Sector Report: Rail Saudi Arabia

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uestion Description

Read the project and answer these questions, then write maximum 2000 word.
1) Focus on what is happening,
2) what is doing well,
3) what are the criticisms, and if you are in the project manager, what would you do differently.
Tags: m mgmt
 
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Organization design and Organization development

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3200 Words

Learning Outcomes:
  1. Understand, analyse and critically evaluate the processes and systems that need to be in place to maintain such structures and relationships and evaluation of same.
  1. Understand, analyse and critically evaluate possible change management strategies and activities through the application of organisation development strategies, which might support organisation design and realignment outcomes.
  2. Understand, analyse and critically evaluate organisation culture, norms and behaviours.
Assessment brief/activity

Formed in October 2013 as a result of a number of mergers, Travel Group (TG) is a public limited company.  TG’s head office is in Germany and The Group employs 56,000 people worldwide. Providing services to more than 40 million customers from around the world, TG’s key operational areas are 1600 travel agencies, 7 airlines, 350 hotels and 14 cruise liners. Travel UK is the UK tour operator subsidiary and airline. Travel UK has the following operational divisions: Airline, Commercial, Customer Operations and the following business support departments: Finance, IT, Marketing, Public Relations/Business Change and Human Resources.  Each operational division is clearly defined and has its own sphere of competence.  Each division has a hierarchy that is clearly defined with operational rules and processes that guide managers in making objective decisions.  Each operational division has its own business support departments.  Following the most recent merger a decision was made to put in place new organisational structures in recognition of the duplication that existed in some functions, and where different brands were in place for travel agencies these have now been rebranded Travel UK.  Differences also exist in terms and conditions of employment and working practices of TG’s employees depending on which pre-merger company the employees worked for.  Some of these differences can clearly be identified in job descriptions whereas others exist in agreements that were the result of consultation and negotiation with trade unions. The trade unions are strong and have high levels of membership.  For example, in the UK department heads have been reluctant to make changes to cabin crew hours and working practices because of the underlying threat of strike action. Joint Consultative Committees meet on a monthly basis and the scope of issues can include almost anything from terms and conditions of employment to costs and allocation of employees to flying schedules.  This consultative machinery has a significant impact on decision making.
Organisational performance is measured in a number of ways.  In addition to the standard financial measures (such as turnover and profits that are important to all public limited companies) TG as the parent company has three key non-financial measures.  These are customer satisfaction, employee engagement and sustainability.  In this highly competitive market, customer satisfaction is crucial in ensuring that customers book future holidays with TG and recommend TG to friends and family.  The second key non-financial measure is engagement. TG believes that happy and engaged employees will help to achieve sustained competitive advantage in a fairly turbulent market. The third measure, sustainability within the travel industry, is seen as crucial. The Global Sustainable Tourism Council (which establishes and manages global sustainable standards with the aim of increasing sustainable tourism knowledge and practices among public and private stakeholders) sets two criteria.  Their website states these two criteria are, ‘…those that relate to destinations and those that relate to tour operators that provide the guiding principles and minimum requirements that any tourism business or destination should aspire to reach in order to protect and sustain the world’s natural and cultural resources, while ensuring tourism meets its potential as a tool for conservation and poverty alleviation’.  Practical examples of how TG meets these criteria include using e-ticketing, reducing waste, saving water and reducing carbon emissions.  Sustainability is a key organisational goal and TG aspires to be included on the Dow Jones Sustainability Index (DJSI) and the FTSE4 Good Sustainability Index.  Having the right organisational culture is viewed as being central to achieving this goal.
The travel industry has been affected by a number of different external factors in recent years including: terrorism affecting flights, airports and resorts; industrial action taken by baggage handlers and air traffic controllers at various airports in Europe; volcano ash and extreme weather grounding or rerouting flights; Norovirus on cruise ships, etc.
Write a 3200 word report in which you:

  1. Critically analyse TG’s current organisational structure Evaluate its appropriateness for the future.
  2. Provide a detailed analysis of external factors currently affecting TG and the impact that these may have on change and organisational development at TG (culture)
  3. Produce organisational development and design recommendations of how TG can achieve its sustainability goal. In doing so you should consider the extent to which organisational culture can be changed and whether a culture change is important in achieving the sustainability goal. You should use research evidence and your knowledge of organisational practice to support your recommendations. Consideration should also be given to possible implementation issues and/or tensions.

