Managing Change in Difficult Times

Managing in Changing and Difficult Times: the changing nature of the office and effects on HR practice and priorities
There is a change happening in offices all over the world that is creating the freedom and opportunity for business transformation promised by affordable mobile technology. The troubles facing economies, companies and organisations around the world are making everyone look harder than ever at how to reduce costs, and this is acting as an accelerator for the latest office evolution. The indicator that something has happened to offices is obvious to everyone who uses them (interestingly though, not always to business and organisation leaders); there is a chronic under-utilisation of office space. This is adding to the costs of organisations; and so managing office space more actively and intensively is certain either to make offices more cost effective, or to reduce costs in fact. The reasons for this are complex, and they vary between organisations. The conclusion however, is unshakeable – the office is going through a fundamental series of shifts where the need for interaction and mobility is more important for many organisations and their staff, than the need for permanent desks and stated office locations. The opportunity for change should not be missed as competitive advantage, and the very future of organisations, is at stake. The challenge is how best to implement new workplace technology, and this in turn demands new leadership management and supervisory skills, as well as a fundamentally different approach to structuring organisations and utilising facilities, technology, furniture and space. Offices in fact are fairly recent inventions, with the first office buildings only built in the early to mid 1800s. The structure, design and lay-out of modern offices owe their existence to a few key inventions only: paper, business machines, the telephone, filing cabinets and of course, the desk. Industrial and social revolutions provided the basic city structure, with rail and road infrastructures and an urban and suburban residential form that provided workers and the means of assembling them at the same time in the same place. Alongside this, management theories, based around military principles, mass industrial production, and the need for permanence of organisations, shaped and influenced standard methods of working; and these principles were then given shape and form by the design and construction industries. So the office was born; and until very recently, not very much has changed. However, present ways of thinking, as well as the high expense of owning, maintaining and developing premises, is increasingly becoming less relevant as globalisation, different organisation forms, and above all technology and IT gain in influence. This has led in turn to both new forms of working, and a much greater development of existing forms, as follows:
outsourcing, off-shoring and sub-contracting, of both primary and also secondary and administrative tasks and functions; flexible working, enabling people to work at times which suit them as well as their organisations; mobile technology, enabling people to be ‘at work’ wherever in the world they may be (including home); rental of office and workstation space by the hour/day/week – above all, on short-term contracts related to present (but not enduring) demands, as an alternative to owning the premises; hot-desking in organisational premises; home and remote working.
Some of this is clearly driven by organisational and operational demands, especially in companies and organisations that have a global or international presence; and for individuals who are required to deliver their expertise in different parts of the world. This in turn, has led to new patterns of work such as annualised hours and ‘job and finish’; and also to a lesser emphasis on process, and a greater emphasis on results and output. As organisations wake up to the advantages that technology does deliver, they and their staff need to be able to maximise and optimise the opportunities that become available. Future technologies are certain to increase the pace of this development, again with great implications for structures and patterns of work. Organisations forms of the future are therefore going to be driven by the opportunities that the information and technology brings about. The ability for organisations and their staff to thrive and be effective, and remain profitable, in workplaces of the future are going to be driven on the one hand by a much greater emphasis on the effectiveness of resource utilisation, and on the other by recognising and acknowledging the context in which individuals work. Organisation effectiveness and performance is therefore going to be dependent on:
personal, professional and occupational choices, in which individuals work where and how best it suits them; mobility and flexibility, alongside access to all information required, whenever and wherever it is required; satisfaction, achieved through a combination of responsibility and accountability for results, together with less emphasis on delivery processes; trust, achieved through the options of choice and organisation and professional cultures that measure performance by outputs.
