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does Theresa have an obligation, as Dr. Humphrey’s medical assistant, to handle this situation with this patient, or should Dr. Waring simply be notified?

In Lessons 5 through 8, you learned about the medical assistant’s role in radiology, electrocardiography, pulmonary function, physical therapy, rehabilitation, pharmacology, and medication administration, as well as patient education, nutrition, and mental health. You also learned about professionalism and career opportunities for medical assistants. For this written assignment, the concepts learned from Lessons 5–8 will be applied. Please review the learning objectives for Lessons 5–8 prior to beginning work on this assignment.

Complete Parts A, B, C, and D for this assignment.

Part A: Marge Riley, an overweight 50-year-old woman with a history of abdominal pain, has been scheduled for a lower GI series on Monday morning. She states she has board meetings every Monday morning at which breakfast is served and that she will come in for her x-rays after the meeting is over. Marge indicates that she does not understand why she needs these procedures.

Provide detailed answers for each of the following questions. Your response should be at least 150 words in length.

• What, if anything, would you tell the patient regarding her need for these procedures?

• How would you describe these procedures to the patient?

• What combination of teaching methods would you use to explain the procedures?

• You are still concerned, after explaining everything to Marge, that she will not follow the instructions. What do you do?

Part B: Jenny Watmore, a medical assistant working in Dr. Cory’s orthopedic practice, has been asked to assist Mr. Ivy from the wheelchair onto the examination table. Mr. Ivy, who is 70 years old, is weakened on the left side of his body from a cerebrovascular accident (CVA). He weighs 200 pounds and is reluctant to provide much help to Jenny when she has to transfer him from the wheelchair to the examination table.

Provide detailed answers for each of the following questions. Your response should be at least 150 words in length.

• How can Jenny get Mr. Ivy to help her assist him?

• Describe the body mechanics that Jenny should use to assist Mr. Ivy.

• What patient education does Mr. Ivy need?

• What documentation should Jenny provide on Mr. Ivy’s record?

Part C: Dr. Waring has a solo practice. When she is on vacation, she arranges for Dr. Dumphey to cover her patients. Dr. Dumphey’s medical assistant, Theresa, has just received a call from a patient of Dr. Waring. The patient is an elderly woman, with multiple medical problems, who is possibly having a reaction to a medication that Dr. Waring prescribed two days ago for bronchitis. Her symptoms include nausea, upset stomach, dizziness, headache, rash on her chest, and extreme exhaustion. Theresa senses that the patient may be exhibiting some disorientation to time and place, because it is difficult to elicit consistent responses from her regarding her medications. The patient reports to Theresa that the newest medication she has been taking is Biaxin. The other medications she takes include Prinivil, Cardizem CD, Premarin, Prilosec, Robaxin, Zocor, Ambien, Prozac, Fosamax, Seldane, and aspirin. The patient does not know the dosage of any of these medications but is willing to “open up her bag of medicine” and read each prescription label to Theresa.

Provide detailed answers for each of the following questions. Your response should at least 200 words in length.
• Does Theresa have an obligation, as Dr. Dumphey’s medical assistant, to handle this situation with this patient, or should Dr. Waring simply be notified?

• Is this an emergency situation or potential emergency situation and, if so, what should Theresa do immediately?

• Because the patient seems disoriented, should Theresa even trust what the patient is reporting?

• Should Theresa have the patient read the label of each of her medications?
Part D: Stacy Friedlander is the lead medical assistant in an ophthalmology practice of ten physicians. The eye clinic has patients, literally, from all over the world. Several of the physicians are leaders in their specific area of ophthalmology, such as Dr. Keeler, who specializes in retinal diseases.

Today, Stacy is going to interview a potential new employee, Sarah Banks. Sarah is currently finishing a CAAHEP-approved medical-assisting program at a local college and is searching for full-time employment. She has some on-the-job experience dating back to when she was an after-school receptionist for a general practitioner, but that was more than ten years ago.

The clinic tends to hire medical assistants who are certified, experienced, and very capable of dealing with patients from different age groups, races, and cultures. However, Sarah is being considered for the position because, first of all, her father is a personal friend of Dr. Keeler and, second, qualified medical assistants are difficult to find because of the high demand.
Provide detailed answers for each of the following questions. Your response should at least 150 words in length.

• What should Stacy do to prepare for the interview with Sarah?

• Considering that the practice is limited to ophthalmology, would any special requirements be warranted in a medical assistant who was going to work in this area?

• Considering that the clinic’s patient population is mixed by age and race, would any special requirements in a medical assistant be warranted in this case?

• Is it proper procedure for Sarah to be applying for this position given that she has not yet completed her medical assisting program?

