EVALUATION OF THE FACTORS THAT INFLUENCE EMPLOYEE SATISFACTION, CUSTOMER SATISFACTION, AND MARKET POSITIONING IN CONSUMER PRODUCTS. (A CASE STUDY OF STARBUCK COFFEE COMPANY QATAR

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PG1 – FULL RESEARCH PROPOSAL

 

This form is to be completed by both the student and supervisory team within THREE months for full-time students and SIX months for part time students, after the commencement of the research degree or Part Two. Return the completed form to the Academic Office pgresearch@uwtsd.ac.uk.

 

Student Details

UWTSD Institute LSC
UWTSD Partner Institute (if appropriate)  
Start Date April 2018    
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PhD

by Research

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Practice Based

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 MPhil by Research

 

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Proposed Research

 

Current Proposed Title (20 / 30 words):
EVALUATION OF THE FACTORS THAT INFLUENCE EMPLOYEE SATISFACTION, CUSTOMER SATISFACTION, AND MARKET POSITIONING IN CONSUMER PRODUCTS.

(A CASE STUDY OF STARBUCK COFFEE COMPANY QATAR)
 

Background & Context (approx. 500 words)

 
Background

An enterprise can accomplish success when its employees and personnel involved can attain job satisfaction from intrinsic and extrinsic factors. Amongst all the organizational assets, employees are considered the most valuable and vital resource, paramount for the satisfactory operation of all other corporate resources (Kapur 2018). When employees are satisfied with their work, then they contribute towards the effective functioning of a company to the best of their potential, leading to enhanced customer satisfaction. Job satisfaction refers to a psychological state of how an employee feels toward work (Alromaihi, Alshomaly, & George 2017). Job satisfaction among employees is impacted by both extrinsic and intrinsic factors as well as non-occupational and occupational variables. Diaz and Rhodes (2018) noted that in simple terms, employee job satisfaction reflects how workers feel about various elements of their jobs and the level to which they either dislike (dissatisfaction) or like (satisfaction) their work. Thus, human resource practices play a significant role in helping employees attain job satisfaction and high performance, which, in turn, culminates in enhanced customer satisfaction (Sarker 2014). It is also worth mentioning that there is a significant association pf employee satisfaction with human resource practices including workers’ benefits, staffing, training, and compensation practices.

The importance of evaluating employee job satisfaction among Starbucks employees will relate to the significance of enhancing individual staff’s level of motivation and satisfaction, which affects the company’s efficiency and, in turn, culminates in increased customer satisfaction. Factors influencing employee job satisfaction include compensation, level of job responsibility, anatomy, professional involvement, work environment, job stress, lack of communication, and promotion. Other factors include organizational culture, appreciation, job security, job characteristics, peer relationship, work-life balance and flexibility, job duties, and educational qualification (Hee, Yan, Rizal, Kowang, & Fei 2018).  Hence, comprehending the factors attributed to job satisfaction at Starbucks is indispensable, as it will assist in identifying the reasons and areas that employees are dissatisfied with. Through this comprehension, adjustments, and changes in organizational structure, policies, and work structure can be adjusted to improve the degree of employee work gratification, thereby elevating the level of customer delight.

The State of Qatar is a peninsula located in the middle of the western coast of the Arabian Gulf. It covers an area of 11,437 sk, about 160 km long and 80 km wide at the widest point. Qatar, which won independence in 1971, is the wealthiest country in the world per the list published by (The Richest) magazine. Qatar has enormous reserves of natural gas and oil both on its territory and off its coasts, but it does not rely solely on oil and gas for its vast wealth, the Qatari government’s is making significant efforts to reduce dependence on vital crude by developing its natural gas market.

Qatar people are interested in preparing and serving coffee, as they do not drink on certain occasions, but drink at all times and events and fall within the necessities and requirements of life. Coffee has its place in the Qatari society which is associated with hospitality, Qatari receives its guests, honours visitors, and shares in weddings, sorrows and gatherings, as a title to the generosity and authenticity. In Qatar, coffee has its tools and distinctive ways of making, and protocol in preparation and presentation to the guest and also to drink it. In the past, the owner of the house used to make it himself in front of his guests as a kind of attention and honour, and when pouring, there is a guaranteed way to hold the dallah (coffee pot) and be left hand and cups with the other hand. Coffee has received the attention of the Qatari community as part of its culture, and the Qatari poets were interested in it and organized poems and puzzles around.

