Facilitating Innovation and Change – NZDB6201: New Zealand Diploma in Business (with strands in Leadership and Management)

Learning Outcomes
1.         Facilitate innovation and organisational change in accordance with a business entity requirements.
2.      Apply business knowledge to facilitate innovation and organisational change in accordance with a business entity requirements.
3.         Engage stakeholders for an efficient and effective contribution to innovation and organisational change

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
General Requirements
Selecting an organisation
Select a New Zealand organisation or a global organisation operating in New Zealand and engage in research to complete this assessment.
The selected organisation must be approved by your lecturer before you start writing.  You must seek approval from your lecturer before the end of week 4.
No 2 students will be allowed to use the same organisation. First come, first served. Your lecturer will keep a record of student selection.
Research
You are required to use academic books, journals, and companies’ websites to support the points you make in your report.
This report requires the use of secondary data only. You will conduct secondary research about your selected existing NZ organisation, including analysing its annual reports, media reports, articles, and website information.
Ensure all research used is referenced properly using the APA referencing standard.
All answers must be in your own words, i.e. please do not use too many quotes, but describe/ analyse/ comment in your own words.
Your discussion for all the sections must be embedded in theory learnt in class.
Structure and Formatting
You are required to write a Report of around 2500 words for an actual large global / NZ organisation.
Complete the tasks in the format of a business report. Generally speaking, a good business report would be well researched, provide multiple perspectives on the question/ task, and be presented in a professional manner.
Please refer to the marking criteria provided for more detailed information concerning the tasks.
See the guidelines for Task 2 Presentation provided in the document separately.
Feedback
You must hand in a copy of your draft to your lecturer in Week 10 to seek feedback on the progress.
When and How to submit
A soft copy and a hard copy of the Report must be submitted to the lecturer by Week 14. The exact due date will be advised by your lecturer. The presentations will happen in weeks 15 and 16.
Please save your file as: IDNumber FULL NAME NZDB6200 Strategic Plan Assessment 1.
For example: 007#####JAMES BOND NZDB6201Assignment
 
Paper:
Task 1:  Business Concept Report
[ 55 marks]
The key requirement for this task is for the learner to:

  1. a) Identify a business problem or challenge that exists within their selected New Zealand or Global business operating in New Zealand in relation to product, service, process, technology or system
  2. b) Research and identify a potential creative and innovative solution that will convert that problem/challenge into an opportunity for the organization.

The report must address the following requirements.
 

  1. Cover page and Table of Contents

(Cover page includes)

  • Name of the business
  • Student Full name
  • Student ID
  • Name of the paper
  • Title of assessment
  • Declaration on plagiarism

 
 (LO1 d)  1 mark
 

  1. Introduction

Research, evaluate and provide a detailed description of your chosen organization: you must include at least 5 key elements to describe the organization, for example, its history, size, functions, business environment, products/services, markets.Total 2marks (LO3 a)
 

  1. Provide detailed analysis of 1 business problem or challenge facing the organization and its significance for the organization’s future.LO1c10 marks.
    • Provide evidence of at least one (1) type of innovation and must be related to a product, service, process, technology , or system . LO1a  2 marks.

 
4.2 Providea detailed description of an innovative idea/solution and how it will resolve the problem/challenge.The Innovation must be described as one of breakthrough,sustaining,disruptiveorbasicresearch.LO1a12 marks.
 
 

  1. Discuss how business knowledge is applied to implement the innovative activities for all of the following 5 areas (principles and practices of) operations; accounting; sales and marketing; human resources and risk management. Full and correct references must be provided for the sources used. (200 words +/- 10%)      LO2a   5 marks.

 

    • Strategic level changes required in relation to either a structure, system, technology, culture, human resource or organizational goal in order to achieve the innovation. LO1b 6 marks.
    • Discuss which type of change your example falls within (radical change, linear incremental change, and non-linear breakthroughs). LO1b 2 marks.

 

    • Assume, the role of a team leader tasked with the responsibility of driving and implementing change. Outline 3 strategies that the management can use to create a culture of innovation within the organization in order to ensure ongoing innovation within the organization.These strategies should include development of motivational skills-both of own and others, during innovation and organisational change. LO1a2 marks ; LO1b3 marks.

