Milestone Two: Need Assessment for Assistant Program By: Katelyn Bruner HCM-700 Healthcare Administration Capstone Dr. Paulchris Okpala Southern New..
Milestone Three: Resource Allocation
By: Katelyn Bruner
HCM-700 Healthcare Administration Capstone
Dr. Paulchris Okpala
Southern New Hampshire University
Medical Office Assistant Training Program
Resource allocation
Staff Requirement
The training needs to include code of ethics, medical professional training, legal issues, effective communication and patients’ records confidentiality requirement. The medical office assistant training program will be best conducted by outsourced consultancy firmsin the various training aspects. Training on the code of ethics and communication will be conducted by a competent public relations firm. Training and development go beyond individual employee needs to shape the organization to be more efficient (Sims, 1998). The legal aspects relating to the medical field will be handled by a competent legal consultancy firm. An expert in the legal field will be given the program schedule to come and take the employee through the program. Similarly, medical work-related training could be executed by an experiencedan in-house medical personnel.
Information Management Systems
To achieve the objective of this training program, an effective human resource information system software that supports training and development needs is required. According to Lawler (2012), a good human resource information system is key for employee career development. The information management systems will be obtained from third party vendors. The capabilities of the systems include and are not limited to the ability to store department data on training requirements. The system should further schedule the time requirements for the medical training program on the different key aspects discussed. The cost of the human resource management information system which is cloud-based will be charged a monthly subscription based on the number of the medical staff in the institution.
Other Technology and equipment
Training materials and equipment will be required throughout the training sessions. The success of this program will require the hiring of a consultancy firm to prepare the different training modules to aid in the successful implementation of the medical assistant training and development program. Training materials to be used include printed materials, soft copy materials, power point presentations, online materials, audio-visual equipment setups, computers and mobile phones devices and a conducive learning spacessuch as conference rooms. The technology and the equipment used in the training and development should facilitate an interactive learning approach between the audience and the trainers.
Financial Resources
Hiring three different professional firms to give training on ethics and communication, public relations, legal issues in relation to the medical fields is one of the expenses required for the implementation of this training and development program. Sourcing a human resource management system which effectively supports training and development needs will be the other major financial expenditure in the implementation of this plan. The third element of the plan that requires the allocation of financial resources is the purchase of the training materials and acquiring a conference facility. Hiring an audit firm to evaluate the success of the training program and the cost-benefit analysis is the fourth element of expenditure in the implementation of this plan.
Assigning the Resources in an Economical Way
The assignment of the resources to the medical assistant training program will beanalyzed in this paper using a logical approach model. A logical model shows the correlation between the input, processes and the output for project implementation (Knowlton & Phillips, 2012). Our objective in this project is to conduct a medical training program.
à à
A Plan for Accessing the Available Resources
The comprehensive financial plan will be presented to the top-level management of the health institution to assess its viability and approve the allocation of resources for the implementation of the medical training program. The need for a human resource management information system will be assessed in collaboration with the human resource department of the hospital. The data on the training needs of each department will be obtained from the heads of the department for training cost allocation. Budgeting will be done which will give an overview of the cost required in each expense category. In collaboration with the hospital purchasing and supply department, the procurement of the training resources will be done.
References
Knowlton, L. W., & Phillips, C. C. (2012). The logic model guidebook: Better strategies for great results. Sage.
Lawler, E. (2012). Effective human resource management: A global analysis. Stanford University Press.
Sims, R. R. (1998). Reinventing training and development. Greenwood Publishing Group.
Looking for a Similar Assignment? Order now and Get 10% Discount! Use Coupon Code "Newclient"
