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MGT397: Consumer psychology

Module Code: MGT397 Coursework Code: 1
Module Title: Consumer psychology
Date Available: April 2020
Submission details: 
Deadline: Monday 8th June 2020, 12pm (noon)

Electronic submission only through BLACKBOARD/MOLE
Students should note that the time of submission is taken from once the document has been successfully uploaded and confirmed – this may take more than five minutes during busy periods. Late penalties will be applied to any work submitted from 12.01pm on 8th June 2020 onwards. Details of how to calculate a late penalty can be found in the UG Handbook. It is the student’s responsibility to ensure the document/file has uploaded successfully.
When submitting students must:

  1. Include a completed cover sheet (available from BLACKBOARD/MOLE)
  2. Use ‘Student Number, MGTXXX-1’ (e.g. 150011001-1 MGT397) as the document’s file name and also as the Assignment Title in Turnitin.
Contribution to Final Mark for Module:
100%
Maximum Word Length: 2000 words excluding title page, contents page, references section, bibliography.
This word limit includes the content of any tables, diagrams etc. but excludes the reference list. No appendices are allowed. If you exceed the word length you will be penalised.  For details see the Management School Handbooks
Requirements:
This assessment requires you to reflect on your own recent purchases and to analyse your behaviour using consumer psychology models, theories and techniques etc. learnt during the course of the module. To begin, choose two recent purchases (in the last year), one from each of the two categories below:
1. A product or service that you bought for yourself.
2. A product or service that you bought for somebody else.
For each of these purchases you must reflect on why and how you made the purchase using the theories, models and areas we have covered in the module. For each purchase highlight and apply, models/theories/areas that explain your purchase the best. Make sure you choose different theories/models for each of the purchases. Through the application of models/theories etc. you will be able to dissect and scrutinize various aspects of your decision making processes and should be able to comment on various aspects such as conscious or unconscious influences, planned or impulsive/ irrational aspects, emotional or cognitive components and ethical or unethical elements etc. You are not required to conclude on whether your decisions or purchases were correct or incorrect.
Theories/models which were discussed in the lectures do not need explanations or descriptions in your assignment. The focus is on application on these in your reflection. You must use at least one theory/model covered in the lectures in your assignment. You can also include other theories/models and examples of consumer research from your additional reading from journal articles. If you use a theory/model, which has not been covered in the lectures, you will need to explain this briefly in the assignment. However, be aware that lengthy descriptions or inclusion of too many new theories or results of too many studies of consumer research will use your word count quickly. You can also draw on non-academic literature such as industry examples and case studies.
A word count breakdown is suggested below along with the general structure of the assignment. However, this breakdown of words and structure is simply a guide; you may choose to present your assessment in a different format if you feel this is appropriate. For each assignment section use both numbers and a heading/subheading and signpost that you have covered both types of purchases and which theories you are using to explain each one.
1. Introduction: approx. 100 words 2. Background for the product/service you bought for yourself (when did you buy it, what specifically did you buy, where were you when you made the purchase, where you alone etc.): approx. 150 words 3. Reflection of the decision making process for the product/service you bought for yourself. This reflection must include a reflection on issues related to ethics or sustainability aspects of your product/service and your own decision: approx. 750 words. 4. Background for the product/service you bought for somebody else (when did you buy it, what specifically did you buy, where were you made the purchase, where you alone etc.): approx. 150 words 5. Reflection of the decision making process for the product/service you bought for somebody else. This reflection must include a reflection on issues related to ethics or sustainability aspects of your product/service and your own decision: approx. 750 words.           6. Conclusion: approx. 100 words.
 

Assessment criteria <40%
(Fail)
40-44%
(Pass)
45-49%
(3rd  class)
50-59%
(2.2 )
60-69%
(2.1)
70-79 %
(1st class)
80 % and above
(1st class)
Knowledge and understanding of consumer psychology and marketing theories and principles applied to purchases (25%) Insufficient understanding and selection of the most appropriate theories Limited understanding and selection of the most appropriate theories Some understanding and selection of the most appropriate theories Good understanding and selection of the most appropriate theories Very good understanding and selection of the most appropriate theories Excellent understanding and selection of the most appropriate theories Outstanding understanding and selection of the most appropriate theories
Critical assessment and application of consumer psychology theories to purchases (30%) No critical assessment and application of relevant theories/ concepts. Limited critical assessment of relevant theories/ concepts, and minimal application.
 
Some critical assessment of theories/ concepts, and some application.
 
Good critical assessment of theories/ concepts, and some application.
 
Very good critical assessment of theories/ concepts, and good application.
 
Excellent critical assessment of theories/ concepts, and good application.
 
Outstanding critical assessment of theories/concepts, and excellent application.
Ability to draw upon relevant academic literature including consumer research & industry/marketing examples to inform and support the purchase analysis (20%) No use of academic literature and examples which may be inaccurate or misunderstood Very limited range of both academic literature and industry examples which is used largely descriptively. Limited range of both academic literature and industry examples which is used largely descriptively. Draws upon some academic literature and industry examples but may be limited in range or be used in places descriptively. Draws upon a range of academic literature and industry examples to inform and support the analysis. Draws upon a wide range of academic literature and industry examples to inform and support the analysis effectively. Draws upon an exceptionally wide range of academic literature and industry examples to inform and support the analysis effectively
Reflection on any ethical and sustainability-related issues (15%) No consideration of relevant issues Limited consideration of relevant issues. Some consideration of relevant issues Good consideration of some relevant issues Very good consideration of most relevant issues Excellent consideration of all the relevant issues Outstanding consideration of all the relevant issues
Presentation and referencing (10%)
 
Poor presentation with many errors in syntax and spelling. Not using the Harvard method. Satisfactory presentation with significant weakness in syntax and spelling. Harvard method used minimally and with significant amount of errors. Satisfactory presentation with satisfactory syntax and spelling errors. Harvard method used partially and with some errors. Good presentation with good syntax and spelling. Harvard method used largely and with some errors. Very good quality presentation with very good syntax and spelling. Harvard method used throughout and with minimal errors Excellent presentation with  very good syntax and spelling and/or fluent expression. Correct use of Harvard method throughout. Outstanding presentation with flawless syntax and spelling and/or fluent expression. Flawless use of Harvard method
Referencing: you must reference your work correctly using the Harvard method.  Failure to do so will result in the deduction of marks and possible proceedings under the University’s Regulations as to the Use of Unfair Means
Independence of working:
You are reminded of the University’s Regulations on the Use of Unfair Means, which are outlined in the School’s Handbooks.  Should you be found to be in breach of them you will be subject to disciplinary procedures.
Other Submission Details:
NA
 
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