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Identifying a need for change

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Reflect upon the concepts, ideas, and thoughts on the value and importance of identifying issues that affect quality and management within a governmental agency. Then, identify a government agency that needs an improvement in the service it provides. In a letter to the agency’s leader assess the reasons for the deficiencies and explain the reasons changes are needed.

Your letter should include the following:

Identify the service and the opportunities the agency provides.
Examine the issues and deficiencies impacting the service. Determine the most prominent challenges.
Recommend steps to address the deficiencies.
Support your letter with a minimum of three scholarly resources. In addition to these specified resources, other appropriate scholarly resources, including older articles, may be included.

Sample Solution

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