Introduction management

Short response questions Topic Background: The following statement is centered around environment and diversity. Its purpose is to prepare you as the student to respond appropriately to the five (5) questions at the end of the assessment task. Coping with internal and external environmental shifts constantly challenge and affect companies and their operations; therefore the development of strategic and dynamic capabilities are extremely important in order to maintain the competitive advantage and compete on the global stage. (Reference: adapted from Chapter 2: Environment and Diversity, IN Schermerhorn J, Davidson P, Poole D, Simon A, Woods P &Chau SL 2011, Management Foundations and Applications, John Wiley & Sons, Australia). Assessment task: 1. Required reading: Chapter 2: Environment and Diversity, IN Schermerhorn J, Davidson P, Poole D, Simon A, Woods P and Chau SL 2011, Management Foundations and Applications, John Wiley & Sons, Australia, pp.32-57. 2. Students are to answer five (5) questions which appear below 3. Each answer must be at least 500 words in an essay format. Each question is to be answered on a separate page. 4. A minimum of two (3) references for each response. 5. Each answer must include one reference (1) sourced from the required reading (i.e. Chapter two), the other reference/s must be sourced from scholarly journal articles using any of the following library databases: a. Emerald b. Business Source Complete c. Expanded Academic ASAP 6. Students are advised to consult the MGMT11109 LibGuide for further guidance on completing this assessment. Assessment task questions: 1. Outline the major elements of an organisation’s general environment? Which of these elements do you think is the most challenging for businesses today? (5%) 2. Explain the difference between customer-driven organisations and quality-driven organisations (5%) 3. Provide a suitable definition for a œmulticultural organisation and explain why an inclusive environment is in an organisations best interest? (5%) 4. What is meant by the ˜glass ceiling’? Discuss the implications for members of minority groups? (5%) 5. Explain the ways in which a diverse workplace contributes to the organisational culture? (5% Students must have a minimum of two (3) references for each answer. Students must use correct CQUniversity Harvard referencing

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