 

  • Provide evidence of analysis and justification of howSelfandothersaremotivatedanddevelopedtoimproveemployeeengagementandproductivityto contributetoinnovationandorganisationalchangewithinthe businessentity (of motivational skills – both of own and others during innovation and organisational change.LO1e 6 marks.

 

  1. You must use correct referencing style throughout the report. At least 5 academic journals and at least 2 books must be consulted and referenced.-LO 1d4 marks.

 
 
Task 2 – Presentation – 15 Marks (LO2a- 2 marks;LO3a- & LO3b- 13 marks.)
 
 

  1. You must prepare a 15 minutes’ presentation that summarizes all the major sections of your Business Concept Report.  Therefore, you can complete this task only after you have completed and handed in Task 1.
  2. A copy of your presentation slides should be sent to an external stakeholder as decided in consultation and with the approval of your lecturer (These could be existing or potential customers of your selected organization). A short feedback form including a minimum of two relevant questions should be attached and the external stakeholder requested to provide written feedback on the form provided regarding the contents of your Concept Report. You are required to hand in this feedback form at the time of your presentation to your lecturer.
  3. Please note the presentation will be recorded by your lecturer (i.e. videotaped) for the purpose of post-moderation. You are required to hand in all presentation visuals (e.g. poster, slideshow, flipchart paper), as well as any props and handouts used in this presentation.
  4. Time allocated: Approximately 15 minutes plus an additional 5 minutes of question time by the audience.
  5. Your presentation is an individual presentation, i.e. no group presentation is allowed
  6. You must hand your presentation material to your lecturer before the presentation.
  7. You need to prepare presentation visuals that guide and lead your presentation. Please note:
    1. Visuals must support your presentation and should not distract from your presentation (e.g. too crowded, illustrations that are not linked to the content)
    2. Visuals must be of high quality (e.g. free of grammar and spelling errors). Good visuals will have a combination of words and graphics
    3. While MS PowerPoint slides are very popular, please remember they are not the only visuals available
    4. Please use handouts as you see fit
  8. Please ensure you speak in a clear and concise manner and engage with your audience
  9. You may use presentation notes to support your presentation but please ensure you do not read of such notes. Your notes should be a backup only in case you get stuck, or in case you need to cite data that is difficult to remember (e.g. statistics/data).

 

  1. Your presentation will be assessed by a group of assessors – maximum 3. One assessor will play the role of an internal stakeholder; a second assessor will play the role of an external stakeholder. You will be required to address the questions raised by the stakeholders at the end of your presentation during question time.
  2. Please refer to the marking guide for more detailed information concerning the presentation task[15 marks]

 
Task 1:  Business Concept Report– Marking Schedule
 
Assessment 2- Presentation – Marking Schedule
 
Student Name:………………………………………Student number:…………………………
 
Assessor /Moderator Name…………………………………..
 
Date of assessment/moderation………………………………
 

Criteria
 
 
Delivery of Presentation
 
o   Presentation suitable for audience
o   Visuals used and well managed
o   Clear presentation style (presentation pace, pitch of voice, appropriate language used)
o   Effective use of allocated presentation time
o   Professionalism
o   Audience addressed and involved
o   Handed presentation to lecturer one day before presentation.
o   Consistent format, correct spelling and grammar.
o   Print out presentation on six slides per page
Excellent       V Good       Adequate      Trying        Poor
 
A5-4.5       B 4.4-3.5      C  3.4-2.5  D 2.4-2.0     E 1.9-0
!_________!_________!_________!_________!______!
Content of presentation
 
a)      A. Covers content in sufficient detail to cover LO2a “Knowledgeofoperations,accounting,salesandmarketing,humanresources,riskmanagementis appliedtofacilitateinnovationandorganisationalchange” (  LO 2a = 2 marks) and LO 3a “Informationisresearched,evaluatedandcommunicatedtostakeholdersduringthefacilitationof innovation and organisationalchange. Range:Atleastoneevidenceofeach‘oral’communicationofinformationwithboth internalandexternalstakeholderstotheentityisrequired (LO3a= 6 marks) and LO3b “Businessrelationshipsatastrategiclevelaredevelopedandmaintainedwithstakeholders.
§  Co-createinnovations,researchandmotivationofthestakeholderstocontributetoinnovation;
§  Relationshipswithstakeholdersoftheorganisationandchangeprocess,andendusers. (LO3b= 2marks)
o   B. Key factors clearly, logically and comprehensively presented related to A above
o   C. Ideas related to presented in a convincing and logical manner related to A above.
 
