.enviroessentials.com.au/eeweb/Pages/home.php>
 
Australian Government–Department of Climate Change–Your business
and climate change <http://www.climatechange.gov.au/en/businessclimate- change.aspx>
 
Green pages <http://www.thegreenpages.com.au>
 
Queensland Government–Department of Mines and Energy–EnergyWise tips <http://www.dme.qld.gov.au/Energy/energywise_tips.cfm>
 
Baseline assessment–Summary of performance indicators
<http://www.derm.qld.gov.au/register/p01295am.xls>
 
ACF–Sustainable Cities
<http://www.acfonline.org.au/articles/news.asp?news_id=2544>
 
PWC–Sustainability and climate change tax
<http://www.pwc.com/gx/en/tax/publications/sustainability.jhtml>
Sustainable Venture Partners <http://www.sustainableventures.com.au/>
Environmental Management Systems ISO–ISO 1400 essentials
<http://www.iso.org/iso/iso_catalogue/management_standards/iso_900 0_iso_14000/iso_14000_essentials.htm>
 
Environment essentials
<http://www.enviroessentials.com.au/eeweb/Pages/home.php>
Waste-wise
Queensland Government–WasteWise publications
<http://www.derm.qld.gov.au/environmental_management/waste/waste
_management/wastewise_publications/index.html>
Australian Water Association <http://www.awa.asn.au>
 
Queensland Government–Waterwise
<http://www.derm.qld.gov.au/waterwise/>
It is Easy Being Green <http://www.itiseasytobegreen.com/>

Student Assessment Information 

The process you will be following is known as competency-based assessment. This means that evidence of your current skills and knowledge will be measured against national and international standards of best practice, not against the learning you have undertaken either recently or in the past. (How well can you do the job?)Some of the assessment will be concerned with how you apply the skills and knowledge in your workplace, and some in the training room. The assessment tasks utilized in this training have been designed to enable you to demonstrate the required skills and knowledge and produce the critical evidence required so you can successfully demonstrate competency at the required standard.

What happens if your result is ‘Not Yet Competent’ for one or more assessment tasks?

The assessment process is designed to answer the question “has the participant satisfactorily demonstrated competence yet?” If the answer is “Not yet”, then we work with you to see how we can get there.
In the case that one or more of your assessments has been marked ‘NYC’, your Trainer will provide you with the necessary feedback and guidance, in order for you to resubmit/redo your assessment task(s).

What if you disagree on the assessment outcome?

You can appeal against a decision made in regards to an assessment of your competency. An appeal should only be made if you have been assessed as ‘Not Yet Competent’ against specific competency standards and you feel you have sufficient grounds to believe that you are entitled to be assessed as competent.
You must be able to adequately demonstrate that you have the skills and experience to be able to meet the requirements of the unit you are appealing against the assessment of.
You can request a form to make an appeal and submit it to your Trainer, the Course Coordinator, or an Administration Officer. The RTO will examine the appeal and you will be advised of the outcome within 14 days. Any additional information you wish to provide may be attached to the form.

What if I believe I am already competent before training?

If you believe you already have the knowledge and skills to be able to demonstrate competence in this unit, speak with your Trainer, as you may be able to apply for Recognition of Prior Learning (RPL).

Credit Transfer

Credit transfer is recognition for study you have already completed. To receive Credit Transfer, you must be enrolled in the relevant program. Credit Transfer can be granted if you provide the RTO with certified copies of your qualifications, a Statement of Attainment or a Statement of Results along with Credit Transfer Application Form. (For further information please visit Credit Transfer Policy)

LEARNING OUTCOMES

The following critical aspects must be assessed as part of this unit:

1. Interact with customers, collect the necessary information and match customers’ needs to company products or service
2. Sell products and services including matching customers’ requirements to company products and services and finalise and record the sale.

