Marks and Spencers

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Please develop a management report addressing the four specific tasks set out below. This should be 3,500 words
excluding title and content pages, references and appendices.
A bout ” Marks and Spencers” from 2009 to 2014
As a result of the research, address the following tasks in the management report:
1. Analyse the key changes in the strategic position i.e. external environment and internal environment
(including changes in organisational resources, competences, capabilities, leadership, culture and other internal
aspects such as Plan A strategy).
2. Critically evaluate how well the organisation responded to the external and internal challenges over the
period concerned. Part of your critical evaluation could be a discussion of whether the strategy of M&S
organisation is prescriptive and/or emergent. (hint: link it with customer analysis, Competitor analysis, key
factors of success and the comparative advantage for M&S)
3. Critically discuss the basis and sustainability of the competitive advantage of M&S organisation now and
shareholders.
4. Explain the performance indicator for M&S and review the annual report for the financial result for the
period from 2009 to 2013.
5. Based on the above- develop a range of strategic options available to the organisation to ensure its success
and sustainability into the future. Choose the most appropriate option and consider a range of implementation
issues associated with it. (hint: make recommendation and opinion on how M&S can do better)
Academic writing as third person by the following format:
Contents Section: Include subsections, Page Numbering, Table of Figures and Tables (if present).
Introduction: requires a brief introduction to M&S report including main tasks
Main Body: Should be focused on addressing the discussion and analysis should be supported with careful
definitions
Conclusion and recommendations:
References: in Harvard Referencing Style (there is no need for a separate Bibliography section)
Appendixes: Including Timeline for M&S from 2009 to 2014, charts, Tables.
Very Important Notes:
1. Please NO Wikipedia information, use only credited websites as: M&S corporate, BBC, Financial Times,
Market line, Mintel …
2. Please brand new work (as I faced an issue by this website before about the High similarities with other
student which cased to us both failing on the subject and issue with the website).
3. Please use Sample and normal words as Bachelor degree level.


