Assignment 6 – Observation and Analytical Evaluation of an Organization

Unit 6 Assignment
 
For this Assignment, you will complete an observation and analytical evaluation of an organization. A template is provided for you at the end of this Assignment description. Be sure to use this template.
You will choose a business to observe either as an employee or as a customer/client. During this course, you will observe and evaluate the organization based on information you have learned about organizational culture. Be sure to refer to the articles you have read during this unit as well as the multimedia presentation about Company Culture in the Learning Activities area for Unit 6.
The Assignment will be comprised of a PowerPoint with narration about your experiences in the observation and your analysis of the organization. In addition, a transcript of the narration will also be needed to be included.
NOTE: The narration is a required element of this assignment and must be included to earn a grade for this assignment.
Bulleted Points on each slide should include brief points that identify the areas that will be addressed in the narration.
Your PowerPoint presentation should include a total of six slides using the following format:
Slide 1: Cover page that includes assignment title, your name, course, section number, and date.
Slide 2: Introduction of Company (1–2 minutes of narration)

Introduce the presentation by explaining information about the organization and the observation that took place such as the name of the organization, type of organization, day and time of observation and your role as an observer (are you an employee, customer, etc.).
Share background information about the company to give the audience an understanding of what this organization does. Support the ideas shared with research about the company’s background.

Slide 3: Professional Appearance of Employees and Company (1–2 minutes of narration)

Use these questions to guide your response (do not use these questions verbatim in your presentation):

How do the employees dress?
Is there anything about the appearance of the employees that distracts from their professionalism?
Do the employees’ appearance fit the nature of the business? Why or why not?
What does the working environment look like? (furnishings, artwork, lighting, sounds, etc.)
Do the physical surroundings fit the nature of the business? Why or why not?
How do the employees interact with each other and outside people within the workplace? (greetings, tone of conversation, non-verbal communication, etc.)
How do employees interact with each other?
Do the interactions of employees fit the nature of the business? Why or why not?

Slide 4: Analysis of Company (1–2 minutes of narration)

What inferences can you make from your observation? You should cover the following ideas in your explanation:

Analyze the company based on information you have learned about organizational culture in the class. Areas to include:

Determine the dominant organizational culture the company follows by choosing one of the 4 organizational cultures you learned during this unit of the course. Support this information with what you have learned about organizational culture based on both observations and research.
Compare the work done at the company and the organizational culture and explain how this relates.
Research the mission of the company and explain if it aligns with what you have observed. Explain why or why not.

Slide 5: Evaluation of Your Fit (1–2 minutes of narration)

Based solely on what you have observed and researched about the company (not based on the field of the company), do you feel you would be a good fit for this company? Why or why not?

Support this information with what you have learned through your observation as well as what you have researched about the company.

Identify at least 2–3 social and behavioral attributes you have that would be an asset to this company. Explain why. How do these attributes specifically connect with the nature and needs of the company?

Slide 6: Reference Slide – follows APA guidelines. (Reminder: for each source on the reference slide, there must be a corresponding in-text citation in the body of the presentation.)
 Narration Guidelines: Your narration for the slides should demonstrate the following:

Maintain a persuasive tone by summarizing observations and evaluations for each slide.
Words should be clearly enunciated, and professional tone should be sustained throughout the presentation narration.
Audio recording should be free of background noise and interruptions. 

Assignment Format

Two attachments will be needed to hand in for this assignment:

PowerPoint Presentation including narration with six slides that is professionally organized
Transcript shared in a Microsoft Word document should be included (be sure to separate each slide on a separate page).

Replace all template wording with brief bulleted points in your own words that guides the audience.
Slides 2–5 should include narration. See information on Slide 2 in the template which explains how to add narration to a PowerPoint slide – (be sure to remove this slide before posting to the Dropbox)
Ideas throughout the assignment should be supported by specific areas observed while conducting the observation during this course.
Bulleted points on each slide should include brief points that identify the areas that will be addressed in the narration.
Researched information should be included on Slides 4 and 5 (In-text citations should be included with any brief points that were researched from outside sources and the narration should fully explain the points).
With the presentation, there must be a transcript included in a Microsoft Word document that includes the narration word for word for each slide. Be sure to use headings for each slide narration, e.g., Slide 2, Slide 3, etc.
Identify the source of any pictures you use. NOTE: Pictures are not required for this presentation.