LEARNING ACTIVITIES

Class will involve a range of lecture based training, activities, written task, case study and questioning.
STUDENT FEEDBACK
We welcome your feedback as one way to keep improving this unit. Later this semester, you will be encouraged to give unit feedback through completing the Quality of Teaching and Learning Survey
LEARNING RESOURCES
Other Learning Resources available to students include:

• Candidate Resource & Assessment: BSBSUS501 Develop workplace policy and procedures for sustainability
• Presentation handout
• PPT Presentation

TEXTBOOKS

You do not have to purchase the following textbooks but you may like to refer to them:

Unit Code(s)	Unit Title	Reference Book/ Trainer & Learner Resource
BSBSUS501	Develop workplace policy and procedures for sustainability	·         7BCole, Kris. 2010 Management Theory and Practice

 

		·         Judith         Dwyer,2006         The                     Business Communication Handbook 7th edition·         Joan V Gallos, Business Leadership 2nd edition ·         John Newstrom & Edward Scannell, the big book of team building games ·         Managing Effectively (James Saville, Howard Reid) ·         Human     Resource     Management;    3rdEd, Raymond J Stone ·         Trainer and Learner Resources
Additional Reference Texts		·         Cole, Kris. 2010 Management Theory and Practice, 4th Edition. Pearson·         Dwyer, Judith, 2009 the Business Communication Handbook 8th Edition. Pearson ·         Hubbard, Rice & Beamish. Strategic Management 2008 3rd Edition. Pearson ·         John Viljoen and Susan Dann, Strategic Management ·         Monger, Brian Marketing in Black and White 2007 Pearson ·         Judith Dwyer,The Business Communication Handbook 7th edition. 2006 Pearson ·         Joan V Gallos, Business Leadership 2nd edition. 2008 John Wiley & Sons, Inc ·         John Newstrom & Edward Scannell, The big book of team building games. McGraw-Hill ·         Michael Dulworth, The Connect Effect. 2008 BK Publishers, Inc.

ASSESSMENT DETAILS

Assessment Summary
The assessment for this unit consists of the following items.

Knowledge Assessment

Task 1: Sustainability Case Study

Task 2: Sustainability Policy

Formative Activities

In addition to the three assessment tasks, students will be required to complete activities as outlined by their trainer/assessor – these will be taken from class resources, Enhance Your Future Learner Guides.

Referencing Style

Students should use the referencing style outlined by the Trainer when preparing assignments. More information can be sought from your Course Trainer.

Guidelines for Submission

1. An Assignment Cover Sheet (or cover page) must accompany all assignments at front to confirm it is your own assessment/

2. All assignments must be within the specified timeframe (please refer to Due Date).

Assignment Marking

Students should allow 14 days’ turnaround for written assignments.

Plagiarism Monitoring

Students should use the referencing style outlined by when preparing assignments. More information can be sought from your Trainer.

Marking Guide

 

C	Competent: for students who have achieved all of the learning outcomes specified for that unit/module to the specified standard.
NYC	Not Yet Competent: for students who are required to re-enrol in a unit/ module in their endeavour to achieve competence

 

S	Satisfactory: has achieved all the work requirements
NS	Not Satisfactory: has not achieved all the work requirements

Every student at Danford College can expect to have “timely fair and constructive assessment of work.” Assessment tasks must be marked in such a way that the result reflects how well a student achieved the learning outcomes and in accordance with the assessment criteria. In addition to the final result, returned assignments must be accompanied by feedback that clearly explains how the marking result/s was derived (summative), as well as how the student can improve (formative).
Refer to observation checklist below and/or consult your trainer/assessor for marking criteria for this unit.
STUDENTS’ RIGHTS AND RESPONSIBILITIES
It is the responsibility of every student to be aware of all relevant legislation, policies and procedures relating to their rights and responsibilities as a student. These include:

• The Student Code of Conduct
• The College’s policy and statements on plagiarism
• Copyright principles and responsibilities
• The College’s policies on appropriate use of software and computer facilities
• Students’ responsibility to attend, update personal details and enrolment
• Course Progress Policy and Attendance
• Deadlines, appeals, and grievance resolution
• Student feedback
• Other policies and
• Electronic communication with students

ADDITIONAL INFORMATION

Contacts:
If you have a query relating to administrative matters such as obtaining assessment results, please contact your Course co-ordinator.

Deferrals/Suspensions/Cancellations

Danford College will only allow deferrals/student requested suspensions under exceptional compassionate circumstances. Once a student has commenced studies, students are not allowed to take leave unless there are compelling and compassionate reasons. Please refer to the College’s Deferment, Suspension and Cancellation Policy available in the Student Handbook and at Student Administration. This policy has been explained to you at Orientation.

Course Progress Policy

You are expected to attend all classes and complete your units of study satisfactorily, within your term. Your Course Trainer will make a report to the Course co-ordinator if there are any concerns about your progress. The Course Progress Policy is available to you in the Student Handbook and at Student Administration or on college website www.danford.edu.au.

Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the sustainability field of work and include access to:

• relevant legislation, regulations, standards and codes
• relevant workplace documentation and resources
• case studies and, where possible, real situations
• interaction with

Assessors must satisfy SRTO2015/AQF assessor requirements.

Lesson/Session Plan

For face-to-face classroom based delivery as per timetable.

Delivery Day	Delivery Topics	Activities to be undertaken
1	Introduction to BSBSUS501 Develop workplace policy and procedures for sustainability and Assessment Overview (Page 4)Workplace Sustainability Policies and Procedures (Page 8)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slides 1 – 7
2	Gathering information from a range of sources to plan and develop policy (Page 15)	Work through corresponding sections of Learner Materials and Assessment Tasks
3	Identifying best practice models and initiatives (Page15)Internal audit (Page 16)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slide 8 Commence Written Questions
4	Develop workplace sustainability policy (Page 20)	Work through corresponding sections of Learner Materials and Assessment Tasks
5	Identify and consult stakeholders as a key component of the policy development process (Page 27) Including appropriate strategies in policy at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use, and employing life cyclemanagement approaches (Page 29)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slides 9 – 21
6	Life cycle management (Page 35)	Work through corresponding sections of Learner Materials and Assessment TasksCommence Task 1 – Case Study
7	Developing policy that reflects the organisation’s commitment to sustainability as an integral part of business planning and as a business opportunity (Page 38)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slides 22 – 25

 

Delivery Day	Delivery Topics	Activities to be undertaken
8	Agreeing to appropriate methods of implementation (Page 42)	Work through corresponding sections of Learner Materials and Assessment TasksActivity 1 (Page 44)
9	Communicating workplace sustainability policy (Page 46) Promoting workplace sustainability policy, including its expected outcome to key stakeholders (Page 46)	Work through corresponding sections of Learner Materials and Assessment TasksCommence Task 2 – Sustainability Policy Activity 2 (Page 50) PowerPoint Presentation – Slide 26
10	Implementing workplace sustainability policy (Page 52)Developing and communicating procedures to help implement workplace sustainability policy (Page 52)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slide 27
11	Implementing strategies for continuous improvement in resource efficiency (Page 54)Establishing and assigning responsibility to use recording systems for tracking continuous improvements in sustainability approaches (Page 55)	Work through corresponding sections of Learner Materials and Assessment TasksActivity 3(Page 60) PowerPoint Presentation – Slides 28- 29
12	Reviewing workplace sustainability policy implementation (Page 61) Documenting outcomes and providing feedback to key personnel and stakeholders (Page 61)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slide 30
13	Investigating successes or otherwise of policy (Page 64)	Work through corresponding sections of Learner Materials and Assessment TasksPowerPoint Presentation – Slide 31
14	Monitoring records to identify trends that may require remedial action and using to promote continuous improvement of performance (Page 68)Modifying policy and or procedures as required to ensure improvements are made (Page 68)	Work through corresponding sections of Learner Materials and Assessment TasksActivity 4 (Page 73) PowerPoint Presentation – Slides 32 – 34
15	ASSESSMENT	Complete Task 1 – Case StudyComplete Task 2 – Sustainability Policy

Knowledge Assessment (Written Tasks)

1. Create a list of six strategies for an organisation of your choice, which aim to minimise resource use, reduce the use of toxic material and hazardous chemical use, and employ life cycle management approaches. Next to each strategy, indicate whether it represents a positive or negative screening 

2. There are constant changes in every workplace. These changes can be met with varying responses. Consider how you would react in the following situation:

Your manager assumes you know how to perform a new task without providing you with an explanation, and then tells you that you have not delivered what is required.
What would be your response? 
 

3. Create a basic spreadsheet to track continuous improvement in an environmental sustainability policy. Alternatively, download the ‘Energy Smart Tracker’ software from http://www.sustainability.vic.gov.au and familiarise yourself with it by entering some sample data.

