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Based on Dr. Tony Fiore’s video Four Ways To Deal with Conflict at Work, which of the following is NOT one of the ways that conflict arises in the workplace?

Select one:

a. Competition

b. Misinterpretation

c. Poor management

d. Unrealistic goals and expectations

e. Different values and expectations

Question 27

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Which of the following responsibilities are included in human resource management (HRM)?

Select one:

a. Encouraging existing employees to excel.

b. Conducting new employee orientation.

c. Attracting talented people.

d. Compensating employees.

e. All of the above answers are correct.

Question 28

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Consider the following scenario and choose the best answer from the options below.

You just lost your job as a clerk at a retail store. Unfortunately, you have no savings and you are not sure how you are going to pay your rent or even get enough food to eat this month. At this point, you are willing to take on work of any kind.

According to Abraham Maslow’s hierarchy of needs theory, which level of need are you trying to satisfy?

Select one:

a. Physiological.

b. Safety.

c. Self-actualization.

d. Esteem.

e. Social.

Question 29

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One of the main goals of high-quality human resource management practices is to motivate employees to be more productive. What is one way in which organizations can actually inhibit their ability to achieve this goal?

Select one:

a. Providing flexible work schedules

b. Using a pay-for-performance compensation system

c. Supplying training and development programs

d. Offering employment security

e. Remaining centralized

Question 30

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A manager would like to motivate an employee to meet specific goals and objectives. What compensation tool would best help tie the employee’s compensation to his or her work outcomes?

Select one:

a. Team-based pay

b. Variable pay structure

c. Employee recognition

d. Pay for performance

e. Fixed salary