Organisations and Behaviour: Organisations and Behaviour Case Study

In this assignment you are going to use case studies on City College and Enterprise to explore organisational structure and culture and also examine different approaches to management and leadership and theories of both organisations. There are five questions to be answered and must aim for word count of 2500. tip use Definitions about culture from HANDY please. do not use dictionary.
Task 1. Define the word organisation culture and the varies types of culture that are available to an organisation stating advantages and disadvantages of each of them. Identify and describe the different types of organisational structures and cultures and compare and contrast including an argument for and against the structures of city college and Enterprise (LO1.1) Understand relationship between organisational structure and culture. (LO1.2) explain the relationship between an organisations structure and culture can impact on the performance of the business. (LO1.3) discuss the factors which influence individual behaviour at work.
Task 2
Explain the relationship between an organisations structure and culture and the effects that both culture and structure has on an organisations performance. Citing examples from the case study identify and examine in detail the effects that both culture and structure has on the performance of city college. (LO1.2).
Task 3
Define the word behaviour and identify the varies factors that might influence the way individuals behave at work. Using different examples from the case studies, discuss what you would identify as the influencing factors in the way city college behave (LO1.3).
Task 4
Taking the case studies to support your discussion, compare the effectiveness of different leadership styles in the two different organisations. explain the varies approaches to management and leadership theories and their relationships to the way organisations are manages and their importance. (LO 2.1). compare the effectiveness of different leadership styles in different organisations. ie blake and mortiman. (LO2.2) explain how organisational theory underpins the practice of management. LO2.3 evaluate the different approaches to management used by different organisations.
Task 5
From your understanding of the different approaches to management and leadership theories, explain which of these theories you think that both City and Enterprise have adopted. Evaluate the different approaches used by city college and enterprise. You may include examples from other organisations to support your evaluation. LO 2.2 and 2.3. Lo3 Understand ways of using motivational theories in organisations. Lo3.1 discuss the impact that different leadership styles may have on motivation in organisations in periods of change LO3.2 compare the application of different motivational theories within the workplace LO3.3 evaluate the usefulness of a motivation theory for managers. LO4 Understand mechanisms for developing effective teamwork in organisations LO4.1 explain the nature of groups and group behaviour within organisations. LO4.2 discuss factors that may promote or inhibit the development of effective teamwork in organisations. Lo4.3 evaluate the impact of technology on team functioning within a given organisation.
Company A CITY COLLEGE
city college was formed in 2002 as a private college in north west London. It is now part of City group plc. In 2012 city group had an estimated 2.5 million in revenue and employed over 200 staff. In 2010 city group was acquired by a new ownership through a private investor, named Mr Wakefield. City group plc owns 19% of the private college market. All organisations have mission and group mission statement is “To provide inclusive learning opportunities for its students and to succeed in providing comprehensive higher education to the local community”.
. City College want to be the first name people think of when returning back to higher education.
. City College wants to create an organisation where its organisational structure and culture can both help to build a sustainable college.
A mission statement can be used as a starting point to achieve a sustainable business.
City College as expanded recently on its objectives within its mission statement to make the college a much more secure teaching establishment.
City College new mission statement now includes the following corporate objectives.
1. Be reliable 2. Be responsive 3. Understand learners needs 4. Be straightforward.
ELEMENTS AT CITY COLLEGE
The table below shows how the company is organised and the various support functions needed. City college operates both in north and south London.
IMPORTANT FUNCTIONS WITHIN CITY COLLEGE
Operations
In general, City colleges operations are
. Providing higher education for a diverse community
. Producing English and Maths adult literacy classes
. Gathering ideas to share across the company thus improving efficiency
. Managing student learning through individual learning plans
. Implementing sustainable courses for higher education
CITY COLLEGE’S ‘OPERATIONS’ CAN BE SPLIT INTO THREE DEPARTMENTS.
. Teaching operation; Staffs are involved with producing higher education courses that are designed to be inclusive to all learners from diverse backgrounds.
. Human Resource Department; This department is concerned with developing and maintaining the college’s workforce. It is its aim to continue to provide personal professional development to its entire staff. City college invested £1.1 million in its north London branch in facilities and new staff recruitment. This site now has 1500 students enrolled on higher education courses. Operating improvements and growth do not happen y accident. City college encourages employees to come up with good ideas, so these can be discussed, adapted and implemented throughout the business.
In 2005 City college won the number 1 college for education to work Awards 2005. City college is aware its importance to increasing the opportunities for education in the local community. Working with organisations such as Westminster council, city college are able to provide more educational courses to the local community. Working with Westminster council has allowed city college to encourage adults back into education and on the road to a prospective career in business.
ADMINISTRATION
Administrative people
. Solve administrative issues raised by students and internal departments
. Liase with the human resource manager and teachers
. Ensure that the registers are kept up to date and students are informed of important messages
. It is not unusual to find that administration staff to multi-skill and help support other team members within City College. Part of City colleges Culture is to have respect for all staff and support each other through daily operations.
SUPPORT FUNCTIONS
HUMAN RESOURCES
City colleges Human Resources (HR) department focuses on the following areas;
Organisational development including managing change, training and development
. HR Operations including recruitment, selection and employee life cycle
. HR administration
It aims to ensure that City College values are shared across the company and employee satisfaction is increased which in turn can drive and achieve a sustainable college. One area in which HR is involved is recruitment. When a company recruits someone selection will be done by HR and the employing department working together. Induction and training are the next steps. These are also managed by HR and the employing department. HR ensures that once recruited, staff remains. Moreover as people need to develop and maintain skills, HR is usually responsible for staff development. Tarmac’s HR strategy ensures that its corporate values are shared and maintained across the company. Employees are expected to follow its four key corporate values. City College sees these values as essential for helping them to carry out their work day in, day out; they guide us in our dealings with each other and with our customers; ultimately, they are the bedrock of the culture of the company.
STRATEGY, MARKETING AND TECHNICAL
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