Describe how to use the spreadsheet. 

4. Who would you involve in your internal audit team?

Why would you involve those people? What expertise would they bring to an audit team?
If you were auditing an area and noticed a leaking drum of chemicals, what type of questions would you ask the staff responsible for that area?
What written evidence would you ask for in relation to the leaking drum?
List three measures you could take to address performance variances in your environmental sustainability 
For each measure, indicate when this type of approach might be appropriate.
Where can you gather information from to plan and develop your policy? 

7. What continuous improvement strategies can you use to ensure your policy remains a living document?

 Why should you review your policy on a regular basis? 
 When would you need to modify a policy? 
 How should you develop workplace sustainability policy? List the steps 
 What should you do when trying to communicate the workplace sustainability policy to others? 
 What steps should you take to implement a workplace sustainability policy? 

13. What is the process involved when reviewing a workplace sustainability policy implementation

14. 
    What is the purpose of the Victorian Environment Protection Act 1970?

 Task 1 – Sustainability Case Study
This assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.

Performance objective

For this assessment learners are required to review existing policy documents and compare them to regulatory documents and current organisational usage. A report is required that outlines revised policy documents and describes the implementation process.
Assessment description
You are required to examine and review the MacVille policy and procedure documents (in the additional resources of your Student Workbook) to determine the shortfalls between required sustainable practices and documented approaches to the same. In doing this you will need to review current usage of resources to gain an understanding of potential for recommending change to organisational practices. After evaluation of this information, you will need to outline revised policy documents for MacVille together with a description of the approaches that can be taken to implementation of the revised policy documents.
 
Procedure
Review the case study information provided (attached), policy and procedure documents (in the additional resources of your Student Workbook) and legislative and regulatory documents that describe compliance requirements for the business sector. After you have done this, you are required to:
 

1. identify and describe required sustainability initiatives for MacVille
2. research and describe best practice models relevant to the business sector, especially as it relates to this case study
3. identify and describe shortfalls in the existing policy and procedure documents, by comparing research and information supplied
4. Clearly identify and summarise the scope of changes and new documents required that will need to be made to the MacVille policy and procedure set to ensure compliance with requirements of future sustainability
5. Identify and describe who could be consulted with to review and develop the revision and creation of policy documents. (This information should be included under the heading ‘Personnel Requirements.’ below).
6. Write an interim report, by providing two to three paragraphs of explanatory notes under each of the following headings:
   • MacVille sustainability initiatives
   • Best practice models

 

• Shortfalls in existing policy
• New policy requiring development
• Personnel requirements for policy

7. Develop a revised set of policy documents including:
   • completed changes to existing policy documents
   • outlines for recommended new policy
8. Review the current resources usage for the organisation (as per the case study information attached)
9. Develop an implementation plan for the new and revised policy documents that includes:
   • a description of the sustainability initiatives being implemented
   • detail of how the new sustainability initiatives have been embedded in the new or revised policy documents
   • an evaluation of the likely effectiveness of the initiatives
   • implementation timelines and milestones
   • sustainability or environmental targets and/or key performance indicators, compared to current resource usage
   • organisational costs for implementing the required changes
   • an outline of the monitoring approaches to gather reporting information throughout the implementation stage
   • a description of individual and team responsibilities throughout the implementation stage
   • a description of how continuous improvement for the process will be

Specifications
You must provide:
 

• an interim report
• revised and new policy and procedure documents
• an implementation

 
Adjustment for distance-based learners:
 

• no variation of the task is required
• a follow up interview may be required (at the discretion of the assessor)
• documentation can be submitted electronically or posted in the mail. Your assessor will be looking for:
• evidence that you have reviewed all legislative, regulatory and organisational documents

 
and identified shortfalls in current practice or current organisational documentation

• evidence that you have reviewed current organisational usage and accurately reflected the case study information to develop an implementation plan that complements organisational requirements.