This culture was cascaded to the new generations, but with the new ways of preparing, many more flavours and different ways of serving. Besides, Qatar people started to conduct annual coffee festival that introduce the different types of coffees and brands. This festival attracts thousands of visitors every year.

Context

Problem Statement

The impact of employees’ satisfaction on customer satisfaction continues to receive significant attention in marketing and practices. It is worth noting that behaviours of satisfied workers play an indispensable role in shaping clients’ perceptions about a company’s products, thereby determining an organization’s market positioning. Notably, satisfied employees enhance customer satisfaction by providing experience, which meets the satisfaction and expectations of clients. As a result, contented employees enable customers to view an enterprise and its products in a positive way leading to increased customer loyalty. Every organization needs employees and customers to survive. Thus, for enhanced customer satisfaction and market positioning, companies need to address employees’ needs through effective organizational practices like training, attractive compensations and benefits, increased wages, and recognition, among other factors. Market positioning at Starbucks aims at presenting the company in the coffee industry as a quality and superior product by creating a high standard, offering quality services, and introducing innovative coffee products. Employee satisfaction at Starbucks plays a crucial role in market positioning and customer satisfaction as it allows workers to provide personalized in-store customer experience heightened by trained and qualified workers. Employee satisfaction at Starbucks enables management and employees to share ideas pivotal in positioning the company as unique among competitors as well as promoting customer satisfaction. Therefore, the study explores the underlying factors that influence employees’ satisfaction and the corresponding influence on client delight at Starbuck Coffee Company Qatar. The study will answer the following questions: What are the factors that influence employee satisfaction at Starbuck Coffee Company Qatar? What is the impact of employee satisfaction on customer satisfaction at Starbuck Coffee Company Qatar? What is the association between market positioning, employee and customer satisfaction at Starbucks? How to improve marketing positioning in consumer products at Starbucks Coffee Company Qatar.

Significance of the Study

Understanding the role of employee job satisfaction in promoting customer satisfaction is crucial in the current competitive corporate world. Organizations are seeking strategies for attracting skilled and talented employees as well as finding ways to retain their best-qualified workers. Besides, it is crucial to comprehend the association among employee satisfaction, market positioning, and customer satisfaction. The understanding will be vital in enabling organizations to improve their human resource practices, thereby enhancing marketing positioning through customer satisfaction. In this case, identifying the factors influencing employee satisfaction (a case study of Starbucks Coffee Company Qatar) will be vital in proposing strategies that Starbucks could employ globally to improve employee job satisfaction, thereby enhancing their competitive edge through increased customer satisfaction. As a result, the study will contribute significantly to appreciating the role of various human resource practices, which improves employee satisfaction, thereby promoting effective market positioning and customer satisfaction.

 
 

Aims and Objectives (approx.. 250 – 500 words)
Aim

The core aim of conducting this research will be to explore the factors that influence employee satisfaction and the impact on customer satisfaction and marketing positioning in consumer products at Starbuck Coffee Company Qatar.

Objectives

Broad Objective

The broad objective for engaging in this research work is to explore the underlying factors that influence employee satisfaction, customer satisfaction, and marketing positioning in consumer products at Starbuck Coffee Company Qatar.

Specific Objectives.

i.                    To explore the existing literature on factors that influence employee and customer satisfaction practice.

ii.                  To assess the current market position of Starbucks in the café business sector in Qatar

iii.                To evaluate the underlying factors that influence employee and customer satisfaction practice at Starbucks, Qatar.

iv.                To establish the linkages between market positioning, employee, and customer satisfaction practices at Starbucks, Qatar.

To propose an employee and customer satisfaction proposition for repositioning Starbucks, within the café business sector in Qatar.
 

Proposed plan of work including timetable
The proposed plan of Work

The plan of work explains stages and the activities that will take place from the commencement of the project to the end of the thesis culminating in publishing and binding the project. The table below explains the action, writing, and target completion date for each activity.

