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Global Manager A Briefing Report on living and working in Kobe

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Scenario – 2000 Words
 
Important: The scenario below will lead to 2 separate, though related assignments:
 

  1. PART A – A Briefing Report on living and working in Kobe / Japan
  2. PART B – A Training Programme for the manager assigned to the project

 
You work for an international consulting company (Stalwart Associates), which provides bespoke training to a range of companies involved in international business.  Your company specialises in cross-cultural training and has gained a reputation amongst peers and clients for developing and delivering high-quality training programmes.
 
Your company recently won a contract to prepare a manager from a new client company for a long-term overseas assignment.  The new client is a UK-based maritime engineering company, called “Seagate Marine Construction” (referred to hereafter as “SMC”).  Employing 120 people, and often working with local contractors, SMC design and build underwater gates and locks for marinas and harbours.  They are also involved in the design and construction of hydro-electric schemes.
 
Recently, SMC won a prestigious design and construction contract with the port of Kobe, in Japan.  The assignment to manage this project will begin on Mon 5th Sept 2020, and SMC have identified a manager, Mary Isaac, whom they wish to appoint to the role of Senior Project Manager.  The project is scheduled to last for two years and would see the manager working with a small team of SMC engineers and a larger team of Japanese construction workers.  The role will also involve liaising with a range of stakeholders from the wider Kobe community.
 
Mary put herself forward for the role and is in her mid-forties.  She joined the company six years ago and has performed exceptionally well, earning two promotions in that period.  She is married, to Obi, and has two children, Cynthia (16) and Jude (10).  Since having children, she has worked only in the UK.  However, as an Engineering student, Mary spent a year as an intern in a Swedish engineering company, and, after graduating, she spent two years in Dubai, working for a construction company.  Before joining SMC, she had worked on several short-term overseas projects – all in Europe – the longest being 6 weeks. Mary has never previously visited or worked in Asia.
 
Despite this being her first long-term foreign assignment, SMC believe Mary has the credentials to be a highly successful Project Manager in Kobe.  They now want you to help prepare her – and perhaps her family too – for her Kobe adventure…
 
 
Overview of Task Part A
 
Prepare a ‘Briefing Document’ to be given to Mary as a guide to living and working in Kobe, Japan, which she (and her family) can read in preparation for the Training Programme.
 
It is up to you to decide on the precise contents of this document, asking yourself what information would be useful to someone in her position, and taking into account the supporting material provided.
 
What would Mary (and her family, perhaps?) need to know about Japan and about Kobe to help prepare her for this posting?
 
Regarding the formatting and presentation of your Briefing Document, you are encouraged to be creative.
 
NOTE:
 
Contents (80%): Your Briefing Document should be ‘fit for purpose’ and as authentic as possible, providing Mary and her family with coherent and relevant information about living and working in Japan generally and Kobe specifically.
 
It should evidence a critical appreciation, drawing on appropriate theory and practice, of what a person in her situation would need to know, in order to be able to operate effectively in the specified destination.
 
It may help if you put yourself in Mary’s shoes and think of what you (and perhaps your family) would definitely need to know to settle in well, both in your personal and professional life.
 
Professional Impact (20%): The document should be designed and presented professionally and in a ‘reader-friendly’ manner.  The document should be free of careless errors/typos.  The document should be accompanied by a Harvard Reference List.
 
Focusing with a view to achieve:
 

1.    analyse the impact of national, institutional and cultural differences on management in a global context;
2.    evidence a critical understanding of, and adapt as appropriate, policies, practices and processes that relate to transnational management;
3.    evaluate, and propose solutions to militate against, the challenges and complexities associated with working and managing internationally;
4      demonstrate creativity and initiative, as well as the ability to work with incomplete information and to state assumptions, in response to complex and occasionally ambiguous scenarios and briefs

 
 
Content Indicative
 

  • Introduction
  • Kobe – Key Information
  • Japan – Logistics and Practical Information
  • Japan – Business and Management Culture
  • Any others you may think of
  • Recommendations (implicit / explicit; interim / final)

 

 
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