So i’ve got an assignment in Enterprise Architecture course, which has a context and some questions that I need to answer. Since i don’t have enough time to complete it, im looking for someone who can get the task done. Thanks in advance.The attached file contains the almost all the needed information regarding to the task, there is a deadline which is on 13th of April and for that reason i’d like to have it a day earlier at least
CIS 426: ENTERPRISE ARCHITECTURE ASSIGNMENT
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Read the following case study and answer the following questions based on it.
Case Study
Context
In 2005 the University of Bolton had 8500 enrolments. By 2009 the number of
enrolments had increased to 11,500. The growth was facilitated by an online enrolment
process which reduced the need for registry staff to enter data, capturing more directly
from the student. However, to use the online enrolment for the first time, the student
has to be provisioned with a login ID and a password. The process by which they
receive these is triggered by the establishment of the student record and the change of
status on the student record system to ‘unconditional confirmed’.
In 2009, the University opened an overseas campus in the United Arab Emirates
operated by a partner. The online enrolment process became an obvious way to
facilitate the enrolment of students overseas. However, whereas in the UK campus
students apply for courses directly to the University or through UCAS, the UAE partner
was marketing and recruiting their own students so there was no student admission data
on the student records system, SITS. A manual process has been improvised to collect
basic data using a spreadsheet in the UAE campus, which is emailed each day to Bolton.
The data is rekeyed to set up the student record against which an online enrolment can
be made. In the first year of operation, 70% of the overseas campus enrolment resulted
in problems for the students: problems with login credentials, incorrect names and
incorrect date of birth. The problems were dealt with by both the Registry and the IT
help desk.
The University intends to grow the overseas provision from 150 students to 1500 over
the next four years with further campuses coming online. It is therefore essential to
make a process improvement that will reduce errors, remove the need to rekey data,
enable a more rapid and seamless enrolment for students and allow for an expansion in
enrolment without increasing the administrative and support overhead.
The business case
The business case is made on the need to improve the performance of overseas
enrolments processes, in order to facilitate further growth, without needing to increase
administration. The evidence for the business case is based on the support records
around the UAE enrolment in 2009. On the original 150 enrolments, the estimated
number of hours of support and data entry to create the student record and correct the
login access problems amounted to an extra cost of £840 (or £5.52 per student) to
correct errors. Without resolving the problems, any scaling of growth to 1500 overseas
students (@500 new enrolments per year) would lead to a raw cost of £2,760 per year,
plus the opportunity costs and poor student experience. But because all enrolment and
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re-enrolment is concentrated into a few weeks, the staffing issues would be magnified
requiring extra staff, who would need to be trained and competent in the enrolment and
remote user support.
The uncertainties are around the sophistication and endurance of the partner
administration arrangements. It is unclear at the beginning of the project how the
partner recruits and carries out a local enrolment and whether this is supported by a
student record system. The partner has limited technology and administrative support
capability.
Key drivers
The University has established a number of partnerships including an international
campus and online course delivery operated by a partner. The initial setup of such
collaborative arrangements, including administration, have been rapid, but also very
much effort driven. We have found that quick initiatives may try to force or circumvent
established processes, people or systems, often because of a perception, or reality, that
these will be an inhibitor to rapid development. The danger of this is that process variety
is increased, along with additional complexity and cost, and a poor student experience.
The project is looking to creating a shared understanding of the interrelationships in
functions and processes within the University as a first step to simplifying the emerging
complexity.
So our drivers are:
1. to be able to respond to further rapid developments in partnerships
2. to reduce or contain cost growth arising from process variety
3. to improve the student experience of administrative processes wherever they
access the processes.
Q1. Risk Management
Identify three key risk areas that need to be considered if the University of
Bolton aims to grow internationally at the rate of 500 new students per year.
Explain each of these risk areas. (3 marks)
Q2. Data Architecture
Perform the gap analysis on the As-Is data architecture and give an example each
for the following problems from the case study:
– Not the data that is needed
– Data not located where it is needed
– Data relationship gaps (3 marks)
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Q3. Emerging Technologies
Give a solution using Interactive Systems that will enable the university to solve
the problem of student enrolment in its international campus in UAE. (3 marks)
Q4. Sustainability
The university’s partner in the UAE would like to develop a sustainable outreach
program aiming at societal impact where the students reach out to low income
families. Based on the drivers listed in the case study, state whether the proposed
sustainability effort will be accepted by the university of Bolton in the current
stage of development or not. Give two reasons supporting your answer. (3 marks)
Q5. ERP and Open source software
For each of the two software ERP and open source software you need to give a
specific example of a real-world market solution in each area which could benefit
the University of Bolton and its partners. For each of these examples, you need to
then explain how the ERP and open source software would assist the university of
Bolton in the following areas:
1) Improved business efficiency
2) Higher user-adoption rates (3 marks)