Business Environment

Task 1
Select one local charity and one national large business (large PLC or Ltd.) and prepare a report addressing the following:
(a) Identify and describe the purpose and ownership before linking these to the size and scale of each organisation. Compare and contrast these two businesses.
(b) Describe the different stakeholders who influence the purpose of the two businesses and the extent to which an organisation meets the objectives of different stakeholders.
(c) Explain the responsibilities of both organisations and strategies employed to meet them.
Hints:
Categories of organisation: legal structure; type e.g. private company, public company, government, voluntary organisation, co-operative, charitable; sector (primary, secondary tertiary)
Purposes: mission; vision; aims; objectives; goals; values; profits; market share; growth; return on capital employed (ROCE); sales; service level; customer satisfaction; corporate responsibility; ethical issues
Stakeholders: owners; customers; suppliers; employees; debtors; creditors; financial
institutions (banks, mortgage lenders, credit factors); environmental groups; government agencies (central government, local authorities); trade unions
Responsibilities of organisations: stakeholder interests; conflict of expectations; power influence matrix; satisfying stakeholder objectives; legal responsibilities e.g. consumer legislation, employee legislation,
equal opportunities and anti-discriminatory legislation, environmental legislation, health and safety legislation; ethical issues e.g. environment, fair trade, global warming, charter compliance e.g. Banking Code
Task 2
The dominant aspects of an organisation’s environment are assumed to exist in and around the industry, or industries, in which a firm competes. Thus, for strategic decision-making there is no such thing as ‘the’
environment-if the work ‘environment’ is taken to mean a single, holistic entity. Instead, organisations may confront multiple environments, each with its own characteristics and pivotal competitive issues.
Environmental variables exert significant influences on corporate performance. According to Grant (1997) these environmental variables are critical determinants of threats and opportunities a company will face
in the future. The complexity of the environment is heightened by the fact that change is a regular feature of these environmental variables and they are also in constant interaction. The demand on management,
therefore, is to establish a framework for understanding this complex web of interaction and changes in order to survive (Wendy, 1997).
Therefore, managers’ task of influencing the rate and direction of change within their organisation becomes an uphill task if the enterprise is ignorant of the events and trends outside the organisations. The fact is
that managers’ perception and scanning of business environment are crucial for the formulation and attainment of corporate goals and objectives.
According to Grant (1997) a firm’s environment can be regarded as all external influences that impinge upon the firms’ decision and performance. Extant literature’s view of business environment is not
significantly different, for example, Ducan (1972) defined business environment as all factors outside an organisation that are taken into considerations by the organisation in its decision making. Business
environment is usually classified by source or proximity. Bourgeoise (1980) segregated the environment to general (macro) and task (micro) environment: both have implications for the organisation, especially
in strategy formulation and adaptation and consequent performance.
Select one national large organiSation (large PLC or Ltd.) and prepare a report addressing the following:
(a) Explain how economic systems attempt to allocate resources effectively.
(b) Assess the impact of fiscal and monetary policy on business organisations and their activities
(c) Evaluate the impact of competition policy and other regulatory mechanisms on the activities of a selected organisation
(d) Explain how market structures determine the pricing and output decisions of businesses
(e) Illustrate the way in which market forces shape organisational responses using a range of examples
(f) Judge how business and cultural environments shape the behaviour of a selected organisation