In turn, organisations are going to look to the following key areas of gain. Clearly, the main aspect is business performance, and this is to be achieved through more satisfied and productive employees, speedier work processes, increased collaboration and knowledge-sharing that comes about as the result of aligning the business to the overall design and ‘structure’ of the workforce. So the environment has to be adequate and suitable for effective work, whatever its actual nature and content. Alongside this, the following are essential:
The ability to attract and retain the best staff; the ability to absorb change and accommodate growth in response to business and organisation development;
reductions in cost, especially when measured in terms of: cost per employee; cost per square metre/organisation; organisation sustainability in terms of lower cost, higher space and resource utilisation, higher productivity, flexible business processes; career and opportunity development, related to collective and individual ways of working rather than organisation ranking order; recognition that everybody’s place in the organisation is vital to sustainable and enduring effectiveness and profitability.
Clearly, not all of this is going to happen overnight. However, it is certain that the opportunities are there to be maximised; and for those organisations and their managers that do take advantage, the rewards in terms of cost effectiveness and organisational sustainability and development are clear for all to see.
Author: Richard Pettinger, University of Central Lancashire (CIPD)
Questions
Section A:
As discussed and described in the case above:
1.    What is the strategic HR role in ‘the organisation of the future’?
Section B:
As discussed and described in the case and your own knowledge:
2.    To what extent is HRM in these and similar circumstances, a part of overall managerial and supervisory professionalism; and to what extent does HR have a distinctive contribution to make?
3.    How would you follow a systematic process to recruit and select personnel?
4.    Suggest appropriate reward and remuneration packages for different work groups.
5.    Suggest different methods of maximising and monitoring performance.
6.    How would you emphasise the contribution of Human Resource Development to the recruitment, retention and performance management processes.
7.    How would you appreciate the importance of maintaining a positive Employee Relations climate?
8.    Show an awareness of HR’s role in managing diversity in such an organisation.

 
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International and Comparative HRM: BHL6002

oursework Two: Case Study Information
Kenworth Hotels
You are the HR Manager of ?Phoenix Hotels?, a UK based chain of boutique hotels with a head office based in Bath. The CEO, Michael Kenworth, started the business 20 years ago by buying a large run-down guesthouse in his home town and has since developed the company into a chain of seven hotels in the UK. Kenworth Hotels are considered to be up-market accommodation, each property having a small spa and restaurant with a common a la carte menu offered at a reasonable price. The hotels are typically situated in rural locations and tend to attract guests who are primarily leisure travelers seeking a relaxed intimate atmosphere and quality service. The hotel chain prides itself on offering a quality product and excellent customer service.
Michael Kenworth is the head of the organization and there are three further family members on the board of directors. Although the organization has grown over the years the culture is still very much that of a family-run business with Michael Kenworth viewed by staff as a somewhat strict but fair ?father figure?. However, although decisions are made centrally management prides itself on its commitment to employee participation and involvement. Staff at all levels are encouraged to put forward their views and suggestions, and monthly ?team circles? are held in each hotel where groups come together to discuss operational and quality issues. The organization also has a firm commitment to equitable HR policies and as such the same (or similar) practices are adopted in every hotel wherever possible. The organization employs a relatively diverse workforce, and although salaries are no more than average for the sector (for example a hotel manager earns ?45,000 per annum) there is an emphasis on continuing professional development and consequently the organization offers generous training and development opportunities.
Kenworth Hotels have enjoyed a successful and profitable year and have recently acquired a rural hotel in southern Spain which they wish to add to the chain as their first overseas operation, with a view to developing the hotel chain further in the overseas market as a long term strategy. Most of the local staff will be remaining at the hotel but Michael Kenworth and his senior management team wishes to recruit a hotel manager from their UK staff base, in order to ensure familiarity with the organization?s operational procedures and values. The position will be advertised internally to staff who are currently employed in a supervisory or deputy management role and thus the successful candidate will be effectively offered a promotion upon accepting the assignment. He or she will be expected to lead the changeover of the new hotel over a six week period and then sign a twelve month contract as hotel manager. This is a very important position as the success (or not) of the hotel will
have a direct bearing on whether Kenworth Hotels decide to acquire other hotels in Spain or other European countries (and possibly further afield). Upon returning from the assignment the successful candidate will be offered a management position in the UK commensurate with his/her new skills, experience and knowledge base. In terms of reward, the average salary for a hotel manager in Spain is ?30,000 which it is noted is significantly less than the UK salary he/she would enjoy. Michael Kenworth and the senior management team are looking for a consistent approach to rewards (for reasons of equity and to ensure that there is sufficient incentive to work overseas) and also want to see a range of incentives offered over and above base pay as long as such incentives are appropriate to the circumstances of the position.