Action Writing Target Completion date
Deciding on the topic   30th April 2018
Identifying the research questions

Identified the research objectives

 Chapter 1: Introduction 18th June 2018
Writing the background information Chapter 1: Introduction 18th February -8th April 2019
Writing of Problem statement Chapter 1: Introduction 6th May – 25th June 2019
Identifying and searching relevant materials related to the topic Chapter 2: Literature Review 15th July – 30th August 2019
Writing the literature review Chapter 2: Literature Review 3rd February – 16th March 2020
Writing the research methodology, which includes research design, sampling, and ethical considerations Chapter 3: Research Methodology 3rd April – 29th May 2020
Data collection

Data Analysis

Presentation of findings

 Chapter 4: Data Analysis and Interpretation 10th June – 25th November 2020
Discussion

Conclusion

Recommendations

 Chapter 5 April 2020
Proposed methodology (approx. 500 words):
Kothari (2004) noted that research methodology is a systematic and theoretical evaluation of techniques a researcher applies in a study. The method of research provides an overview of how a researcher would conduct data collection and perform the analysis in a bid to answer the research questions, address that aim and objective of the research, and make supported recommendations. In this case, the study will utilize a quantitative method, a technique that emphasizes objective measurement and numerical assessment of information gathered using questionnaires.

Research Design

Objective 1

The objective will be achieved by conducting in-depth secondary research on available literature on the factors influencing employees’ satisfaction and the impact this has on customer satisfaction. The study resources will emanate from books, scholarly articles, business journals, management journals, white papers, and other essential resources. After conducting a comprehensive literature review, a model will be developed predicated on the knowledge gained to show the relationship between employee satisfaction, market positioning, and customer satisfaction.

Objective 2

The objective will be achieved by conducting meta-analysis research to assess the current market position of Starbucks in the café business sector in Qatar. Data from the relevant website an company website will be employed to understand more about Starbuck’s market positioning in Qatar.

Objective 3

The objective will be attained by using structured questionnaires to customers shopping at Starbucks and employees working at Starbucks, Qatar. The data will then be analyzed using the Statistical Package for Social Sciences (SPSS).  The study will use the descriptive cross-sectional research design with the information collected from the Starbuck Qatar, in the course of assessing the underlying factors that influence employee satisfaction and corresponding increased customer delight. Hancock and Algozzine (2016) explained that a descriptive research design provides the features of a real phenomenon in a population essential in discovering insights associated with the population under statistical scrutiny. The study unit of analysis will encompass of all employing working at Starbuck Corporation, Qatar. Notably, the employees form the subject of the research evaluating the underlying factor attributed to their gratification and the corresponding impact it has on the customer delight. The study will use a total population sampling technique where each employee will be treated as a sample in the study. The aggregate population sampling technique is a purposive sampling method that encompasses an assessment of an entire population under investigation, which depicts a set of specific traits. Bell, Bryman, and Harley (2018) defined a purposive sampling technique as a method where researchers rely on their judgment in the process of selecting a study sample. The sampling method is non-probabilistic, making the approach useful in the course of studying a chosen phenomenon. The research will utilize survey techniques in the process of collecting data for the research analysis. Creswell (2014) noted that the survey method in research encompasses the administration of a standardized questionnaire to a chosen unit of analysis in a study. The technique makes the survey the best option in the process of evaluating the underlying factor that influences employee satisfaction and the corresponding impact on customer satisfaction in Starbuck Coffee Company Qatar. The study will utilize a standardized structured questionnaire that will be distributed to the employees working at Starbuck Qatar. The quiz will be designed to collect the data specifically for this study. The research instrument will comprise three main sections; the first section will consist of the demographics; part 2 evaluating the employees’ satisfaction factors, while the last section will assess the impact on customer delight. The tool will enhance in making inferences essential to accomplish the objective of the study and making informed recommendations.

Objective 4

The objective will be attained by developing a discussion chapter to understand the association of employees’ satisfaction, market positioning, and customer satisfaction at Starbucks, thereby analysing which factors contribute to high customer satisfaction and identify recommendations.

Objective 5

The objective will be achieved after attaining 4. In this case, a framework will be developed aimed at enhancing client satisfaction and employee satisfaction to heighten Starbucks, Qatar, from its present marketing position to becoming a luxury coffee provider by proposing an employee and customer satisfaction proposition for repositioning Starbucks within the café business sector in Qatar.