Hints:
Economic systems: the allocation of scarce resources; effective use of resources; type of economic system e.g. command, free enterprise, mixed, transitional
The UK economy: size (gross domestic product, gross national product); structure; population; labour force; growth; inflation; balance of payments; balance of trade; exchange rates; trading partners; public
finances (revenues, expenditure); taxation; government borrowing; business behaviour e.g. investment, objectives, risk awareness; cost of capital; consumer behaviour; propensity to save; propensity to spend;
tastes and preferences
Government policy: economic goals; fiscal policy: control of aggregate demand; central and local government spending; Public Sector Net Borrowing (PSNB) and Public Sector Net Cash Requirement
(PSNCR); euro convergence criteria, monetary policy; interest rates; quantitative easing; private finance initiative (PFI); competition policy (up-to-date legislation including Competition Act 1998, Enterprise
Act 2002); Competition Commission, Office of Fair Trading; Directorate General for Competition); European Commission); sector regulators e.g. Ofgem, Ofwat, Civil Aviation Authority; Companies Acts;
regional policy; industrial policy; enterprise strategy; training and skills policy
Task 3
According to the article written by Gavin Thomson and published by the Commons library Standard on 18 September 2013, EU membership influences the UK economy in a number of ways. The most
important effects arise through the Single Market, the programme of economic integration through which the EU’s ‘four freedoms’ are guaranteed.
But the economic impact of the EU is felt in other areas of its policy, too. The EU has exclusive competence to negotiate trade and investment agreements with countries outside the Union; and it is a customs
union with a common external tariff on imported goods. Membership thus profoundly affects the UK’s trade relations with non-EU members.
There are also fiscal consequences to membership as a result of the UK’s contributions to the EU budget. Consumer prices are affected through the Common Agricultural Policy and common external tariffs
levied on imports. And the fact of EU membership may also influence decisions made by foreigners about whether to invest in the UK.
Prepare a report addressing the following:
(a) Discuss the significance of international trade to UK business organisations.
(b) Analyse the impact of global factors on UK business organisations
(c) Evaluate the impact of policies of the European Union on UK business organisations
Hints:
Market types: perfect competition, monopoly, monopolistic competition, oligopoly, duopoly; competitive advantage, strategies adopted by firms; regulation of competition
Market forces and organisational responses: supply and demand, elasticity of demand; elasticity of supply; customer perceptions and actions, pricing decisions; cost and output decisions; economies of scale,
the short run; the long run, multi-national and transnational corporations; joint ventures, outsourcing; core markets; labour market trends; employee skills, technology; innovation; research and development;
core competencies; business environment (political, economic, social, technical, legal, environmental); cultural environment
Global factors: international trade and the UK economy; market opportunities; global growth; protectionism; World Trade Organisation (WTO); emerging markets (BRIC economies – Brazil, Russia, India,
China); EU membership; EU business regulations and their incorporation in to UK law; EU policies e.g. agriculture (CAP), business, competition, growth, employment, education, economics and finance,
employment, environment, science and technology, regional); labour movement; workforce skills; exchange rates; trading blocs (e.g. monetary unions, common markets; customs unions, free trade areas);
labour costs; trade duties; levies; tariffs; customs dues; taxation regimes; international competitiveness; international business environment (political, economic, social, technical, legal, environmental); investment
incentives; cost of capital; commodity prices; intellectual property; climate change e.g. Kyoto Protocol, Rio Earth Summit; third world poverty; the group of 20 (G-20); global financial stability