 
Case study
Seamus MacVille, the Business Manager of MacVille Enterprises has reviewed some of MacVille’s operations and has observed that resource use in the head office is not aligned with sustainable work practices being promoted by the Sustainability Team. He realises that this is at least partly due to existing MacVille policy and procedure documents not reflecting current business sector requirements. Some of the initiatives Seamus wants to see implemented include:
 

• re-programming of all air-conditioning services in the head office to be only active in normal business hours:
  • currently air-conditioners are manually switched on and off
  • It is the responsibility of the last staff member leaving each day to turn them all off – this is rarely done, and most commonly all air-conditioners are left running 24 hours per day.
• lights being switched off at night
• better sorting of recyclable paper from general rubbish
• encouraging staff use of dual-flush capability of

MacVille press release (#2010-37)
New environment approach for MacVille
January 18, 2010
 
Mary Belucci – Business Manager
 
The Steering Committee at MacVille Enterprises have today released information about a new direction the company is taking. MacVille is instituting a new work team within their head office with the objective of assisting MacVille to become a leading practitioner in triple bottom line sustainable practices within the coffee industry.
The team will be tasked to review work practices within all of MacVille’s activities, especially the coffee buying, roasting and coffee shops. They will be required to develop best practice models to increase sustainability practices across the organisation. This will involve training and educating all staff through use of internal professional development opportunities, newsletters and other similar approaches.
The work team is also required to develop materials to inform and educate clients and the general community about MacVille’s sustainable activities and encourage participation in activities and practices that lead to better environmental outcomes.
MacVille will be recruiting internal and external (yet to be advertised) staff to fill places in the new work team, and will require individuals capable of working within a team to investigate and solve problems. Vital to this team will be the inclusion of a highly skilled individual capable of reviewing highly technical documents and consequently developing plain language internal memos and external publicity materials.
{end of press release}
 
Task 2 – Sustainability Policy
 
Your task is to write a sustainability policy for your business, a business you are familiar with or a simulated business. This policy must be formatted and professional and can be based on any sustainability area you would like to see implemented. To complete the task,

• Define scope of sustainability policy
• Gather information from a range of sources to plan and develop policy
• Identify and consult stakeholders as a key component of the policy development process
• Include appropriate strategies in policy at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use, and employing life cycle management approaches
• Make recommendations for policy options based on likely effectiveness, timeframes and cost
• Develop policy that reflects the organisation’s commitment to sustainability as an integral part of business planning and as a business opportunity
• Agree to appropriate methods of implementation

 
 
You will then need to identify how you will:
 
Communicate the policy to stakeholders including:

• How will you promote the workplace sustainability policy, including its expected outcome to key stakeholders?
• How will you inform those involved in implementing the policy as to outcomes expected, activities to be undertaken and responsibilities assigned?

Implement the policy including:

• Developing and communicating procedures to help implement the workplace sustainability policy to staff and clients
• What strategies will you use for continuous improvement in resource efficiency
• Establish and assign responsibility to use recording systems for tracking continuous improvements in sustainability approaches

Review the policy implementation including:

• Documenting outcomes and providing feedback to key personnel and stakeholders
• Investigating successes or otherwise of policy
• How you will monitor records to identify trends that may require remedial action and use to promote continuous improvement of performance
• How you will modify policy and or procedures as required to ensure improvements are made Submit a report for assessment covering the requirements as outlined

 
 
College Copy
 
 
Unit Code and Title: BSBSUS501 Develop workplace policy and procedures for sustainability
 
 
Assessment task Due Dates
 
 
 
Assessment 1 Due Date:                                                                     Assessment 2 Due Date:                                                                     Assessment 3 Due Date:                                                                   
 
 
I                                                                         Student ID                                    acknowledge receiving the Student Assessment Information Pack, which contains:

• Assessment Due Date Sheet
• Time table /Training Plan
• Lesson Plan
• Student Assessment Information Guide
• Assessment Cover Sheets
• Feedback form
• Student Resource
• Internet Access for online Business Environment Simulation with Login Key or access to college simulated business documents on internal

 
 
 
Student Signature:                                                         
 
 
 
Date                         :                                                            
 
 
Student Copy
 
 
Unit Code and Title: BSBSUS501 Develop workplace policy and procedures for sustainability
 
 
Assessment task Due Dates
 
 
 
Assessment 1 Due Date:                                                                     Assessment 2 Due Date:                                                                     Assessment 3 Due Date:                                                                   
 
