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Outsourcing differs from the purchase of normal services in these ways: Question 1 options

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Outsourcing differs from the purchase of normal services in these ways:

Question 1 options:

a) A time commitment exists
b) The buyer usually has some personnel offset
c) The service is usually performed to a service level that is managed by the service provider
d) All of the above.

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Question 2 (0.2 points)

Some common financial rewards of outsourcing include:

Question 2 options:

a) Reduction of cash flow
b) Lower costs
c) Increased capital requirements
d) None of the above.

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Question 3 (0.2 points)

Reasons to outsource include:

Question 3 options:

a) Stabilize human resources overhead
b) Access to difficult-to-source skills
c) Gain additional points of view and industry experience
d) B & C

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Question 4 (0.2 points)

An IT department should conduct an inventory of all IT projects and apply the ranking/scoring formulas to the projects after development of the scoring sheets.

Question 4 options:

a) True
b) False

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Question 5 (0.2 points)

England would fall into the category of an offshore country.

Question 5 options:

a) True
b) False

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Question 6 (0.2 points)

Since IT departments usually have unlimited resources, IT portfolio management is usually not necessary in organization.

Question 6 options:

a) True
b) False

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Question 7 (0.2 points)

A metric that can be used to determine the effectiveness of an organization’s IT portfolio management program is on-time and on-budget percentages of projects.

Question 7 options:

a) True
b) False

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Question 8 (0.2 points)

If your organization outsources a function, you need not manage that process in the future as the outsourcing company will be responsible for those functions.

Question 8 options:

a) True
b) False

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Question 9 (0.2 points)

Steps that must be taken for the implementation of IT portfolio management include:

Question 9 options:

a) Develop a scoring system to rank each project
b) Conduct an inventory of all IT projects
c) Review and document strategic business objectives
d) All of the above.

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Question 10 (0.2 points)

An organization can better maximize its IT investment with an IT portfolio
management strategy.

Question 10 options:

a) True
b) False
 
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