Ethical Considerations

The research will make considerations to various ethical issues to enhance the ability to attain the aims and objectives of the study. Besides, ethical considerations will increase the authenticity of the research work, increasing the validity and reliability of the research. One of the ethical considerations will be to obtain necessary authorization from the faculty to ensure the credibility of the study. The second ethical consideration will be to get requisite approval from Starbuck Coffee Management to collect data from their employees and within the company premises. The approval will include assuring the management team that information will be used for this thesis aimed for partial fulfilment for the university requirement in completion of the course. Besides, as part of ethical consideration, the research will provide the management of Starbuck with the findings and the recommended actions to enhance employee satisfaction and corresponding customer delight. Lastly, the study will utilize an informed consent form that the employee will be required to sign, assuring their anonymity, and the purpose of collecting the information.

 
Introductory bibliography:
 

Author (s) Literature review: Subtopics
Abuhashesh, Al-Dmour, and Masa’deh (2019) Wages
Abuhashesh, Al-Dmour, and Masa’deh (2019) Organizational culture
Abuhashesh, Al-Dmour, and Masa’deh (2019) Stress
Abuhashesh, Al-Dmour, and Masa’deh (2019) Promotion
Abuhashesh, Al-Dmour, and Masa’deh (2019) Job security
Andrew, Haris, Zakariah, and Zekaria (2016). Job characteristic theory
Awan, Rizwan, Razzaq, and Ali (2014) Empowerment
Awan, Rizwan, Razzaq, and Ali (2014) Rewards
Awan, Rizwan, Razzaq, and Ali (2014) Training and development
Awan, Rizwan, Razzaq, and Ali (2014) Working Conditions
Beiu and Davidescu (2018) Expectancy theory
Hee, Yan, Rizal, Kowang, and Fei (2018) Communication
Ijadi Maghsoodi, Azizi-Ari, Barzegar-Kasani, Azad, Zavadskas, and Antucheviciene (2019) Managerial attitude
Kapur (2018) Expectancy Theory
Kapur (2018) Equity Theory
Online Qatar (2019) About Starbucks Coffee Qatar
Parvin, M.M. and Kabir, M.N., 2011 Management friendliness and mentoring
Pichère et al. (2015) Maslow’s Hierarchy of Needs
Rahman, Akhter, and Khan (2017); Tan and Waheed (2011) Herzberg motivational theory
Sila and Širok (2018) Benefits of employee satisfaction
Unutmaz (2014) Self-improvement
Unutmaz (2014) Gender
Unutmaz (2014) seniority
Unutmaz (2014) Educational level
Unutmaz (2014) Peer relationship

 

References and Background Bibliography

References

Alromaihi, M. A., Alshomaly, Z. A., & George, S. (2017). Job satisfaction and employee performance: A theoretical review of the relationship between the two variables. International Journal of Advanced Research in Management and Social Sciences, 6(1), 1-20.

Bell, E., Bryman, A., and Harley, B., 2018. Business research methods. Oxford university press.

Creswell, J. W. (2014). A concise introduction to mixed methods research. Sage Publications.

Diaz, L. and Rhodes, R. (2018) Job Satisfaction : Influencing Factors, Gender Differences and Improvement Strategies. New York: Nova Science Publishers, Inc (Business Issues, Competition and Entrepreneurship). Available at: http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1670011&site=ehost-live (Accessed: 27 October 2019).

Hancock, D.R., and Algozzine, B., 2016. Doing case study research: A practical guide for beginning researchers. Teachers College Press.

Hee, O.C., Yan, L.H., Rizal, A.M., Kowang, T.O. and Fei, G.C., (2018). Factors Influencing Employee Job Satisfaction: A Conceptual Analysis. International Journal of Academic Research in Business and Social Sciences, 8(6).

Kapur, R., (2018). Organizational Culture, Politics and Job Satisfaction. Research Gate.

Kothari, C.R., 2004. Research methodology: Methods and techniques. New Age International.

Sarker, A. R. (2014). Increasing employee job satisfaction as well as organizational performance through effective HRM practices in private commercial banking sector of Bangladesh. Journal of Economics and Sustainable development, 5(10), 157-165.

