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Managing Diversity and Inclusions

Organisational behavior – case refelection paper.
Supporting readings are attached; please reference from few of them.
https://www.psychologytoday.com/us/blog/fulfillment-any-age/201012/in-groups-out-groups-and-the-psychology-crowds
https://www.forbes.com/sites/forbescoachescouncil/2017/08/29/want-diversity-15-recruiting-tactics-to-attract-a-wider-range-of-candidates/#3eb817a62144
Questions to guide your preparation for the case discussion:

What is the value of diversity to business in general? To tech companies in specific?
Why isn’t there more diversity among engineers at tech companies?
In your view, should companies set targets for levels of diversity? Why/why not?
Put yourself in Rachel’s shoes as of the end of the case. What strategies should she propose in order to increase the diversity of the workforce? Why?
Suppose Yelp were to implement some of these strategies. What approaches and criteria should they use to determine which approaches were most effective? What would be the expected outcome? Any potential downsides?

Sample Solution

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