Assume yourself as a Customer Relationship Manager of a bank. You have received
a letter from your customers who have complained to you about the rude
behaviour of a computer clerk. Since the customer is an important person, write a
letter to convince the customer.
Assuming you are a Chief Personnel Manager of a leading MNC, draft a letter
calling a candidate for an interview in reply to his application for the position of
Chief Financial Executive.
Assume that you are interested in starting an export firm. Explain the
procedure for getting license for exporting.
State the balance of payment position of India. What steps that government,
public and corporations can take to improve the position.
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