Background Bibliography

Abuhashesh, M., Al-Dmour, R., and Masa’deh, R.E., (2019). Factors that affect Employees Job Satisfaction and Performance to Increase Customers’ Satisfaction.

Andrew, L., Haris, N., Zakariah, H. and Zekaria, N.A.B., (2016). Job Characteristics and Job Satisfaction Among Employees: A Case Study At Craun Research Sdn. Bhd., Kuching, Sarawak. International Academic Research Journal of Business and Technology 2(2)

Awan, M.A., Rizwan, M., Razzaq, J.B., and Ali, U., (2014). Factors Affecting Employee Satisfaction in the Private Organizations of Bahawalpur Pakistan. International Journal of Human Resource Studies, 4(2), p.147.

Beiu, A. and Davidescu, A. A. (2018) ‘An Empirical Investigation of the Expectancy Theory among Romanian Employees’, Journal of Social & Economic Statistics, 7(1), pp. 19–31. Available at: http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=134420507&site=ehost-live (Accessed: 27 October 2019).

Buehler, Nathan. (2019). If You Had Invested Right After Starbucks’ IPO (SBUX). Available from https://www.investopedia.com/articles/markets/120215/if-you-had-invested-right-after-starbucks-ipo.asp

Ijadi Maghsoodi, A., Azizi-Ari, I., Barzegar-Kasani, Z., Azad, M., Zavadskas, E. and Antucheviciene, J., (2019). Evaluation of the Influencing Factors on Job Satisfaction Based on Combination of PLS-SEM and F-MULTIMOORA Approach. Symmetry, 11(1), p.24.

Online Qatar. (2019). Starbucks location in Doha Qatar. Available at https://www.onlineqatar.com/living/dining-and-entertainments/starbucks-locations-in-doha-qatar

Online Qatar. (2019). Starbucks locations in Doha, Qatar. Available at https://www.onlineqatar.com/living/dining-and-entertainments/starbucks-locations-in-doha-qatar

Parvin, M.M. and Kabir, M.N., (2011). Factors affecting employee job satisfaction of pharmaceutical sector. Australian journal of business and management research, 1(9), p.113.

Pichère, P. et al. (2015) Maslow’s Hierarchy of Needs : Gain Vital Insights Into How to Motivate People. Namur [Belgique]: 50Minutes.com (Management & Marketing). Available at: http://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=1096505&site=ehost-live (Accessed: 27 October 2019).

Sila, E. and Širok, K., (2018). The Importance of Employee Satisfaction: A Case Study of a Transportation and Logistics Service Company. Management (18544223), 13(2).

Tan, T.H. and Waheed, A., (2011). Herzberg’s motivation-hygiene theory and job satisfaction in the Malaysian retail sector: The mediating effect of love of money.

Unutmaz, S., (2014). Factors Affecting Job Satisfaction of Employees in a public institution. The Gratude School of Natural and Applied Sciences of Middle East Technical University.

Word Factbook. (2019). Middle East: Qatar. Available from https://www.cia.gov/library/publications/the-world-factbook/geos/qa.html

 

 
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Research Proposal in Study of the Effect of Social Media in Enhancing Domestic Tourism in Oman

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Question Description

Help me study for my Management class. I’m stuck and don’t understand.

 

You will write a research proposal on a pre-approved topic related to your major or specialization such as Tourism & Hospitality, Event Management, Tourism Marketing, & Business Enterprise.

Your research proposal must be 2900 words to be organized and submitted as follows:

Part 1 – INTRODUCTION:

It is a 600-word part of the proposal consisting of the following:

• Title (The study of the effect of social media in enhancing domestic tourism in Oman)

• Overview

• Research Question

• Objectives (3-4)

• Significance of the study

• Scope & Limitation

Part 2 – LITERATURE REVIEW:

It is a 1600-word literature review which includes a comprehensive summary of previous research related to your proposed topic. This review must incorporate scholarly articles, books and other academic sources. You should clarify, objectively evaluate, enumerate, summarize and describe those previous researches in an essay form.

Part 3 – RESEARCH METHODOLOGY:

This part of the research proposal is a 700-word discussion of methodological approaches and justification of the method you intend to use to achieve the proposed aim and objectives.

Note:

Make each part in a separate word file.