Finally, the new overseas hotel is in a rural area of southern Spain but within travelling distance of coastal tourist resorts and thus attracts a number of tourists (predominately British and German). There is a lively expat community living in the region and a local school (the private international school is situated ten miles away). The level of English language proficiency amongst the locals is fair but not as advanced as within the coastal resorts. The supervisory teams who are remaining at the hotel speak a good standard of English but the general staff are less proficient. Medical facilities and transport links in the region are very good, and crime is low relative to the more developed towns and resorts in the area.
As HR Manager of Kenworth Hotels you are responsible for devising an appropriate recruitment and selection, training and development, and rewards strategy for the role of Hotel Manager on assignment to the new hotel situated in southern Spain.
————————————————-
BHL6002 2013-14
Coursework Two: Guidance Notes
? The report must be 3,000 words in length.
? The assessment is in report format and should be structured with appropriate headings and sub-headings. The report should include a contents page and if necessary, appendices.
? The weighting between parts (i) (ii) and (iii) is as follows:
o Part (i) – 25%
o Part (ii) – 25%
o Part (iii) – 50%
? Therefore parts (i) and (ii) should be approximately 600 words. Part (iii) should be approximately 1200 words (400 words each for recruitment and selection, training and development, pay and reward). The remaining 600 words should comprise of an introduction of approximately 200 words and summary/conclusion of 400 words.
? Please note that your references and any appendices you chose to include will be marked but are NOT included in the overall word count.
? The report is written in your capacity as HR Manager at Kenworth Hotels, and is written for the attention of the MD, Michael Kenworth and his senior management team.
? Part (i)
? In this section of the report you should outline the issue with regard to globalization and equity, in that international business operations may result in inequitable and unethical practices. This necessitates the requirement for ethical practice and a floor of global labour standards through the objectives and mechanisms of the ILO. You should demonstrate how international firms can assist in these aims through their codes of conduct and CSR strategies.
? Part (ii)
o With regard to MNC strategy and structure, you should demonstrate your understanding of the three main types of strategy (multinational, global or transnational) and how each strategy results in different types of structure and HR practice. You should also demonstrate your understanding of how strategies are determined by the balance between the competing pressures to achieve strategic integration, local responsiveness and global innovation facing MNC?s. This can result in HR practices either converging or diverging, which in turn necessitates an explanation of how the extent of differentiation or convergence is influenced by three levels of analysis: global effects, local/national effects and organisational effects.
? Part (iii)
o In this section of the report you should design a recruitment and selection, training and development, and a pay and reward strategy appropriate for the position of Hotel Manager at the overseas subsidiary of Kenworth Hotels.
o You should identify the significance of using expatriate managers and the importance of adopting a strategic approach to this process.
o You should identify the key skills, knowledge and characteristics required based on an analysis of the person required, the circumstances of the position and the company itself
o You should devise and appropriate and relevant training and development strategy for the position.
o The training and development component of the strategy should include detail on specific courses/programmes on:
 Leadership competencies ? the?hard? and ?soft? skills required for the position
 Cross-cultural awareness training requirements
o You should also devise a pay and reward strategy suitable for the position.
o The pay and reward strategy should include components on:
 Pay ? base and variable/contingent. A rationale should be provided on how the pay should be calculated (i.e. balance sheet or market rate approach) and how total pay is allocated between base pay or variable/contingent pay.