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Leadership and Governance

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Assessment item 2—Report
Task Description
Choice of projects
You can do either of the two projects below for your second Assessment item.
1. Report on the relevance or applicability of leadership theories to NGOs.
Much of the research on leadership set for this course and referenced in your text is based on “for profit” enterprises. Your report will discuss the relevance or applicability of leadership theories from your text
to NGOs or Non-Government Organisations. These also sometimes known as Not for Profits.
Within your report, you should:
briefly define and identify the key characteristics of NGOs
compare and contrast leadership practices between NGOs and “for profit” business enterprises.
discuss the application of key leadership theories as they apply to NGOs. You may choose to focus on one or two leadership theories and discuss their relevance in some depth.
It is expected that the research supporting this report will be based on:
leadership theory and practice in general
leadership literature applied specifically to NGOs
A list of academic articles on leadership and culture is provided at the beginning of your Study Guide that might assist you in your search for relevant material, but you are expected to search for additional
relevant academic articles from the library databases. Please keep in mind that not all references provided on Study Guides are consistent with the Harvard style. You must refer to the Harvard Referencing
Guide 2014 (available on Moodle) to ensure that your referencing style is correct.
2. Report based on research on an individual leader
This alternative should only be attempted by students who can personally contact and interview a leader.
Write a report based on an individual case study involving a review of the career of an organisational leader. The research question for this project is: What does it mean to be a leader?
Your task will be to discuss and analyse the nature of that person’s leadership style based onone leadership theory or model that you have chosen. You are required to relate your findings and analyses to
governance within the organisation where data are gathered.
The report will briefly describe the early working life of the person, to develop a sense of why they may have emerged as a leader when they did. This report is not a biographical account of the leader’s life.
You are required to integrate and analyse the biographical information, current leadership activities and leadership data with the relevant literature on leadership.
A major aim of this assessment is the application of leadership theories or models which help you understand leadership in organisations.
In preparation for this assignment:
Be sure to contact the person before the end of Week 2 as this will enable you to prepare early and schedule a time for an interview. Let them know why you want to talk to them and how long you expect it to
take.
Use your textbook and other readings to choose one leadership theory or model, for example, Transformational and Transactional leadership.
Choose a method(s) for data collection based on the chosen leadership theory or model.
NOTE: You must protect the privacy of the leader you are writing about. Do not use the leader’s real name in the report. Also, change the real name of the company you are writing about.
The Leadership Theory or Model
Once you have one leadership theory or model, you must frame this approach to answer the question for investigation. It is important that you make sure you understand precisely how the leadership theory or
model is able to be investigated.
Methods of Collecting Data from the Organisation
Use the interview and/or a questionnaire to collect data from your leader.
In an organisational interview, you are asking leaders in depth about their leadership in the organisation. All interviews are confidential: at the beginning of the interview guarantee to the interviewee that you will
not reveal their name at any point in the analysis or reporting of the result, and keep that promise. Interview questions can be open-ended or close-ended. Open-ended questions allow a participant to discuss a
question or topic freely, without being constrained by structure. Close-ended questions are answered with a yes/no, or a pre-specified response.
Questionnaires provide written responses to questions that address your key topics. Make sure to assure confidentiality for your participant. Use standardised leadership questionnaires from the academic
literature; do not design your own.
Assessment Due Date Week 10 Thursday (08-May-2014) 12:00 PM AEST
The report is due 12:00 noon AEST, Thursday of Week 10
Return Date to Students Week 12 Thursday (22-May-2014)
In general, marked reports will be returned approximately 2 weeks after submission.
Weighting 40%
Assessment Criteria
The assessments in this course will be assessed using norm-based criteria and will also be assessed according to the degree to which you demonstrate the criteria on the Marking Criteria Sheet posted on the
Course Website on Moodle.
The length of the report is 3500 (plus or minus 10% excluding the title page and reference list).
Ensure referencing is consistent with the style shown in the Faculty Guide for students (Harvard-Author Date). A list of academic articles on leadership and culture is provided at the beginning of your Study
Guide that might assist you in your search for relevant material, but you are expected to search for additional relevant academic articles from the library databases. Please keep in mind that not all references
provided on Study Guides are consistent with the Harvard style. You are required to cite a niminum of 12 JOURNAL ARTICLES in your report. You must refer to the Harvard Referencing Guide 2014
(available on Moodle) to ensure that your referencing style is correct.
Marks will be awarded on the basis of:
Knowledge & Understanding
16
Evaluation
16
Identification and use of the literature
4
Communication skills
4
Total marks
40
Referencing Style Harvard (author-date)
Submission Online
Learning Outcomes Assessed
1. recognise the contribution made by leaders in different organisational settings, and to understand the characteristics of successful leaders
2. understand the principles underlying leadership development and good governance
4. describe the challenges and tasks of leadership at different levels of the organisation, in particular in the leadership of teams
6. discuss different theoretical approaches and models in the study of leadership and governance.
Graduate Attributes
1. Knowledge
2. Communication
3. Cognitive, technical and creative skills
4. Research
5. Self-management
6. Ethical and Professional Responsibility
7. Leadership
When you have finalised your Assessment 2, upload it as one (1) MS Word document. If you do not use MS Word, make sure that you save your work as a MS Word document.
Please name your document following this format: [firstname]-[idnumber]-[assignmentname]-[group]. For example: Marry-s1234567-Assessment2-SYD. Group should be the abbreviation of your campus
(SYD, BNE, MEL, MKY, ROK, or FLEX).
MOODLE will ask you to accept a statement of originality instead. By accepting, you are in effect declaring that you work is original and free of unreferenced material. You cannot submit without accepting the
statement.
Note that submission is a three-stage process of (i) uploading the file(s) (ii) saving the file(s) and then (iii) submitting the saved file(s) for marking. Please use the ‘Upload files’ button below to select and upload
your file(s) for this assessment. You must then click the ‘Save changes’ button after you’ve uploaded the file(s) to ensure they are added to your draft submission.
Note that, once uploaded and saved, all compatible files will be sent to Turnitin.com for originality checking. If you wait for half an hour or so after uploading your draft submission, you can return and check
the Turnitin similarity report for your uploaded file(s) to see whether you want to submit them for marking, or whether you want to delete the file(s), revise and resubmit. For further details, please click here.
Please note, when viewing any feedback files for your submission, it is strongly recommended you use appropriate/compatible software applications which correctly open the type of file provided. This will
ensure feedback content is displayed as intended.
Available from: Thursday, 6 February 2014, 03:15 PM
Due date: Thursday, 8 May 2014, 12:00 PM


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Cross Cultural Management. Research on the chosen theme (see description) on the country/global region upon which you would like to focus.