*** Words count 2900 words.

*** In-Text Citations and References using Harvard style (20 References).

 
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Qatar University Importance of Having an Agreement Between GCC Countries Paper

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The Importance of Having an Agreement Between GCC Countries, Iraq and Iran to Secure Oil Tankers in the Stair of Hormuz

 

 

 

 

 

 

 

 

 

 

 

Table of Contents

Abstract 3

List of Abbreviations. 4

Introduction. 5

Research Objectives. 5

Research Question. 6

Hypothesis. 6

Significance of this Research. 6

Research Methodology. 7

Literature Review.. 7

Conclusion. 8

References. 10

 

 

 

 

Abstract

GCC countries have been trying to come up with measures to address the insecurity problem in the Gulf region. This problem has adversely affected the production and supply of oil from this region. Ultimately, it has negatively affected the economy of GCC countries. Historically, Iran and Iraq have been absent in all these security negotiations. The failure of the security measures adopted by these countries can be linked to this exclusion of Iraq and Iran from security negotiations. Hence, a paradigmatic shift should happen in regard to the approaches used to improve security in this region. Fundamentally, this can be done by ensuring the participation of Iran and Iraq in regional security arrangements. The two countries play an integral role in the region’s security.

Key Words: Security, Stability, Persian Gulf, Strait of Hormuz, Agreement, Security negotiations, Nuclear Proliferation and Transit.

 

 

 

 

 

 

 

 

List of Abbreviations

GCC- Gulf Cooperation Council

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Importance of Having an Agreement Between GCC Countries, Iraq and Iran to Secure Oil Tankers in the Stair of Hormuz

Introduction

Insecurity has become a great problem in the Gulf region. This adversely affects the transportation of oil from Gulf Countries through the Strait of Hormuz to the Open sea, where oil can then be distributed to other countries in the world. According to EIA, 33% of the of the world’s oil is transported through the Strait of Hormuz (Saikal 2019, p. 13). Therefore, when the Persian Gulf is facing insecurity, it becomes difficult for the oil tankers to move across the strait smoothly. Unfortunately, the Stair of Hormuz is the only route to the Arabian sea. So, when there is insecurity in this region, significant delays in oil supply happen. This results in higher energy shipping costs and, ultimately, higher energy prices. To prevent this, the GCC countries have been developing various measures to secure oil tankers in the Stair of Hormuz. Nonetheless, none of the measures have worked. This is mainly because the conversation on how to address the security in the region excludes countries that are not members of GCC. Indeed, this doesn’t seem right because countries like Iran and Iraq are major players in the security of the region. Geographically, the Stair of Hormuz lies somewhere between Oman and Iran. Moreover, the two countries pose significant security threats to this region. In this regard, for security to prevail in the Persian Gulf region, an agreement between GCC countries, Iraq, and Iran needs to be made.

Research Objectives

The main objective of this research is to investigate the impact of Iranian participation to form an agreement with GCC countries on the security of the Hormuz Stair.

Research Question

This research will be guided by the question: What is the impact of the Iranian engagement with the GCC countries and Iraq to create a shared agreement on the security of the Gulf region? Additionally, the research will address the following sub-questions.

  1. What is the security in the Gulf from Sadie Arabia and other Arab countries respective?
  2. What is the security in the Gulf from Iran respective?
  3. What they say, and why is it not possible to bring them together?

Hypothesis

This research hypothesizes that security in the Persian Gulf and Strait of Hormuz cannot be achieved without the participation of all countries in this region, both the GCC members and non-members. Specifically, Iran and Iraq must be involved in finding a solution to insecurity in this region. These two countries play an integral role in threatening the stability of the Gulf region. Thus, a regional security planning in the Persian Gulf cannot be practical without the input of these two countries.

Significance of this Research

The significance of this study is to find how the Gulf region can be made secure. Security of this region would mean security of the Strait of Hormuz. Certainly, this would ensure smooth transit of oil from the Persian Gulf to the Arabian sea and then to the world. This would address the oil deficits experienced in the world from time to time that culminates in rising oil prices. Certainly, this research would be significant to all policymakers in the Gulf region. It can inform their decisions of finding a lasting solution for the insecurity in this region.

