Learning Activity #1  Production Identify a multinational firm from theFortune 500 List.

• Discuss where the firm’s products are produced, whether the company produces in a single country or several key locations? 
• Have they changed their production strategy to move manufacturing from the US to another country, or back to the US after years of outsourcing? 
• What factors would a firm consider when deciding to move manufacturing abroad? 
• How has technology enabled outsourcing?

Learning Activity #2  Quality Control

Explain why quality control is important for a service business such as Sprint Nextel? Discuss the benefits of quality control for a service business and the methods a company might use for controlling quality?