You are a supervisor in a correctional facility that has just announced the introduction of a total quality management process that will eventually involve all employees in all departments. Exercise and Discussion.

You are a supervisor in a correctional facility that has just announced the introduction of a total quality management process that will eventually involve all employees in all departments.

Exercise and Discussion.

-Identify the differences between total quality management and traditional concerns for quality in corrections.
-The “Elevator “Speech

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