LO 2a = 2 marks, LO3a = 2 marks and LO3b=  1 mark
 
 
 
Excellent       V Good       Adequate      Trying        Poor
 
A 5-4.5       B 4.4-3.5      C  3.4-2.5  D 2.4-2.0     E 1.9-0
!_________!_________!_________!_________!______!
Questions session
 
o   Presenter is able to answer questions in a competent and convincing manner.
o   Evidence of relevant feedback from external stakeholder- feedback form provided to lecturer before presentation
o   Audience is involved
o   Evidence of understanding
 
Excellent       V Good       Adequate      Trying        Poor
 
A 5-4.5       B 4.4-3.5      C  3.4-2.5  D 2.4-2.0     E 1.9-0
!_________!_________!_________!_________!______!
   
TOTAL MARKS                                / 15
 
 
Assessor /Moderator Comments:
 
 
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BSB61015 Advanced Diploma of Leadership and Management

ASSESSMENT 1
Course Name
BSB61015
Advanced Diploma of Leadership and Management
Subject/module Organisation Management
Assessment method
Part A – Cost-benefit Analysis
Part B – Risk Analysis
Part C – Case Study
Weighting 50%
Units of Competency
BSBINN601
Lead and Manage Organisational Change
BSBMGT615
Contribute to Organisation Development
Instructions
1. Assessments should be completed as per your trainer’s instructions.
2. Assessments must be submitted by the due date to avoid a late
submission penalty.
3. Plagiarism is copying someone else’s work and submitting it as your
own. You must write your answers in your own words and include a
reference list. A mark of zero will be given for any assessment or part of
an assessment that has been plagiarised.
4. You may discuss your assessments with other students, but submitting
identical answers to other students will result in a failing grade. Your
answers must be yours alone.
5. Your trainer will advise whether the assessment should be digitally
uploaded or submitted in hard copy. Assessments that are digitally
uploaded should be saved in pdf format.
6. You must attempt all questions.
7. You must pass all assessments in order to pass the subject.
8. All assessments are to be completed in accordance with WHS regulatory
requirements.
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ADDENDUM | © 2018 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE
BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | ORGANISATION MANAGEMENT_V2.3
Assessment 1 Part A – Cost-Benefit Analysis
Instructions
Analysis for a change project that is being considered reveals that it will cost
$70,000 to establish (in year 0), and that the recurring costs for the next 3
years will be $25,000 (in years 1, 2 & 3). There will be no benefits in year 0, but
there will be $96,000 worth of benefits each year in years 1 through to 3. Using
the formula above, calculate the payback period and the ROI. What is your
recommendation?
Years Benefits Costs
1
2
3
TOTAL BENEFITS
TOTAL COSTS
The payback period is _______________________________________ years.
The Return on Investment (ROI) is __________________________%.
Would you recommend it as a good investment? Justify your answer.
Total part A: 10 marks
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ADDENDUM | © 2018 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE
BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | ORGANISATION MANAGEMENT_V2.3
ADDENDUM | © 2018 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE
BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | ORGANISATION MANAGEMENT_V2.3
Assessment 1 Part B – Risk Analysis
You are the HR director at a large Australian bank with a bureaucratic
authoritarian culture and a highly unionised workforce. In response to
competitive pressures, the bank aims to become the fastest growing, most
profitable bank in Australia.
They are also looking at expanding their operations in Asia as part of their
growth strategy. You realised that in order to bring the company to reach new
heights, the bank needs to make changes to their organisational culture.
1. How are you going to introduce cultural change in the entire organisation?