 
I                                                                         Student ID                                    acknowledge receiving the Student Assessment Information Pack, which contains:

• Assessment Due Date Sheet
• Time table / Training Plan
• Lesson Plan
• Student Assessment Information Guide
• Assessment Cover Sheets
• Feedback form
• Student Resource
• Internet Access for online Business Environment Simulation with Login Key or access to college simulated business documents on internal

 
 
 
Student Signature:                                                         
 
 
 
Date                          :                                                           
 
 
           A S S E S S M E N T  S U M M A R Y  /  C O V E R  S H E E T           
 

This form is to be completed by the assessor and used a final record of student competency.All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.
Student Name:
Student ID No:
Final Completion Date:
Unit Code:		BSBSUS501
Unit Title:		Develop workplace policy and procedures for sustainability
Assessors Name:			Unit Outcome	C		NYC
Result: S = Satisfactory, NYS = Not Yet Satisfactory, NA = Not Assessed
o Knowledge Assessment – Questions and Answers			S | NYS | NA
o Task 1			S | NYS | NA
o Task 2			S | NYS | NA
Is the Learner ready for assessment?			Yes		No
Has the assessment process been explained?			Yes		No
Does the Learner understand which evidence is to be collected and how?			Yes		No
Have the Learner’s rights and the appeal system been fullyexplained?			Yes		No
Have you discussed any special needs to be considered during assessment?			Yes		No
I agree to undertake assessment in the knowledge that information gathered will only be used for professional development purposes and can only be accessed by my manager and the RTO:
Learner Signature:  I have received, discussed and accepted my result as mentioned above for this unit assessment and I am aware about my rights to appeal.			Date:
Assessor Signature:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback.			Date:

 
 
 

ASSESSMENT COVER SHEET
Unit	BSBSUS501 Develop workplace policy and procedures for sustainability
Course	BSB50615 Diploma of Human Resources Management
Student Name:		Student ID:
Group:		Date
Title of Assignment:	Knowledge Assessment
Assessor Name:
This cover sheet must be attached to your assignment.
Declaration: 1.  I am aware that penalties exist for plagiarism and unauthorized collusion with other students. 2.  I am aware of the requirements set by my educator with regards to the presentation of documents and assignments. 3.  I have retained a copy of my assignment.
Student Signature:                                                                           Date:

 
 

QUESTION & ANSWER CH ECKLIST
 
 
 

			S	NYS
Learner’s name:
Assessor’s name:
Question	Correct (ü)
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Feedback to Learner:
Assessor’s Signature:		Date:

 
 
 

ASSESSMENT COVER SHEET
Unit	BSBSUS501 Develop workplace policy and procedures for sustainability
Course	BSB50615 Diploma of Human Resources Management
Student Name:		Student ID:
Group:		Date
Title of Assignment:	Task 1
Assessor Name:
This cover sheet must be attached to your assignment.
Declaration: 1.  I am aware that penalties exist for plagiarism and unauthorized collusion with other students. 2.  I am aware of the requirements set by my educator with regards to the presentation of documents and assignments. 3.  I have retained a copy of my assignment.
Student Signature:                                                                           Date:

 
 

TASK 1 CHECKLIST
 

		S		NYS
Learner’s name:
Assessor’s name:
Observation Criteria			S		NS
Described sustainability initiatives including at least:·          re-programming a/c services ·          implementing a ‘lights-off’ policy ·          implementing a ‘separation of waste paper campaign’ ·          implement ‘efficient water use’ campaign.
Correctly identified legislative and regulatory documents with compliance requirements relevant to this case study in the agreedlocation
Correctly identified best practice models relevant to the case studyin the agreed location
Identified shortfalls in MacVille policy and procedure documents including:·          revision to Safety Policy, especially in regard to incidents and near- miss reporting – these should be examined from a triple-bottom line approach ·          Professional Development Policy needs to overtly refer to the staff being developed in sustainable work practices.
Described shortfalls in MacVille policy and procedure documents, which must include the requirement for an environmental policy to be developed·          ideally will also include the requirement for a quality policy as well ·          some learners may recommend the addition of a purchasing policy, with embedded environmental considerations included in decision making prior to purchase.
Identified and summarise the scope of changes required to bemade to existing MacVille policy and procedure documents
Described and summarised new policy documents required to bewritten to ensure MacVille’s set of documents are compliant
Described who could be consulted to review and develop the policydocuments
Described the sustainability initiatives to be implemented
Described how the new sustainability initiatives have been