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cultural diversity

cultural diversity
1. Is cultural diversity relevant for transforming organisations into innovative places? Discuss in relation to culture and identity. Support argument with references.
2. ?In times of crisis, such as the one currently experienced in Europe, new ideas of how to manage and organise are required for the creation of new businesses, jobs and the protection of individuals? well-being?. In line with this statement, how can individual/collective creativity influence the creation of new organisation and management practices? Discuss in relation to (social/organisational) creativity using references to support your answer.
3. ?Social media and social networks have changed the way we communicate and work in organisations?. Do you agree with this statement? Discuss in relation to theories of change/ narratives/stories of organisation. Support discussion with references.

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ORGANIZATION THEORY

This 2,800 word assignment consists of two parts. Part A focuses on your understanding of organisational perspectives and requires you to demonstrate an understanding of theoretical issues. Part B requires you to apply these perspectives to understand a particular multinational organisation; the application of theory, using it as a tool, to make sense of a real-world situation.
You may choose to write the assignment as two distinct essays with their own introductions, bodies and conclusions or you may choose to write it as a single integrated essay. Regardless of your decision, you must be able to demonstrate that you have covered the requirements of both parts A and B.

 
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How Google Sold Its Engineers on Manage

How Google Sold Its Engineers on Manage

How Google Sold Its Engineers on Manage
This assignment represents 60% of your final grade.
Knowledge and Understanding Outcomes
K1. Understand a range of social science theories that apply to individuals, groups and organisations themselves.
K2.  Understand the nature of leadership and  management
K3. Understand the main features of organisational structure and design
K4. Understand different facets of organisational communication and barriers to effective  communication
K5. Understand strategies for achieving organisational change and overcoming resistance to change
Ability Outcomes
A2. Apply appropriate theories to improve levels of performance in organisations or
resolveproblems associated with performance issues.
A3. Design a programme of change for a chosen organisation and produce a plan for overcoming resistance to change to include an assessment of the culture of the organisation and consideration of the structure.
Task: 1,500 word essay
Use the case studyJones Homes (JH) and your knowledge of Organisational Behaviour theory to analyse and evaluate the problems and recommend solutions, at JH
1. Beth and Sandeep have different opinions about the best way to promote the
‘Kings Court’ development. Analyse why a telephone call between Beth and Sandeep was not likely to resolve these differences.
2. Recommend to Beth how she could use the proposed meeting to persuade Sandeep to adopt her ideas for promoting the King’s Court development. Use the case study to justify your answer.
3.  Use your analysis and evaluation of the situation to produce a change management programme for Mohammed.
JONES HOMES
One of Jones Homes (JH) recent developments is ‘Kings Court’. The development offers spacious housing that is suitable for ‘young professionals’. Sandeep Gupta has recently joined Jones Homes and has taken over as the JH manager for promoting West Yorkshire developments. From his experience, he knows that this type of accommodationis  best sold to ‘buy-to-let’ investors. These investors buy the accommodation and then rent them out to individuals. Buy-to-let investors are interested in the location and size of properties and are not persuaded by ‘glossy’ brochures.
Beth Hardcastle received a telephone call from Sandeep, in which he complained about a recent ‘photo shoot’. Beth had employed a business to take photographs, with professional models, to use in the promotional brochure. Sandeep complained that the photographs were ‘trendy’ and would look better in a glossy magazine. He said that they were not suitable for a brochure aimed at buy-to-let investors.
Beth explained to Sandeep that, at the initial meeting, the previous JH manager had stated that there was growing demand from first-time buyers in West Yorkshire and that it would be better to target first-time buyers than buy-to-let investors. Beth told Sandeep that first-time buyers were persuaded by glossy brochures and that trendy photographs were appropriate.
During the telephone call, as Sandeep was still very unhappy about using thephotographs, Beth emailed Sandeep some examples of alternative advertising materials.
These materials had been used successfully for a similar development in the North West. In this development, a ‘facebook’ advertising campaign had been used in place of a traditional website page. The campaign also made use of a ‘twitter’ account and alternative media for printed advertising, eg poster advertising at a nearby railway station.
Sandeep replied that Beth had ‘lost the plot’ and that he would talk to Mohammed Akhtar, the Senior JH manager.
Beth has to persuade Sandeep that new forms of promotion are required. She has arranged a meeting with Sandeep in seven days’ time at the Kings Court site. She will use one of the site buildings to hold the meeting. The room has audio-visual equipment and she can invite other people to help to persuade Sandeep. She definitely knows that a standard PowerPoint presentation will not, by itself, convince Sandeep.
Meanwhile Sandeep is feeling uncomfortable – he is not used to having his decisions challenged.  He asks Mohammed Akhtarto attend the meeting.
Guide to Assessment:
1,500 words
You must demonstrate an understanding of the following topics:
?    Individuals within organisations
?    Groups and Teams
?    Leadership, management and the nature of management
?    Communication
?    Organisational Change
To show this clearly you must APPLY and fully reference Organisational Behaviour models and theories, to the case study. Your answers must be in your own wording.  Do not simply select details from the case study and comment on them, use text books, journals and lecture notes, to support your findings. To gain additional marks you should be able to analyse communications and the change management process.  To achieve the highest grades you must also justify the suggested approaches for both Beth and Mohammed.


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