(5 marks)
2. What are the risks of introducing a cultural change in a bureaucratic
authoritarian culture and a highly unionised workforce? For example, if the
change will require retrenchment, what are the risks involve? What are the
barriers to change? (5 marks)
3. Perform a risk assessment for all the risks you identify including your
recommended mitigation strategies. Use risk analysis forms similar to the
one you used in Session 4. (10 marks)
Part B total: 20 marks
Assessment 1 Part C – Case Study
Scenario
Change at Asia/Pacific Manufacturing (APM)
The atmosphere in the boardroom was intense. Mon Ey, the financial director for
APM just concluded his presentation on the current situation of the Australian
manufacturing division of APM. The following conclusions were made based on the
presentation:
ƒ APM Australian factories not competitive
ƒ Benchmarked against international best practice, production costs of the Australian
manufacturing operations are the highest in the world
ƒ The Australian factories have low productivity and high labour costs
ƒ Must cut losses and expand elsewhere OR make the Australian operations more
competitive
ƒ At risks of being taken over by another major competitor. If this materialises, all
Australian operations will be sold off and moved overseas
ƒ Share price dropped 20 percent from the past six months
In view of the current problems of APM, they decided to hire the services of STegic, a
strategic consultancy firm to make sense of the problem and possibly come up with a
recommendation as to the best possible course of action.
The study conducted by STegic reveals the following issues:
ƒ If the Australian factories could achieve 90 percent of best practice figures for
productivity and labour costs, the Australian operations would be among the most
profitable in the company
ƒ Machines are ok, problem are people performance
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ADDENDUM | © 2018 YOUNG RABBIT PTY LTD, AUSTRALIAN PACIFIC COLLEGE
BSB61015 ADVANCED DIPLOMA OF LEADERSHIP AND MANAGEMENT | ORGANISATION MANAGEMENT_V2.3
ƒ Low production figures caused by lack of labour flexibility
ƒ Excessive penalty rates makes it uneconomical to operate factories seven days a week
ƒ Workers are not motivated, thus absenteeism is high
ƒ Constant fight with unions over demarcation, workers show more loyalty to unions
than to the company
ƒ Safety record of the Australian operations are worst in the company
ƒ Pay and conditions of employment are among the best in the world
ƒ Labour turnover is low
ƒ No clearly articulated HR strategy that is linked to the strategic business objectives
ƒ The Industrial Union of Manufacturing Workers (IUMW) is strong and dictates a
lot of terms, for example: promotes the “last on, first off” policy, rewards based on
seniority not on merit, everyone gets an across-the-board salary irrespective on their
performance and the company’s profitability
After reading the case study:
1. Identify change requirements/opportunities at APM (5 marks)
2. Develop strategic objectives in the areas of recruitment and selection,
training and development, and remuneration and benefits (10 marks)
3. Identify the major stakeholder’s concern and potential problems that might
hinder the implementation of your new change strategy. Suggest possible
ways to overcome these challenges (10 marks)
4. Develop a change management project plan for the implementation of
your proposed change management strategy. Your plan should include the
following elements:
f Budget (5 marks)
f Resources (people, equipment, and material needed) (5 marks)
f methodology for change program (5 marks)
f objectives/outcomes (5 marks)
f Timetable (5 marks)
5. Develop communication/education plan to promote the benefits of the
change to the organisation, to minimise loss and to enable people to accept
change positively, then prepare a report (10 marks)
Part C total: 60 marks
Assessment 1 total: 90 marks
– END –

 
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Report on Personal Leadership