 
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Outline and Annotated Bibliography for Research Paper

Outline and Annotated Bibliography for Research Paper
 
This week you will prepare a four-to-six page outline and annotated bibliography for your Research Paper. To help with the preparation of your Week Five Research Paper complete the following and submit to your instructor for feedback:

Outline: Develop an outline that identifies the thesis or central argument, along with any main topics and support to be included in your final paper (identified below).
Annotated Bibliography: Summarize at least four scholarly sources, in addition to the text, that you plan on using to support your argument.
APA Formatting: Must document all sources in APA style, as outlined in the Ashford Writing Center.

Focus of the Research Paper
For your Research Paper you will select one aspect of cultural diversity from the following list that you would like to study:
*(For improved memory and increased awareness, remember the mnemonic, GARREACS.)

Gender
Age
Race
Religion
Ethnicity
Ability
Class
Sexual Orientation

Once you have chosen one aspect of cultural diversity to study in depth, prepare a Research Paper with the following components:

Summarize the pertinent historical, political, social, economic and cultural factors related to your chosen aspect of diversity.
Consider and summarize any relevant developmental theory models related to your chosen aspect of diversity.
In regard to your chosen aspect of diversity, identify the relevant laws or programs that have either helped or restricted access to care and support.
Evaluate how your chosen aspect of diversity, in combination with two other aspects of diversity, can lead to increased needs or issues. For example, if someone is female, African American, and lesbian, will there be additional challenges? Select any combination of three aspects of diversity to discuss.
Describe at least two resources currently available in your area for someone needing special services related to your chosen aspect of diversity.
Explain how your personal characteristics will either complement or conflict with this diversity issue. Consider your own biases and prejudices or those of your family of origin.
Discuss relevant concerns, cautions or insights necessary for you to be a culturally competent human service professional

 
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Marketing Challenges in a New Economy

Marketing Challenges in a New Economy
Read the article: “Airbnb and the Unstoppable Rise of the Share Economy (Links to an external site.)”. https://www.forbes.com/sites/tomiogeron/2013/01/23/airbnb-and-the-unstoppable-rise-of-the-share-economy/#500cfc45aae3
A recent trend in the consumer marketplace is the ability for a consumer to share their personal belongings, such as their homes/apartments, autos, tools, bicycles, and so forth. The shared economy has now become a multibillion dollar business.

Explain how this concept is disrupting our traditional economy.
Describe whether the shared economy is creating new value for the consumer or if it is just replacing existing business.

The paper

Must be three to four double-spaced pages in length (not including title and references pages) and formatted according to APA style as outlined in the Ashford Writing Center (Links to an external site.).
Must include a separate title page with the following:

Title of paper
Student’s name
Course name and number
Instructor’s name
Date submitted

Must use at least three scholarly sources from the Ashford University Library, one of which must be peer reviewed, in addition to the textbook.
Must document all sources in APA style as outlined in the Ashford Writing Center.

Must include a separate references page that is formatted according to APA style as outlined in the Ashford Writing Center.

 
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Kaplan MT203 Unit 8 Discussion Latest – Training Effectiveness

Unit 8 Discussion
Discussion Topic
Throughout this course, many discussion opportunities come up where you need to respond to other people’s opinions and comments. Respond to your Discussion topic after you have completed your reading.
Topic: Training Effectiveness
Many times training results are not measured sufficiently and/or correctly to provide valuable assessment data regarding the efficacy of the training. The training objectives need to be clear, and tied to specific business goals. The manner of measuring training success should be determined at the beginning such that effective evaluation can be performed post-training and any remedial action or follow-up to the training can be enacted.
Scenario:
Suppose you are a training leader at a manufacturing company. You have been asked to deliver a report about how you will assess the effectiveness of a new training program your department is going to develop regarding more effective customer service at your call centers and addressing the increased product returns. There have been decidedly too many customers hanging up after holding on the phone line for 5 minutes or more and too many customers doing in-store returns of product.
·         Explain what action would be appropriate to determine if training is necessary and the three areas that would need to be addressed. What information would you want to obtain in each area?
·         Give some examples of business measures that the training could impact that might be relevant to these managers. Explain why they would be relevant.

 
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