Multiple Choice Questions (Enter your answers on the enclosed answer sheet) 1) I

Multiple Choice Questions (Enter your answers on the enclosed answer sheet) 1) Improving your communication skills will enhance your career because: A) having great ideas won’t help you much, unless you can communicate them effectively.B) the higher you rise in an organization, the more important your communication skills will be. C) you’ll need to connect with decision makers outside of your area of expertise. D) All of the above. 2) In most organizations, the rumor mill tends to be particularly active when: A) employees are satisfied with their jobs. B) formal communication channels are working efficiently. C) employees are wasting company time. D) the formal communication network is not providing the information employees want. 3) In the first step of the communication process, the sender: A) decides what to say. B) chooses a communication channel. C) has an idea. D) chooses a communication medium. 4) The term ________ describes the ability to send vast amounts of data instantly, constantly, and globally. A) mobile connectivity B) radical connectivity C) social connectivity D) boundless connectivity 5) To help establish clear guidelines for ethical behavior, many companies provide employees a written: A) ethics audit. B) ethical dilemma. C) ethical lapse. D) code of ethics.   6) As an approach to resolving conflict during team activities, a ________ proposes that both sides can satisfy their goals (at least to some extent) and seeks to minimize losses for everyone involved. A) lose-win strategy B) lose-lose strategy C) win-win strategy D) break-even strategy 7) In the ________ phase of team evolution, team members reach a decision and find a solution that is acceptable enough for all members to support (even if they have reservations). A) orientation B) reinforcement C) emergence D) brainstorming 8) Social networking technologies can help a company create virtual communities of practice that: A) allow employees to develop new workplace skills. B) encourage disgruntled employees to voice their frustrations. C) discourage socializing so that individual employees can get their work done. D) link employees to others with similar professional interests throughout the organization. 9) Conducting successful virtual meetings requires ________ before the meeting and ________ during the meeting. A) less planning; less diligence B) more planning; more diligence C) less planning; more diligence D) more planning; less diligence 10) Which of the following is NOT an important consideration related to etiquette in the workplace? A) your mode of transportation B) your grooming habits C) your telephone skills D) the clothing you wear to work 11) As it pertains to communication, culture influences the: A) meanings of words. B) importance of nonverbal signals. C) use of time and space. D) All of the above.     12) ________ is the tendency to judge all other groups according to your own group’s standards, behaviors, and customs. A) Xenophobia B) Ethnocentrism C) Stereotyping D) Cultural pluralism 13) The social media and technological skills of ________ are helping to change business communication practices. A) Generation X B) Generation Q C) Generation Y D) Generation Z 14) Learning about an unfamiliar culture: A) can be accomplished only by living among its people. B) is generally a waste of time since no one in business expects you to do so. C) is a worthy undertaking, even if you learn only a small amount. D) requires at least one year of study before it is meaningful. 15) The term ________ refers to dedicated software and online services that offer various forms of automated translation. A) machine interpolation B) digital interpretation C) online transcription devices D) computerized translation tools 16) All of the following except ________ are elements in the planning phase of the three-step writing process. A) gathering information B) adapting to the audience C) selecting the right medium D) organizing the information 17) Informal techniques for gathering insights and focusing your research efforts do NOT include: A) listening to the community. B) asking the audience for input. C) distributing questionnaires and surveys. D) reviewing reports and other company documents.   18) Despite your numerous emails and voicemail messages, a normally dependable vendor has not responded to your important question. Which of the following would be a sensible next step? A) Consider sending a printed message. B) Broadcast “high-priority” or “urgent” emails at ten-minute intervals. C) Use social media to vent your frustrations with the vendor. D) Bombard the vendor with text messages until he responds. 19) Use the ________ to organize a message if you believe your audience will be receptive to what you have to say. A) direct approach B) didactic approach C) dialectical structure D) diametric pattern 20) The ________ of a business message summarizes what you want your audience members to do or think and why they should do so. A) topic B) scope C) sequence D) main idea 21) Use ________ to avoid categorizing or stigmatizing people based on their gender, race, ethnicity, age, level of ability, or other personal characteristics. A) abstract language B) descriptive language C) bias-free language D) denotative language 22) The acronyms and shortcuts used in texting and IM are: A) incompatible with professional business writing. B) your ticket to the inside track in today’s multinational corporations. C) a great way to show coworkers and managers that you’re tech-savvy. D) commonly used to communicate with top management. 23) “Insurance premiums have increased, and cost-of-living raises have not kept up,” is a: A) simple sentence. B) compound sentence. C) complex sentence. D) compound-complex sentence. 24) Words such as “nevertheless,” “however,” “but,” and “therefore”: A) are called pointer words. B) introduce modifiers. C) occur only in complex sentences.   D) are useful for making transitions. 25) All of the following except ________ will help you write effective messages for mobile device users. A) prioritizing information B) writing shorter, more focused messages C) using a linear organization including longer paragraphs

The post Multiple Choice Questions (Enter your answers on the enclosed answer sheet) 1) I appeared first on PAPER WRITE.

Looking for a Similar Assignment? Order now and Get 10% Discount! Use Coupon Code "Newclient"