 Allowances – cost of living (COLA), housing, cars, hardship;
 Benefits – pensions, welfare schemes, holidays or respite leave, company car;
 non-financial benefits – career development planning, opportunities for advancement; intrinsic motivators; cross-cultural awareness training.
? The report should be appropriately referenced using Harvard referencing, and a reference list provided at the end of the report. Do not include books in the list unless you have referenced them in the body of the coursework.
————————————————————
International and Comparative HRM BHL6002
2013-14
Coursework Two: Information, Assessment and Marking Criteria
Report (3,000 words)
As HR Manager at Kenworth Hotels, prepare a report to the senior management team to include the following:
Introduction and Terms of Reference 200 words
Part (i) 600 words
? Explain how international companies, alongside other international bodies, have a role to play in achieving greater equity and improved labour standards globally, including the use of codes of conduct. This brief will inform the firm’s approach to CSR (corporate social responsibility) as it begins its process of internationalisation.
Part (ii) 600 words
? Discuss how the need to balance both local and global requirements will impact upon the choice of strategy and structure adopted by Kenworth Hotels as it internationalises, and in turn how this will influence the HR policies and practices adopted in the new subsidiary.
Part (iii) 1200 words
? Devise a strategy for the recruitment and selection, training and development, and pay and reward of the new role of Hotel Manager in the subsidiary hotel. Explain the importance of adopting a strategic approach to this process and how this might be achieved in practice.
Summary/Conclusion 400 words
Submission Details:
? The deadline for submission into the i-zone is Wednesday 30th April 2014.
? Provisional coursework results will be available from Monday 16th June 2014.
Assessment Learning Outcomes (mapped to module descriptor):
? Discuss the conceptual problems of both comparative and international analysis of organisational HR practices and national employment systems
? Critically evaluate the convergence-divergence debate, identifying the main issues and theories relating to globalisation and the internationalisation of the firm.
? Compare and contrast the different strategies and structures of multinational corporations including international management recruitment, training and reward strategies
Key Skills: The key skills addressed through this assessment are communication, numeracy, technology, learning and study, problem solving.
IMPORTANT: Students should refer to the assessment criteria and marking criteria provided below in relation to this assessment.
Assessment Criteria
Students will be marked according to the following assessment criteria:
? The student should demonstrate relevant knowledge and understanding of the requirements for global labour standards and the mechanisms that can be employed to help achieve this, with particular reference to the ILO and MNC’s codes of conduct.
? The student should demonstrate relevant knowledge and understanding of how the competing tensions faced by MNC?s between integration and local responsiveness impact upon HR policies and practices.
? The student should demonstrate the ability to identify the key components of an effective total reward strategy given the specific organizational context outlined in the case study.
? The student should devise an appropriate recruitment and selection strategy, and training and development strategy for the specific international management assignment as outlined in the case study.
? The student should demonstrate the ability to apply their knowledge of key facts and theories to the practical organizational context outlined in the case study.
? The student should demonstrate the ability to carry out relevant research to evidence their report. This should include the correct use of referencing throughout the report.
? The report should be appropriately structured and presented.
Marking Criteria
IMPORTANT: Students must satisfy themselves as to the assessment criteria and academic standards required to achieve certain grades as outlined above. It is the student?s responsibility to seek clarification on any of these matters prior to submitting their coursework.
Students will be awarded their grade based upon the academic standards outlined below:
Grade A 80+
? As 70+ criteria but in addition answer demonstrates an excellent understanding of the question and the complexity of the issues involved relating to parts 1 and 2.
? Evidence of creativity and wide reading beyond core subject matter.
Grade A 70-79
? Comprehensive and accurate account of the issues relating to parts (i) (ii) and (iii).