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Select a topic which interests you from the field of Cross Cultural Management:
Cultural models
culture shock
cross cultural training,
cultural learning
expatriation,
repatriation
recruitment and selection of global managers,
training and development,
global teams,
leadership/management styles,
cross cultural communication,
negotiation
You have to focus on a particular country or global region. This allows you to incorporate the a cultural analysis which may have some significant bearing on the managing eg expatriation, recruitment and
selection etc.
Remember that this is a module about the cultural impacts on management and behaviour in organisations so DO NOT get distracted into marketing or strategic concepts around mergers and acquisitions.
Develop a working research question to undertake your research, for example:
An evaluation of the negotiation styles and processes in East-West Business relations.
An analysis of the impact of culture on global teams.
An analysis of why businesses working internationally need to consider the impact of cultural differences.
An evaluative study into how culture may influence Recruitment and selection processes.
An analytical discussion of why cross cultural communication skills are essential for global managers.
ALL OF THESE TOPICS SHOULD HAVE AN ADDITIONAL ELEMENT SUCH AS…
… with reference to China (or India, or Germany, or South East Asia, etc)
Using the appropriate and relevant academic literature develop and enhance your research to present a well-constructed analysis of your chosen research question. Draw in examples from the literature and
text books as well as reputable and credible sources in the business press of company activity to provide some case examples.
Support for the development of your assignment.
Assessment Criteria
Clear evidence of research of appropriate, relevant and credible academic materials in relation to cross cultural management and the specific area of focus.
Strength of critical cultural analysis of country/global region to provide cultural context for the discussion.
Consideration of the implications for managers in cross cultural settings of the cultural impact in Management. Evidence of any company examples from research.
Academic skills and competences
Style and presentation, referencing and correctly formatted bibliography.
Academic Resources to support your module research and assignment.
Draw from a range of sources, especially as the direction of your assignment will be specific to you and the direction it takes you requires a targeted approach to material. The most recent research is in libary
online in the journals published by EMERALD, EBSCO etc. Use them.
TEXT BOOKS
Adler, N (1997) International Dimensions of Organisational Behaviour (3rd edition) International Thompson Press, London
Black,J.S, Gregersen, H.B., Mendenhall, M.E & Stroh, K (1999)
Globalizing People Through International Assignments
Addison Wesley Longman. Harlow
Browaeys, M-J , and Price, R (2008) Understanding Cross-cultural Management. Harlow, FT Prentice Hall (there is also a later edition available)
Deresky, H (2008) International Management, Managing Across Borders and Cultures, Text and Cases. 6th edition. Pearson Prentice Hall. New Jersey.
French, R. (2007) Cross Cultural Management in Work Organisations. London, CIPD.
Hofstede, G. and Hofstede, G.J. (2005) Cultures and Organizations
Software of the Mind, 2nd edition. New York: McGraw Hill
Hofstede, G (2001) Cultures Consequences: Comparing Values, Behaviours, Institutions and Organisations. 2ndedition. Sage. London
Hodgetts, R, Luthans, F and Doh, J(2005)International Management, Culture Strategy and Behaviour 6th edition McGraw –Hill/ Irwin. London
Hoecklin, L (1995) Managing Cultural Differences: Strategies for Competitive Advantage Addison Wesley. Harlow
Schneider, S.C. and Barsoux, J-L (2003) Managing Across Cultures. 2nd edition) FT Prentice Hall. Harlow
Trompenaars, F and Hampden- Turner, C (1998)
Riding the Waves of Culture: Understanding Cultural Diversity in Business.2nd edition. McGraw Hill. Maidenhead
Trompenaars,F (2007) Riding the Whirlwind: Connecting People and Organisations in a Culture of Innovation. Oxford. Infinite Ideas
Trompenaars, F and Woolliams P,(2003) Business across Cultures Capstone Publishing. Chichester