Also please include these ideas:

  • Need to understand the nature of organisations
  • Organisations can fail – We need to learn from the successes and failures
  • Does the importance of the impacts vary according to the nature of the organisation?
  • What does an organisation need to think about when planning for success?
  • Defining organisational effectiveness
  • The strategic context
  • Historical and theoretical background to OD
  • Developing an OD strategy from an HR perspective
  • Organisational culture and cultural integration
  • An ER perspective on organisational effectiveness
  • Transforming HR to support strategic change
  • Technology as an agent of transformation
  • Critical HRD and organisational effectiveness
  • The role of managers in HRM, learning and innovation
  • Strategic workforce capability – planning for a new era
  • Performance management and reward
  • Inclusive talent management and diversity
  • Employer branding and organisational effectiveness
  • Ethics, corporate social responsibility and sustainability
  • Emotion at work
  • The future of organisational effectiveness

 
 
 

 
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Culturally complex business situations need a multilateral approach to achieve success

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Question Description

Briefing Paper: Prepare a briefing paper where you will have the opportunity to advise a client of your choice on issues related to international business. You are asked to choose a client/organization yourself. This can be your own organization or an organization in which you are interested. Then prepare a briefing paper advising your client on a cross-cultural problem (e.g. managing or negotiating across cultures etc..)
More explanation
Using incidents are again formative as they help you gain insight into problems we can have when we work with people from other cultures. Reflecting on intercultural incidents gives you the opportunity to do this and you can use these or similar incidents in your briefing paper where you are asked to choose a client to advise or write a general paper giving advice. E.g. you may have experienced or know someone who has experienced an incident where a Western business person did not show what you would consider the correct amount of respect to someone in a very high position. This could happen because most Western business people come from low power distance cultures and Oman (Middle East country) is a fairly high power distance culture. You could reflect on this and come up with why this happened and think about what advice you would give that person in your Reflective Incidents.
Then you could use this as part of your briefing paper if you were advising a business person coming from a Western culture such as the UK or Germany etc. and working in Oman.
Organization of choice is: The Global Work & Travel Co. (https://globalworkandtravel.com/)
Note: Important point needs to be covered in the paper as following:

  • Management point of view.
  • include a case study tool or tools such as a SWOT and/or PEST/EL analysis is very important.
  • The advises has to be related to an incident happened according to Oman culture or Meddle East reign.
  • Introduction and conclusion.
  • 2000 world counts
  • Not less than 15 academic references (Harvard style).
  • 0% similarities or plagiarism plzzzz.
  • Academic writing style.
  • Meeting the marking criteria as following:

Marking Criteria

Marking Criteria for Assessment 2.
Your work will be graded on your ability to demonstrate:
  • Level of insight and accuracy in synthesis of data and understanding of client/reader’s needs; independence of thought (30%)
  • You should include case study tools to analyse the problems or issues identified in the case including sound conclusions supported by valid and relevant evidence from academic authorities in the subject areas of cross cultural and business studies (30%)
  • The discussion should be focused, informative and convey the impression of being prepared by reading widely around the particular subject area including ‘real world’ sources from the writer’s knowledge such as intercultural incidents. (20%)
  • Clear presentation and structure; language should be flowing and concise; referencing should be included and accurate throughout (20%)
A+ (80-100)
  • Work demonstrates an exemplary standard of critical analysis; exemplary in its use of ideas, concepts and theory.
  • Excellent use of sources/case studies and evidence and draws on an exemplary range of material/evidence and examines the topic in considered detail; demonstrating a very high level of awareness of and sensitivity to the limits of the evidence.
  • Demonstrates an exemplary understanding of links between theory and practice and practice related issues.
  • Very high standard of referencing throughout and written English including subject specific language
 
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MBA FP6024 Organizational Strategy

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Question Description

  • Toggle Drawer

    Overview

    Write a 3–4-page business analysis focused on the role of strategy, its relationship to different business activities across an organization, and how these business activities inform the formulation and implementation of strategy.As a business professional, you are expected to have a thorough understanding of business strategy and to be able to communicate your understanding with insight and clarity. This assessment allows you to examine business strategy in greater depth and to practice communicating your knowledge and insights.SHOW LESSBy successfully completing this assessment, you will demonstrate your proficiency in the following course competencies and assessment criteria:

    • Competency 1: Apply strategic theories, models, and best practices to understand and explain an organization’s strategy.
      • Explain why strategy is important and what impacts it has on an organization.
      • Explain how strategy is formulated.
      • Explain how strategy can be effectively integrated and implemented.
      • Analyze how strategy informs (and how it is informed by) key activities of an organization.
    • Competency 4: Communicate in a manner that is professional and consistent with expectations for members of the business professions.
      • Write coherently to support a central idea (in appropriate APA format) with correct grammar, usage, and mechanics as expected of a business professional.
    Competency Map

    CHECK YOUR PROGRESSUse this online tool to track your performance and progress through your course.

