One of the most important responsibilities of a systems analyst is to identify the requirements for a project by

gathering information from various stakeholders of the system. Stakeholders include the users of the system, those who are paying for the system, and those who will support the system after it is implemented. The stakeholders may have different opinions on what the system should do.

On the basis of the “The Spring Breaks ‘R’ Us Travel Services” (SBRU) case study given at the end of Chapter 2 and Chapter 9 of the textbook, you will interview Jason in the Resort Relations Department. The purpose of the interview is to determine how the Resort Relations Department works and what the information requirements for the new system are.

Perform the following tasks: