Question 1
Which of the following is NOT one of the training and development

challenges that organizations face?

A younger workforce

Rising costs of training and development

Globalization

Increasing diversity

CHAPTER 8

______ is one of the methods used for establishing pay grades. It links job evaluation points and data from pay surveys to identify how these two factors relate to job value.

Pay range

Market banding

Market line

Job evaluation data method

Question 3

According to General Motors’s findings, how much money does an obese employee annually cost the company in health services?

Less than $1000

$1000 – $3000

$3000 – $5000

More than $5000

Question 4

Which of the following is NOT one of the three powerful behavioral reinforcers that have consistently emerged as effective in the workplace?

Money

Career advancement opportunities

Recognition

Feedback

Question 5

Which of the following is NOT one of the three factors that should be addressed during the training design stage to keep the training effective?

Learning styles

Instructor readiness

Transfer of learning

Learner readiness

Question 6

Benefits do NOT help employees satisfy which of the following basic needs?

Maslow’s physiological needs

Alderfer’s existence needs

Vroom’s expectancy

Herzberg’s hygiene factors

Question 7

______ is the approach an organization utilizes to implement its philosophy and value system regarding pay.

Job classification systems

Pay structures

Pay grades

Pay ranges

Question 8

Which of the following is NOT true about workers’ compensation?

It provides financial compensation.

Is covers employees injured in the course of employment.

It covers rehabilitation services.

Its cost is shared between employees and employers.

Question 9

Which of the following is NOT true about the current demographic trends in the workforce?

The number of women in the workforce today is almost equal to the number of men.

70% of men reported that they would take a pay cut to spend more time with family.

About 80% of couples have single-income households.

One in three children is born to a single mother.

Question 10

______ refers to a process that provides employees with opportunities to obtain the necessary knowledge, skills, and abilities (KSAs) that enable them to perform their current job-related duties more effectively and responsibly.

Career advancement

Employee development

Succession planning

Employee training

Question 11

Which of the following presents the correct order for the steps involved in designing and implementing an effective benefits plan?

Consulting employees, setting program goals, communicating the plan, monitoring costs, monitoring utilization, assessing the program

Communicating the plan, consulting employees, setting program goals, monitoring costs, monitoring utilization, assessing the program

Setting program goals, consulting employees, communicating the plan, monitoring utilization, monitoring costs, assessing the program

Setting program goals, consulting employees, communicating the plan, monitoring costs, monitoring utilization, assessing the program

Question 12

Which training evaluation method accounts for the Hawthorne effect, and is useful in comparing alternative types of training?

Post-measurement

Post-measurement with a control group

Pre-/post-measurement with a control group

Pre-/post-measurement

 

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