Research Methodology

To achieve the research objectives of this study, a case study method will be used. This involves collecting data about the issue being studied by studying the past and present reports about an issue. In essence, the issue of security in the Gulf region is a complex one. In this regard, the case study is the most appropriate method of getting to know the security trend in this region and how it has been affecting the transportation of oil from GCC countries. Specifically, an exploratory case study will be used. This will help to reveal both qualitative and quantitative data concerning the situation being studied. In line with this, the researcher will review journal entries, reports, and news articles on the security situation in the region and the attempt that the GCC countries have taken in the past in response to it. The data obtained will show whether the participation of Iraq and Iran in the security arrangement region is necessary. Typically, a case study involves studying a social unit. In this regard, the Persian Gulf will be the social unit to study.

Literature Review

Considerable tension has always existed among the Arab countries. This tension has always affected the production and supply of oil from the Gulf region (Sick and Potter 2002, p. 60). The region is the world’s heartbeat of oil. So, whenever there is tension, and oil supply from this region drops, the entire world is affected. In essence, the tension among these countries emanates from many factors. The first factor is that all these countries are from the same geographical location. In this regard, these countries have similar economic interests. Their competition for these interests culminates in tension (National Public Radio, Inc 2020, p. 1). Politically, these countries have different interests. This variance of interests contributes to conflict in this region. Secondly, the tension among these countries can be attributed to cultural and religious differences (Kamrava 2011, p. 14). The Islamic religion is the main religion in the Arabs world. However, not all countries in this region are Islamic. Equally, some countries in this region have Islamic culture, while others have a non-Islamic culture. Thirdly, these countries have different political regimes (Ghattas 2020, p. 100). In connection with this, these countries have distinct foreign policies. This will affect the way these countries interact with one another.

Given the differences between the countries in the Gulf region, an agreement that involves all countries in this region is essential. This should bring together both the GCC and non-GCC countries (Shayan 2017, p. 54). The agreement will help to establish the common grounds between these states. In light of this, the differences that exist between these states will not prevail over the similarities. Subsequently, the member states will be able to come up with effective solutions for the insecurity in this region. They will agree to comply with uniform security measures that they will come up with. Over the last few decades, Iran has been developing a nuclear program (Saikal 2019, p. 3). This has increased security threats in the region. It has also increased enmity with Iraq. In essence, Iraq and Iran have been pursuing supremacy battles (Taremi 2003, p. 384). The agreement between GCC countries, Iraq, and Iran, will help to end these supremacy battles. Consequently, the tension in the region will come to an end.

 Conclusion

For many decades, security has been a priority concern among GCC countries. They have been deliberating on how they can improve security in the Persian Gulf so that they can maintain their oil productivity. Unfortunately, their deliberations have not born significant results or fruits. The oil tankers in the Strait of Hormuz have been attacked several. This has affected the transportation of oil from the region. Certainly, this affects the economy of GCC countries negatively. This research has established that Iran and Iraq are the main security threats to this region. Militarily, these countries are stronger than most of the GCC countries. In this regard, an aggressive approach towards them will not work. Instead, a diplomatic method like engaging them in regional security matters is what will help to improve security in this region.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

References

Ghattas, K., 2020. Black Wave: Saudi Arabia, Iran and the Rivalry That Unravelled the Middle East, Headline.

Kamrava, M., 2011. International Politics of the Persian Gulf, Syracuse, New York: Syracuse University Press.

National Public Radio, Inc., 2020.  Securing Ships In The Strait Of Hormuz [Online] (Updated 12 January 2020) Available at: < https://www.npr.org/2020/01/12/795661026/securing-ships-in-the-strait-of-hormuz> [Accessed 10 March 2020].

Saikal, A., 2019. Iran Rising: The Survival and Future of the Islamic Republic, Princeton University Press

Shayan, F., 2017. Security in the Persian Gulf Region, Palgrave Macmillan UK.

Sick, G. & Potter, G., 2002. Security in the Persian Gulf: Origins, Obstacles, and the Search for Consensus, Palgrave Macmillan US.

Taremi, K., 2003. Iranian Perspectives on Security in the Persian Gulf. Iranian Studies, 36(3), pp. 381-391.

 

 
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Qatar University Increase in Divorce Rate in Middle East Research Plan

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Question Description

I’m studying and need help with a Sociology question to help me learn.