 

embedded in the new or revised policy documents
Described the likely effectiveness of the revisions, including:·  impact of staff reticence to implement · impact of lack of support from managers and supervisors.
Provided a clear timelines in the format required
Described clear milestones linked to the timeline
Identified sustainability or environmental targets and/or keyperformance indicators
Compared current resource usage to identified targets, etc. fromabove
Outlined anticipated organisational costs for implementing therequired changes
Outlined monitoring approaches to gather reporting informationthroughout the implementation stage
Described individual responsibilities throughout theimplementation stage
Described team responsibilities throughout the implementationstage
Described how continuous improvement for the process will be managed, including clear stages of:·          planning ·          implementing (do) ·          checking implementation ·          modification of process to improve implementation (act).
Feedback to Learner:
Assessor’s Signature:	Date:

 
 
 
 

ASSESSMENT COVER SHEET
Unit	BSBSUS501 Develop workplace policy and procedures for sustainability
Course	BSB50615 Diploma of Human Resources Management
Student Name:		Student ID:
Group:		Date
Title of Assignment:	Task 2
Assessor Name:
This cover sheet must be attached to your assignment.
Declaration: 1.  I am aware that penalties exist for plagiarism and unauthorized collusion with other students. 2.  I am aware of the requirements set by my educator with regards to the presentation of documents and assignments. 3.  I have retained a copy of my assignment.
Student Signature:                                                                           Date:

 
 

TASK  2 CHECKLIST
 

		S	NYS
Learner’s name:
Assessor’s name:
Observation Criteria			S	NS
Defined scope of sustainability policy
Gathered information from a range of sources to plan and develop policy
Identified and consulted stakeholders as a key component of the policydevelopment process
Included appropriate strategies in policy at all stages of work for minimising resource use, reducing toxic material and hazardous chemical use and employinglife cycle management approaches
Made recommendations for policy options based on likely effectiveness,timeframes and cost
Developed policy that reflects the organisation’s commitment to sustainability as anintegral part of business planning and as a business opportunity
Agreed to appropriate methods of implementation, outcomes and performanceindicators
Promoted workplace sustainability policy, including its expected outcome, to keystakeholders
Informed those involved in implementing the policy about expected outcomes,activities to be undertaken and assigned responsibilities
Developed and communicated procedures to help implement workplacesustainability policy
Implemented strategies for continuous improvement in resource efficiency
Established and assign responsibility for recording systems to track continuousimprovements in sustainability approaches
Documented outcomes and provide feedback to key personnel and stakeholders
Investigated successes or otherwise of policy
Monitored records to identify trends that may require remedial action and use topromote continuous improvement of performance
Modified policy and or procedures as required to ensure improvements are made
Feedback to Learner:
Assessor’s Signature:			Date:

 

Student Feedback Form Unit BSBSUS501 Develop workplace policy and procedures for sustainability Student Name: Date Assessor Name: Please provide us some feedback on your assessment process. Information provided on this form is used for evaluation of our assessment systems and processes.This information is confidential and is not released to any external parties without your written consent. There is no need to sign your name as your feedback is confidential. StronglyDisagree Agree StronglyAgree I received information about the assessment requirements prior to undertaking the tasks 1 2 3 4 5 The assessment instructions were clear and easy to understand 1 2 3 4 5 I understood the purpose of the assessment 1 2 3 4 5 The assessment meet your expectation 1 2 3 4 5 My Assessor was organised and well prepared 1 2 3 4 5 The assessment was Fair, Valid, Flexible and Reliable 1 2 3 4 5 My Assessor’s conduct was professional 1 2 3 4 5 The assessment was an accurate reflection of the unit requirements 1 2 3 4 5 I was comfortable with the outcome of the assessment 1 2 3 4 5 I received feedback about assessments I completed 1 2 3 4 5 The pace of this unit was: Too Slow Great Pace Too Fast Comments:

 
 

 

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