? Very good analysis and evaluation of:
i. the relationship between MNC strategy and HR policies and practices;
ii. the role of the ILO and MNC’s in achieving greater equity and labour standards globally; and
iii. adopting a strategic approach to recruitment and selection, training and development and pay and reward.
? Very good application of factual knowledge and/or application of theories/models to the practical situation of the case study organization.
? Clear evidence of wide reading and well-referenced.
? No significant omissions or errors.
? Very well written and structured.
Grade B 60-69
? Clear understanding of the question and includes the most pertinent issues relating to parts (i) (ii) and (iii).
? Good analysis and evaluation of:
i. the relationship between MNC strategy and HR policies and practices;
ii. the role of the ILO and MNC’s in achieving greater equity and labour standards globally; and
iii. adopting a strategic approach to recruitment and selection, training and development and pay and reward.
? Good application of factual knowledge and/or application of theories/models to the practical situation of the case study organization.
? Evidence of extra reading beyond lecture material.
? Few significant errors or omissions
? Well written and structured.
Grade C 50-59
? Answer demonstrates understanding of the basic issues with regard to
parts (i) (ii) and (iii).
? Reasonable attempt at analysis and evaluation of:
iv. the relationship between MNC strategy and HR policies and practices;
v. the role of the ILO and MNC’s in achieving greater equity and labour standards globally; and
vi. adopting a strategic approach to recruitment and selection, training and development and pay and reward.
? Basic application of factual knowledge and/or application of theories/models to the practical situation of the case study organization.
? Report aimed primarily at the level of available lecture and seminar material.
? Some significant errors or omissions.
? Material appropriate and logically structured.
Grade D/E 35-49
To obtain a D grade (i.e. a ?pass? mark 40-49):
? (i) The answer will demonstrate an understanding of the basic issues and some evidence that appropriate material has been selected.*see note below
? (ii) The answer may follow a logical structure with the overall framework sensible.*see note below
However, an answer afforded a D/E grade will also demonstrate to varying degrees:
? No evidence of extra reading
? No evidence of evaluation or analysis of the issues
? Significant errors or omissions
? Poor planning
*Note: If the answer does not meet criteria (i) and (ii) to an adequate standard the student will instead be awarded a higher E grade (i.e. 35-39)
Grade E/F 1-34
An answer afforded a lower E (30-34) or F grade will demonstrate to varying degrees:
? Significant errors and omissions present throughout
? Poorly structured and written
? Little or no understanding of the question
? Little or no relevance to the question
? Inadequate material presented

 
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Report Planning

Assignment 1: Report Plan – Stage One 30%
Due Date: Tuesday 1st April. Assignment 1 is to be submitted by 5:30pm Tuesday 1
st April
to the electronic drop box labelled Assignment 1 in Learn Online (Moodle).
Length: Maximum 10 pages (Double line spacing with 12 point Times Roman font)
including all diagrams, tables and references.
Value: 30%
Topic/s: Report Planning: A major international business enterprise. This stage of the
project requires you to select a major international business enterprise and
examine its experience in the light of the concepts and theories introduced in
the early part of this unit (i.e. Chapters 1, 2, 3, 4, 6, 7 and 8) of the text by
Cavusgil et. al. These chapters cover foundation concepts and selected aspects
of the environment of international business studies.
Details: The task is to create a Report Plan as a way of building your research skills by
adopting a systematic approach to the task. This involves library and electronic
database searching, description and evaluation of a range of sources, brief
summaries of material, analysis of the significance of data sources and steps
that will help you clarify and define the main issues relevant to the company
that you select.
This exercise will allow you to use your research sources to develop a viable
plan for research for the Project Report. (The skills learnt here should be
transferable to all other units you study).
You MUST NOT write an essay for this stage of the assignment; brief notes
are appropriate. You need to develop your research skills so that you can
construct a research plan and creates notes that explain how the material in the
listed chapters can be used to understand the experience of and challenges
facing your selected company.
Following these steps should help you complete Assignment One. Listed here
as A-F for your convenience.
