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ISFM-300 Case Study, Stage 3:IT RequirementsBefore you begin this assignment, be sure you:1.Have completed all previously assigned readings, particularly those assigned in Weeks 3 and4 of the class.2.Re-read the “Kelly’s Salon Case Study” and the Stage 1 & 2 assignments, and review the“Walmart Example.”3.Review Instructor feedback from previous assignment submissions.Overview of IT Requirements for a System to Improve the Process at Kelly’s SalonFor your Case Study Stage 1 assignment, you performed a Five Forces Analysis and justi±ed Kelly’schosenstrategy for competitive advantageand thebusiness processthat she would like toimprove through the application of technology.For your Stage 2 assignment, you identi±ed theinputs, processing,andoutputsof Kelly’sselectedbusinessprocess.Those inputs, processing, and outputs form the functional (business)requirements for an IT system to improve the process.In Stage 3, you will de±ne theIT requirementsby evaluating their applicability and importance ina new system to be implemented to improve the identi±ed business process for Kelly’s Salon.Therequirements that are identi±ed as relevantto the business process will form the IT (technical)requirements for a system.In evaluating and selecting an IT system, both the functional (business)requirements and the IT requirements need to be considered.The areas that need to be consideredin developing the IT requirements are listed below in the Table of IT Requirements.Depending onthe speci±c process being improved and the data it uses, the areas listed will vary in both relevanceand importance.For example, in a system to handle applications for Social Security, security andprivacy are extremely important; but for a system to list what movies are being shown, privacy isnot applicable at all. Your analysis must relate to the process Kelly seeks to improve.When both the functional (business) and technical (IT) requirements are identi±ed, the systemrequirements are complete enough that you can then begin looking for a speci±c solution to meetthe needs of Kelly’s Salon.Researching and ±nding an appropriate system to improve the processat Kelly’s Salon will be done in Stage 4.Analysis of IT Requirements:IT Requirement:The areas to be considered are listed in the table.Be sure to researcheach term to ensure understanding as to whether and how it would apply to the Kelly’sSalon process being improved and the data it uses.A table of sources of the de±nitions of7/8/2016 – Rev 11Purpose of this AssignmentThis assignment gives you the opportunity to apply your knowledge of the courseconcepts to develop IT requirements for a technology solution. This assignmentspeci±cally addresses the following course outcomes to enable you to:analyze internal and external business processes to identify informationsystems requirements
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the requirements is provided below to assist you.Be sure you use a defnition that appliesto IT and this assignment, and not a generic defnition oF the term.Rankings:High/Medium/Low Importance or Relevance or Not Applicable (N/A):You will rank each requirement as to how important or relevant it is to the process beingimproved and the data it uses.Each will be ranked as High, Medium or Low, or NotApplicable to the process and its data.Explanation of Ranking:Using the defnition oF the term you researched and theranking you selected, provide an explanation and tell how this requirement applies to theKelly’s Salon process and the data it uses, or why it does not apply.All requirements mustbe ranked and a thorough explanation that demonstrates understanding oF the topic mustbe provided.Please note that even N/A items require an explanation.A minimum oF threegood sentencesshould be used For each explanation.The responses that you enter into the table For each requirement must be aligned to the specifcbusiness process to be improved and the data it uses, and must be appropriate to the Kelly’sSalon business.Be sure toconsider the type of data(inputs and outputs – From Stage 2) thatthe system will handle as you determine the applicability and importance oF each consideration.IF a requirement is not relevant to the process, mark it “N/A.”Remember to provide a thoroughexplanation For every item under consideration, including those marked N/A.Do not try to create a reason iF there is none, but careFully analyze each requirement anddetermine whether it applies and how.Explanations must provide enough inFormation to conveythe reasoning behind the ranking and to demonstrate that you understand the requirement.DONOTcopy defnitions into the table; use your own words to explain the terms.Example:IF the process to be improved is the method For customers to use to payFor their haircuts or salon visits, then For the requirement oF Usability, the Followingmight be entered.Note the thorough explanation oF the ranking that demonstratesan understanding oF usability.RequirementHigh/Medium/LowImportanceor Relevanceor NotApplicable(N/A)Explanation for RankingUsabilityHighSince the customers will use a system to maketheir payments, it must be easy to understandand easy to use. It would be inappropriate torequire any training For customers. IF it is toocomplicated, customers will not use it. Inaddition, Front desk sta± should be able to easilylearn the system without extensive training.That is an entry level job with Frequentturnover.so having a system that is intuitive andeasy to navigate is critical.7/8/2016- Rev 1IS²M-300 Case Study, Stage 3 IT Requirements2 |P a g e
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