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Evaluate methods used to recognise and resolve conflict within multi-agency work

Q4.1 Evaluate changes in own role when taking responsibility for a multi-agency team around a child or young person

Be able to participate in the work of a multi-agency team built around a child or young person

Changes in own role when taking responsibility for a multi-agency team around a child or young person: e.g. level of authority and responsibility; communication; coordination; reporting and record keeping

The child or young person is supported to understand the purpose, processes and progress of the team: e.g. clear and appropriate communication; advocacy; interpreter; trust building; clarity

Agreed monitoring processes: e.g. division of tasks; responsibility; sharing of information, e.g. co-located teams; Multi-Agency Safeguarding Hubs (MASH); Front Door; Access; Triage; Joint Action Teams

 

Q5.1Analyse factors that support effective collaboration and partnership with other agencies

Q5.2 Evaluate methods used to recognise and resolve conflict within multi-agency work

 

Be able to continuously improve multi-agency work

Factors that support effective collaboration and partnership with other agencies: e.g. communication; cooperation; shared objectives; common goals

Methods used to recognise and resolve conflict within multi-agency work: e.g. recognition of issue; find the root of the issue; clarification; escalation; referral to external bodies; lessons learnt

Practice that excludes the child or young person as the focus of multi-agency work: e.g. process driven; generalisations; not seeing the child or young person’s perspective; ignoring child or young person’s wishes and feelings

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