A. Identify a major international business enterprise
Use the library data bases to be sure that you will be able to access and
understand the materials you require for the project. You will need to consider
several companies before making a final choice. A crucial consideration in your
choice will be the extent to which the company chosen allows you to explore its
experience using the concepts of this unit.
• Explain why you have chosen this company? Some factors that might
influence your choice are:
• A firm’s role in the global pattern of trade
• Comparative and competitive advantage as they apply to the firm
• Does its activity represent some aspect of New Trade Theory? If so
examine the implications of such theory for its pattern of international
businesses.
• Theories of Foreign Direct Investment and the Eclectic Paradigm
• Does the firm represent an example of the Stages Models of
Internationalisation?
• Its organisational form
• Effects of and implications of culture, legal and economic systems in
the countries in which the firm operates.
• And other concepts or ideas from the relevant chapters of the Cavusgil
et. al. text.
Once you have settled on a company you should list the main issues that are
pertinent to this company and offer examples to illustrate. The emphasis that
you give to international business concepts will be depend upon the relevance
of each to the company that you have chosen. You need use your judgement
here and that judgment needs to be informed by careful reading of the text and
selected journal articles.
B. Search Library Catalogues
Consult a range of catalogues including University of Canberra and the
National Library of Australia (NLA). Data bases such as those for journals and
companies (e.g. Global Mint). These will contain books and articles relevant to your chosen company and the generic international business issues that
confront that company.
C. Use quality items published on the internet:
Find some sources that meet these criteria
• It is authoritative
• The site is clear about its own sources and reliability
• It is up to date or provide material that most likely not been published
in other formats (e.g. refereed journals)
D. Statistics and secondary data used to illustrate your argument.
Look for suitable statistics and data to include in your report. Show the reader a
few examples of the types of evidence you will use in your Report. Cite the
sources and availability of the data, and show how you might compile and
display it. A summary table you have constructed or a diagram that richly
illustrates main points in your research would be ideal.
E. Progress so far – time to pause and reflect.
Reflect and carefully evaluate your progress. Have you covered all the points
adequately and do are you beginning to form a thesis or main line of argument
for your Project Report? Check that you have used the theory of the early part
of the unit to examine key issues confronting your company.
F. Plan for the Project Report
Now as the final step for the this Assignment One construct a plan with section
headings, sub-headings, bullet points or phrases and short paragraphs that
reflect your development of the report and your line of argument up to this
point. It needs to be more than a list of points; the reader should be able to
discern clearly your line of argument from your plan.
An assessment evaluation sheet will be provided on the Moodle site. Read it for
guidance on the presentation of your work. Check you have covered all the
points in this sheet before you hand in the assignment.
Take care to use correct citation methods: use Harvard Author/Date (Check the
UC library site for full information on these methods).

 
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Report Planning

Assignment 1: Report Plan – Stage One 30%
Due Date: Tuesday 1st April. Assignment 1 is to be submitted by 5:30pm Tuesday 1
st April
to the electronic drop box labelled Assignment 1 in Learn Online (Moodle).
Length: Maximum 10 pages (Double line spacing with 12 point Times Roman font)
including all diagrams, tables and references.
Value: 30%
Topic/s: Report Planning: A major international business enterprise. This stage of the
project requires you to select a major international business enterprise and
examine its experience in the light of the concepts and theories introduced in
the early part of this unit (i.e. Chapters 1, 2, 3, 4, 6, 7 and 8) of the text by
Cavusgil et. al. These chapters cover foundation concepts and selected aspects
of the environment of international business studies.
Details: The task is to create a Report Plan as a way of building your research skills by
adopting a systematic approach to the task. This involves library and electronic
database searching, description and evaluation of a range of sources, brief
summaries of material, analysis of the significance of data sources and steps
that will help you clarify and define the main issues relevant to the company
that you select.