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    Context

    You are coming to the end of this fast-paced exploration of organizational strategy. It is important to recognize that the concept of strategy is ever evolving. There are many potential dramatic disruptions in the status quo. Do you recall how our world changed between September 10 and September 12, 2001? The world we knew on September 10 no longer exists.

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    Questions to Consider

    As you prepare to complete this assessment, you may want to think about other related issues to deepen your understanding or broaden your viewpoint. You are encouraged to consider the questions below and discuss them with a fellow learner, a work associate, an interested friend, or a member of your professional community. Note that these questions are for your own development and exploration and do not need to be completed or submitted as part of your assessment.

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    Resources

    SUGGESTED RESOURCES

    The resources provided here are optional. You may use other resources of your choice to prepare for this assessment; however, you will need to ensure that they are appropriate, credible, and valid. The MBA-FP6024 – Organizational Strategy Library Guide can help direct your research, and the Supplemental Resources and Research Resources, both linked from the left navigation menu in your courseroom, provide additional resources to help support you.

    Capella Resources

    Click the link provided for more background on your selected firm:

    SHOW LESS

    Capella University Library Resources
    Harvard Business Review Articles

    The following reading is available from the Harvard Business Review. Search for the article by following the instructions in the Library Guide:

    • Johnson, M. W., Christensen, C. M., & Kagermann, H. (2008). Reinventing your business model. Harvard Business Review, 86(12), 50–59.
    Bookstore Resources

    The following resources are available for purchase from the Capella University Bookstore.

    • Grant, R. M., & Jordan, J. (2012). Foundations of strategy. West Sussex, UK: John Wiley and Sons.
      • Chapter 10, “Current Trends in Strategic Management.”

  • Assessment Instructions

    PREPARATION

    Identify at least five current scholarly or professional resources for use in this assessment.

    REQUIREMENTS

    Write a 3–4-page analysis focused on the role of strategy, its relationship to different business activities across an organization, and how these business activities inform the formulation and implementation of strategy for your selected firm.Include the following in your analysis:

    • Explain why strategy is important and what impacts it has on an organization.
    • Explain how strategy is formulated.
    • Explain how strategy can be effectively integrated and implemented.
    • Analyze how strategy informs (and how is it informed by) key activities of your firm, including leadership, marketing, accounting, finance, and others.

    Use clear headings and subheadings to organize the key points of your report.Your report should be clearly written and communicate effectively to organizational leadership; use correct grammar, spelling and mechanics as expected of a business professional. Cite and reference all sources using current APA style.

    Additional Requirements
    • References: Support your business analysis with at least five academic resources from the Capella University Library. Use proper APA style and format for citations and references.
    • Length: The body of the business analysis must be 3–4 double-spaced, typed pages, not including the references list.
    • Written communication: Demonstrate graduate-level writing skills through accurate communication of thoughts that convey the overall goals of the analysis and do not detract from the message.
    • Font: Times New Roman, 12 point.

    Strategy Integration and Synthesis Scoring Guide

    CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED
    Explain why strategy is important and what impacts it has on an organization. Does not identify why strategy is important and what impacts it has on an organization. Identifies, but does not explain why strategy is important and what impacts it has on an organization. Explains why strategy is important and what impacts it has on an organization. Analyzes why strategy is important and what impacts it has on an organization using scholarly resources.
    Explain how strategy is formulated. Does not identify how strategy is formulated. Identifies, but does not explain how strategy is formulated. Explains how strategy is formulated. Analyzes how strategy is formulated using scholarly resources.
    Explain how strategy can be effectively integrated and implemented. Does not identify how strategy can be effectively integrated and implemented. Describes, but does not analyze how strategy informs (and how is it informed by) key activities of an organization. Analyzes how strategy informs (and how is it informed by) key activities of an organization. Analyzes how strategy informs (and how is it informed by) key activities of an organization and summarizes findings from coursework.
    Analyze how strategy informs (and how it is informed by) key activities of an organization. Does not describe how strategy informs (and how is it informed by) key activities of an organization. Describes, but does not analyze how strategy informs (and how is it informed by) key activities of an organization. Analyzes how strategy informs (and how is it informed by) key activities of an organization. Analyzes how strategy informs (and how is it informed by) key activities of an organization and summarizes findings from coursework.
    Write coherently to support a central idea (in appropriate APA format) with correct grammar, usage, and mechanics as expected of a business professional. Writing does not support a central idea in appropriate APA format. Does not use correct grammar, usage, and mechanics as expected of a business professional. Writing supports an idea. APA format is inconsistent, contains major errors of grammar, usage, and mechanics. Writing coherently supports a central idea in appropriate APA format and with few errors of grammar, usage, and mechanics. Writing is coherent, using evidence to support a central idea in a consistently appropriate APA format with correct grammar, usage, and mechanics as expected of a business professional.
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