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Professional Development 3 – Leadership & Challenge

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Purpose of assessment:
• To demonstrate the student’s ability to reflect on their career choices, their personal skills, attributes and
interests in order to identify suitable future employers and undertake future career planning.
Students will:
Submit a 2000 word report that includes an Organisation Profile (1000 words) & a Leader Profile (1000 words).
This is an individual assessment piece.
Objectives of assessment:
To demonstrate the ability of students to:
• Critically reflect on self-learning, skills and attributes within their industry / discipline context
• Use critical evaluation and synthesis to identify areas for further development, both professionally and
personally • Creatively generate or locate opportunities and pathways for self development
Overview of Assessment
Task 1 – Organisation Profile – Based on comprehensive research and analysis students will evaluate a specific
organisation in their industry of choice and will decide if it aligns to their skills, attributes and values. Is
it a good organisational fit?
In the analysis students will be required to make a decision on:
– Does the organisation align to their skills, attributes and values?
– Is the organisation a suitable one in which to commence/continue their career?
Task 2 – Leader Profile – Students will be required to profile an inspiring leader from a sector of the
community. Students will reflect on the leaders ‘journey’ and will ultimately assess how this person’s experience
may impact on their own professional career planning.
Required Assessment Tasks
There are two tasks that you must undertake as part of Assessment 1.
Task 1 – Organisational Profile (15%)
Once you have graduated from your studies what type of organisation would you like to work for? If you are
currently employed what is your next career move?
This assessment allows you to briefly describe the industry in which you would like to work and to identify a
specific organisation where you would like to commence your career.
Identify one organisation and discuss in detail how the organisations’ mission and goals, leadership style,
reporting structure, culture, physical work environment, geographic location, staffing practices and graduate
opportunities align to your personal and professional needs and your desired career path.
Reflect on the level of compatibility between your skills, attributes and values and the organisation you
identified. Is there a high level of organisational fit? Why or Why not? Please explain your reasons in detail.
””’7
Your Reflective piece must utilise literature and other support materials. A minimum of five academic references
must be used and appropriately referenced. There is a maximum word limit of 1000 words.
Task 2 – Leader Profile (15%)
World-wide there are a large number of successful and/or inspirational individuals working within a variety of
sectors. These sectors include business, sport, politics, arts and the philanthropic/not-for-profit sector.
Identify one such individual and undertake the following:
• Provide a brief overview of their career to date. (Please Note: Maximum word count – 250 words.)
It is important to include a discussion of both the highlights and lowlights of their career.
• Discuss why this individual is considered successful and/or inspirational in their life and field of expertise.
At minimum please discuss factors relating to financial prosperity, contribution to their profession,
contribution to the community,
leadership style/s, business acumen and work-life balance.
• Reflect on how learning more about this leader will impact on your future career planning. How will you make
use of the results
of this Leader profiling exercise to further develop your own career? Please be specific.
Your Reflective piece must utilise literature and other support materials as appropriate. A minimum of five
academic references
must be used and appropriately referenced. There is a maximum word limit of 1000 words.
Marking Matrix: Assessment 1 – Career Profile 30%
Career Profile (30%) – Organisation Profile 15% & Leader Profile 15%
””””
Criteria
Excellent
Very Good
Good
Satisfactory
Poor
Organisation Profile (15%)
Identification and reflection on a range of factors relating to chosen industry
Identification and reflection on a range of factors relating to chosen organisation
Critically analyses the level of organisational fit between the individual and the chosen organisation
Comprehensively outlines how learnings will be applied to further develop career
Explanations are clear and concise
Accurately uses Harvard Referencing and utilises a minimum of 5 relevant academic references
Spelling and grammar are in accordance with academic standards
Within 10% of word limit
Organisation Profile: /15
Leader Profile (15%)
Outline critical career highlights and lowlights for chosen ‘leader’
Identification and reflection on a range of factors relating to ‘leader’ success or inspirational status
Comprehensive reflection on how learning will be applied to future career planning
Explanations are clear and concise
Accurately uses Harvard Referencing and utilises a minimum of 5 relevant references
Spelling and grammar are in accordance with academic standards
Within 10% of word limit
Leader Profile : /15


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