Question 1  Atlas Paper of Miami, Florida, makes paper products from 100% recycl

Question 1  Atlas Paper of Miami, Florida, makes paper products from 100% recycled scrap. One set of workers at Atlas has the full-time job of sorting scrap as it enters the facility. If the scrap is not sorted correctly, workers find out right away, when the manufacturing process creates defective paper. The job of scrap sorter apparently has high levels of    skill variety.   task identity.   autonomy.   task significance.   feedback. Question 2  What is the work schedule plan that involves employees working a forty-hour, five-day week but with some employee control over starting and ending times for work each day?    Flexible work hour program   Compressed workweek   Home work program   Telecommuting   Cafeteria-style work plan Question 3  Managers at a computer parts store decide to have their employees report to work four days a week for longer hours so that full-time persons have three days off a week instead of two. This situation is called:    gainsharing   compressed workweek   merit pay   commissions   piece work Question 4  For a merit-pay plan to be effective, which of the following is necessary?    Employees must be involved in its   development.   The organization must have valid and   reliable measures of what merit entails.   The performance measurement system   must not differentiate too greatly among employees.   It must focus on pay for knowledge.   It must result in relatively equal   merit raises among employees. Question 5  Which type of incentive reward system gives all employees across the organization a percentage of cost savings resulting from a work team's suggestions?    Gainsharing   Scanlon plan   Merit pay   Commissions   Piece work Question 6  At Ernst & Young professional services firm, accountants undergo hundreds of hours of training. One form of training is material that is presented online as part of a virtual “booklet” with self-assessments conducted by the trainee at his or her own pace. This type of training is called    lecture or discussion training.   computer-assisted instruction.   programmed instruction.   on-the-job training.   apprenticeship training Question 7  The ____ approach is an alternative to job specialization that considers the work conditions and employee desires.    job enlargement   job rotation   job characteristics   job enrichment   job factor Question 8  Eugenie used to sew pockets on shirts. Now, she sews an entire shirt. Eugenie's employer is increasing the ____ of her job.    job analysis   feedback   productivity   task identity   autonomy Question 9  Under a commission incentive system, which is the basis for individuals' compensation?    Merit   Sales volume   Units of output   Performance   Seniority Question 10  Under which circumstances would flexible work hour programs be less feasible for an organization?    When the organization has limited   administrative support   When job satisfaction is an issue   When the organization relies heavily   on the use of teams   When on-the-job accidents are an issue   When operating managers designate   work schedules Question 11  On Monday, Tonio reviews and files patient charts. On Tuesday, he collects lab specimens from patients. On Wednesday, he enters lab results into the computer. On Thursday, he collects specimens again. On Friday, he completes insurance paperwork. Tonio's employer is using job    enrichment.   enlargement.   analysis.   specialization.   rotation

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