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Innovative Telecom Solutions to Empower Kenyans

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Description

Read Case 14 Safaricom: Innovative Telecom Solutions to Empower Kenyans starting on page C-179 and analyze the case by addressing the questions below: Describe the general environment that Safaricom faces. What are the segments in the general environment that relate to Safaricom’s situation? What are the opportunities and threats derived from the factors from the general environment? Describe the competitor environment and identify the competitors. Has Safaricom done enough to outperform its competitors? Evaluate Safaricom’s CEO, Robert Collymore’s strategic leadership. Has he been able to fulfill his responsibilities and continue to grow Safaricom as a company? Describe Safaricom’s next move in terms of growth and expansion. Based on your analysis, what additional recommendations would you make to help Safaricom achieve its goals?

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