This exercise will allow you to use your research sources to develop a viable
plan for research for the Project Report. (The skills learnt here should be
transferable to all other units you study).
You MUST NOT write an essay for this stage of the assignment; brief notes
are appropriate. You need to develop your research skills so that you can
construct a research plan and creates notes that explain how the material in the
listed chapters can be used to understand the experience of and challenges
facing your selected company.
Following these steps should help you complete Assignment One. Listed here
as A-F for your convenience.
A. Identify a major international business enterprise
Use the library data bases to be sure that you will be able to access and
understand the materials you require for the project. You will need to consider
several companies before making a final choice. A crucial consideration in your
choice will be the extent to which the company chosen allows you to explore its
experience using the concepts of this unit.
• Explain why you have chosen this company? Some factors that might
influence your choice are:
• A firm’s role in the global pattern of trade
• Comparative and competitive advantage as they apply to the firm
• Does its activity represent some aspect of New Trade Theory? If so
examine the implications of such theory for its pattern of international
businesses.
• Theories of Foreign Direct Investment and the Eclectic Paradigm
• Does the firm represent an example of the Stages Models of
Internationalisation?
• Its organisational form
• Effects of and implications of culture, legal and economic systems in
the countries in which the firm operates.
• And other concepts or ideas from the relevant chapters of the Cavusgil
et. al. text.
Once you have settled on a company you should list the main issues that are
pertinent to this company and offer examples to illustrate. The emphasis that
you give to international business concepts will be depend upon the relevance
of each to the company that you have chosen. You need use your judgement
here and that judgment needs to be informed by careful reading of the text and
selected journal articles.
B. Search Library Catalogues
Consult a range of catalogues including University of Canberra and the
National Library of Australia (NLA). Data bases such as those for journals and
companies (e.g. Global Mint). These will contain books and articles relevant to your chosen company and the generic international business issues that
confront that company.
C. Use quality items published on the internet:
Find some sources that meet these criteria
• It is authoritative
• The site is clear about its own sources and reliability
• It is up to date or provide material that most likely not been published
in other formats (e.g. refereed journals)
D. Statistics and secondary data used to illustrate your argument.
Look for suitable statistics and data to include in your report. Show the reader a
few examples of the types of evidence you will use in your Report. Cite the
sources and availability of the data, and show how you might compile and
display it. A summary table you have constructed or a diagram that richly
illustrates main points in your research would be ideal.
E. Progress so far – time to pause and reflect.
Reflect and carefully evaluate your progress. Have you covered all the points
adequately and do are you beginning to form a thesis or main line of argument
for your Project Report? Check that you have used the theory of the early part
of the unit to examine key issues confronting your company.
F. Plan for the Project Report
Now as the final step for the this Assignment One construct a plan with section
headings, sub-headings, bullet points or phrases and short paragraphs that
reflect your development of the report and your line of argument up to this
point. It needs to be more than a list of points; the reader should be able to
discern clearly your line of argument from your plan.
An assessment evaluation sheet will be provided on the Moodle site. Read it for
guidance on the presentation of your work. Check you have covered all the
points in this sheet before you hand in the assignment.
Take care to use correct citation methods: use Harvard Author/Date (Check the
UC library site for full information on these methods).
Assignment 1 Marking Rubric
Criteria    Weight
The extent to which the chosen company allows you to explore content/relevant theories covered in the first half of the course. A small discussion (a few sentences) for each point. At least 8 points are expected.    /20
Relevant Books, Journal articles and reputable business magazines at least 3 of each, Referenced properly using Harvard style referencing and a small discussion under each as to their relevance.    /20
At least 3 internet sites Referenced properly with a small discussion under each as to its credibility.     /10
at least 2 sources of reliable data with a small discussion under each of the reliability of the data and its relevance     /10
A clear succinct insightful thesis.      /10
A logical report structure, headings and subheadings, covering key topics with word allocations for each. The degree to which the plan addresses the thesis.       /30


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