 

Write research plan about “Increase the divorce rate in the Middle East” and follow the guides below:

 

 

 

Report Structure:

Introduction

Research problem

The objectives and importance of research

Questions / queries

Research terms

Research Methodology (Search Procedures)

– Method of conducting research

– Society and sample research

– Research tools

– Research Design

– Statistical processing

– Research procedures (steps taken by the researcher in the Research application)

Theoretical framework

– First research literature

– Second, previous studies

Research limits

Research references

Introduction:

The researcher prepares the reader for the research topic, the research problem, and what the plan will include.

There are three fields that must be included in the introduction:

1. The purpose of the research (paragraph 1): In this section, the researcher explains directly and accurately his goal of conducting the research (in an essay style), and identifies the problem of research by clarifying the relationship between the variables. Review shows the positives of a topic search, and how the topic will be researched.

2. Review the previous studies (paragraph 2): In the second paragraph of the introduction, the researcher highlights the importance of studying the problem of the study by referring to its relation to the results of previous studies (in short), the reason for choosing the problem and the expected results as hypothesized in the research hypotheses.

3. Hypotheses and questions (paragraph 3): In this paragraph the researcher is exposed to the questions of the study in brief, supports hypotheses or questions with a logical basis derived from the theories or previous studies.

The three preceding paragraphs must be integrated so that they continue to flow, starting with the generalizations and ending with the specifics. That is to be broad and general in the presentation of the first paragraph and then narrow in the second paragraph, and in the third paragraph is more specific and accurate.

Research problem:

Clarify the problem in the paragraph, then formulate it in the form of clear / specific questions / questions.

Objectives and Importance of Research:

The researcher mentions the research objectives and explains its importance.

Research goals:////////////////////////////////

Research importance: /////////////////////////////////

Research / hypotheses: The researcher mentions hypotheses or research questions.

1. ///////////////////

2. //////////////////

Search terms: The researcher defines the search terms and defines them theoretically and procedurally.

Term Name (Variable):

• Theoretical definition: //////////////////////// (Author, Year)

• Procedural definition: ///////////////////////.

• Theoretical definition: //////////////////////// (Author, Year)

• Procedural definition: ///////////////////////.

Research Methodology (Research Procedures): The researcher explains the following elements:

Search Method (Search, Survey, Experimental, Historical):

Justifying the reason for using the method … For example, the experimental research method will be used in the research, because it is the most appropriate methods of research topic.

Community and Sample Search:

– Research Sample: The sample of the research, age, educational level, economic, gender, and the type of sample is mentioned.

– Research community: defines the research community from which the sample was drawn.

Search tools: All tools that will be used in the search are described in this way.

– Tool name:

The tool (tool name) has been prepared (//////), but if translated, I will remind the compiler. I mention the value of the coefficient of stability and the method of calculation, and the coefficient of honesty and method of calculation.

Search Design: Description of search design, writing and symbols.

Statistical Processing: Determining the method of appropriate statistical treatment.

Search procedures (steps taken by the researcher in the search app).

– To obtain approval or a permit from the body to which the research will be applied, such as the Supreme Education Council, the University Administration, the Qatar Petroleum Corporation and the Islamic Bank.

– Go to the sections of the institution ….

– /////////////

– /////////////

– To describe the number of copies of the tools used.

Theoretical framework: consists of two parts, research literature, and previous studies.

First Research literature: write in 2-3 pages. Includes:

A brief presentation of elements of the theoretical framework related to the subject and its variables, with reference documentation.

Research literature is presented in a pictorial style.

Example: If a student chose a research entitled Management style and its relationship to types of administrative obstacles.

Just do the following:

Definition of management style: talk about management styles in short with documentation (author, year)

Management theories: talk about management theories in short with documentation (author, year)

Obstacles of administrative work: mention of obstacles to management with documentation (author, year)

.. And so on

Second Previous Studies: Present the summary of five studies on the subject, in this way.

• Title of study (author, year):

/////////////////////////////////////////////////// /////////////////////////////////////////////////// /////////////////////////////////////////////////

or

Write the summary as a fryer, and then document at the end of the paragraph.

Limits of research: Determining the three temporal, spatial and objective search limits.

Research References: Documentation of research references according to the APA method.

*** Words count = 2900 words

*** In-Text Citations and References using APA style.

 
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