I need help about Voice of the Customer of new product development discussion.My prof. need me to

response to two classmates. I already attached file. ATTACHMENT PREVIEW Download attachmentVOCSurvehanedVoice of the customer is a process used to capture the requirements of the customers to improve the quality of tproduct/ service can be improved and converted into best. This process is also very eFcient in monitoring and mtherefore the product/ service can be changed in such a way that customers satisfaction can be achieved. It helpcan be done through one on one interview, group discussion, survey or questionnaires which the customers willto identify the quality attributes which are then incorporated in the process of improvement of the product.Reference: https://www.isixsigma.com/dictionary/voice-of-the-customer-voc/In my previous work experience with an airline as a ±ight attendant, it was a routine task of the ±ight attendants²ll the form based on their ±ight experience and before the completion of the ±ight we would collect it back fromwho would further analyze the data generated. Based on these feedback the airline use to upgrade the service pcustomers in future. This would also help them to solve any serious issues by providing a personal attention to thcustomer would feel appreciated and important, which would help to build a strong loyalty bond. VOC would helptheir services updated at all times.RespondvoiceofguestKantaka uniVoice of the guest is a very helpful tool not only for new product development but also for the sertest”. When soft drink companies want to differentiate themselves by making product changes, bproduct life cycle. In conducting these tests, consumers are offered several versions of the produthey think is good or bad about the soft drinks they’ve tasted, how it makes them feel, or even wis for each iteration to produce a product that appeals to a broader range of customers and withiteration. Voice Of Custover works to improve quality and eliminate delivery risk.Respond

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