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True or false? The primary financial impact of a robust CRM system

True or false? The primary financial impact of a robust CRM system

results from retaining current customers versus obtaining new customers.
True or false? A record can contain only character data—letters, numbers, or special symbols.
Which of the following database functions allows the user to enter or modify data in the records? Select Yes or No for each option.
Data entry form
–YesNo
Query
–YesNo
Report
–YesNo
Wizard
–YesNo

 
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