Question Description

You will produce a report that critically assesses and evaluates your company’s leadership and management culture,
worldview and leadership styles in the context of leadership theory and critically assesses and evaluates your
personal leadership using Seven Leadership Mind-sets Theory (vMEME) (2400) words.
The Task:
You will produce a written report of 2400 words (+/- 10%) that critically assesses and evaluates your personal
leadership using Seven Leadership Mindsets Theory (vMEME) and all the types of leadership approaches and styles
it contains. You need to highlight strong theoretical knowledge and application to your own and other organisational
contexts.
Critically analyse leadership problems and challenges within your or case example organisational utilising critical
evaluation and application of appropriate theory.
1. Critically evaluate how certain types of leadership / management styles differ depending on history, culture,
geographic life and conditions drawing on your organisation and other mini-case examples. Ensure that the
culture is critically defined, examples are given and also produce a ‘cultural snapshot’ –thematic poster /
picture linking to the Seven Leadership Mind Sets. Attach this as an appendices item and ensure it is fully
explained.
2. Critically evaluate how certain types of leadership/management styles impact on people performance
productivity. Ensure concrete examples of impacts are discussed and applied to self and that of your team.
3. Critically evaluate how certain types of leadership/management styles determine who will ‘follow and how’
they will follow. Demonstrate with actual or potential scenarios relative to yourself and your team/ colleagues
and the strategic direction of your organisation.
4. Critically evaluate your personal leadership capabilities using the Seven Leadership Mind-sets theory and
critically analyse the need for your future professional development by identifying the strategic direction of
your organisation, the sector and potential job roles. Attach to the assignment a written one page (font size
12) personal statement for an ideal job in your sector drawing on the seven leadership mind set theory and
your strengths. Make sure the Job specification is given. Use the STAR Acronym to help structure answers to
competence and requirements. E.G Situation, Task, Action and Results.
5. Specific conclusion: Having studied the seven mindset-thinking systems, critically reflect and conclude what
the definition of an effective leader should be. Critically discuss if you view of leadership has evolved or if it
has stayed the same. Make recommendations for your own development and that of the organisation to
address your vision of what leadership is. Draw on evidence from across the main areas within your
conclusion.
Instruction on structure
Introduction to assignment purpose and your organisation / sector that you will explore.
There is no literature review in the sense of having a separate theory section, you have to integrate the seven
mindset thinking systems theory, and any related theories e.g. emotional intelligence or six sigma approaches, with
the personal leadership styles within your own organisation into the specific questions (1, 2 3 and 4) and the answers
below.
This assignment can be divided into four equally weighted main body sections. With a very specific conclusion ad
recommendation section
1. Create insight into your leadership style by answering questions about your organisational / personal
leadership inside your organisation from a leadership and cultural perspective.
2. Assess the impact on people performance and potential improvements.
3. Using the theory consider the notion of who will follow and how they will follow.
4. Analyse your own leadership and others within your organisation produce an assessment / reflection
assessing your leadership capabilities and generate a personal job application statement.
Conclusion / Recommendations. Discuss how your understanding of ‘leadership’ has evolved as a result of the
readings given in this unit. Make recommendations for your own development and that of the organisation to
address your vision of what leadership is. Draw on evidence from across the main areas within your conclusion.
These form specific conclusion and recommendations: It is advised that you need to draw on evidence from other
sections and do not introduce new theory or concepts at this stage.
References- Harvard style and in alphabetical order.
Appendices-Numbered and ensure reference to this is made in the main body of the report.
 
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Organizational structure

Question Description

you have been asked by IKEA to make a suggestion for an organizational chart that IKEA can consider to better support its international strategy. Let’s assume that some top IKEA executives like and want to keep the current structure. (See
http://www.ikea.com/ms/en_US/this-is-ikea/company-information/index.html#organization for this structure.)
However, recently there has been pressure from a few IKEA leaders to consider that the company must become more innovative in its approach to global expansion.
To complete the new proposed organization structure, review the IKEA case study from Chapter 8 of your textbook (book is attached) Then review some additional information about IKEA on the internet. Also, review the organizational design elements in this week’s module lecture. Make sure you fully understand the concepts presented in Chapter 9 of the textbook.

  • Talk about international strategy
  • Decide what you think would be the best organizational structure for IKEA at this point in time, based on the strategy implementation concepts presented in this course.
  • Discuss about the current structure and also be aware that you will need to substantiate your recommended organizational structure changes or justify your recommendation to keep the current structure. Please note that whether you will keep the current structure or you will change it, it must support “innovative structure”
  • Link the contents with organizational design elements
  • Introduce the thesis of your paper (what you will be presenting).
  • Introduce your organizational chart(s).
  • Discuss and explain how you determined that this structure should be implemented by IKEA.
  • End with a summary statement of the highlights of your paper.
 
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