• Should Stacy, given the circumstances, invest a lot of time in interviewing Sarah? Why or why not?

• Should Sarah’s ten-year-old job experience be factored into Stacy’s decision to hire Sarah or not?

• If Stacy decides not to hire Sarah, does Stacy need to personally contact the reference and thank him anyway, given that he is a friend of Dr. Keeler?


 


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Create a performance data scorecard you could use to focus on outcome measures in your healthcare

The purpose of this assessment is to help you develop the necessary skills and expertise to manage in the healthcare setting and understand the unique aspects of nursing leadership. Nursing leadership requires a unique set of skills relating to organizational performance and the healthcare industry. Leadership in the nursing profession, roles and responsibilities of the nurse leader, and human resource management are essential components of nursing management for leaders within the healthcare industry to understand. As the healthcare industry continues to change and reform, it is important for nurse leaders to be well prepared and well-rounded in the concepts of healthcare management and nursing leadership.

For this assessment, consider yourself a nurse leader (which could be your current role if you are in a nurse leadership role at your organization) responsible for multiple departments, units, or service areas. You are struggling with performance of outcome measures that are below benchmarks. You feel that if your teams and staff were more engaged, your outcomes would improve.

Requirements:
A. Create a performance data scorecard you could use to focus on outcome measures in your healthcare organization in which you do the following:
1. Identify the patient population being addressed.
2. Identify at least one outcome measure related to the population identified in part A1 for each of the following indicators:
• performance
• quality
• patient safety
• employee engagement

B. Discuss the necessary processes that drive each outcome measure.
1. Discuss at least one additional indicator that would be important for a nurse leader to monitor on a regular basis to drive outcomes as part of the performance data scorecard.

C. Discuss at least three advantages of the performance data scorecard created in part A.

D. Analyze at least two current trends in healthcare that are related specifically to employee engagement.
1. Explain the relationship between employee engagement and healthcare quality.
2. Discuss whether current tools in your organization adequately provide nurse leadership with data regarding employee engagement.

E. Create a plan to improve employee engagement based on the performance data scorecard.

Note: This plan may include but is not limited to goals, strategies, evaluation, timeline, etc.

1. Discuss leadership best practices that improve employee engagement.


 


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Examine contemporary attitudes toward the three treatments you selected.

Select a neurological, psychological, or underdevelopment disorder.
Write a 2,450- to 3,500-word paper comparing and contrasting three therapeutic interventions used to treat this disorder. Compare measures of effectiveness, such as validity, efficacy, symptom and behavior management, and recidivism. One therapy should be cognitive in nature, one should be pharmacological in nature, and the third should be an alternative therapeutic treatment.
Identify common symptoms associated with your disorder and rates of symptom reduction or management as reported with the three treatments. Based on your research, what would be your approach to treating the condition? Identify which treatments you would use. Explain why.
Analyze the neurological underpinnings of diseases and disorders.
Examine contemporary attitudes toward the three treatments you selected.


 


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• Analyze operational decisions of healthcare organizations and the impact on business performance outcomes.

Apply major organizational perspectives and theories to real problems facing health services organizations.
• Identify concepts in organizational decisions, strategic alliances, and managing efficiency and effectiveness.
• Analyze decisions that impact the healthcare delivery system.
• Analyze leadership challenges in healthcare.
• Analyze operational decisions of healthcare organizations and the impact on business performance outcomes.
• Apply principles of organizational learning, innovation, and change in healthcare organizations.
Introduction
Public health problems are diverse and can include infectious diseases, chronic diseases, emergencies, injuries, environmental health problems, as well as other health threats. The following project will allow you to demonstrate your ability and skill in applying major organizational healthcare theories, innovation, and change concepts that impact leaders and the decisions they make when facing operational challenges in the healthcare industry.
Scenario
Acting as the president of a local hospital in an economical and socially deprived county in the US, you have just received a phone call from the state’s CDC office advising the hospital of an outbreak of Whooping Cough. As of now, a majority of the state is being affected by the outbreak and resources are becoming scarce. Your hospital is the only medical center that serves the county. Based on trends and tracking, the CDC believes that your county in which can expect a major increase in patients in the next 48-72 hours with the disease. As the president of the 300-bed hospital which serves a diverse population of 50,000 citizens, it is the president’s responsibility to create a plan of action to help address and treat patients of the county who might become ill in the next 48-72 hours.
The first task you will undertake is to research the disease, its course of treatments, and cures to help effectively treat the potential outbreak. Once you have done so, you will create a presentation that you can give to the county board and CDC showing how your hospital will combat the disease, treat patients, and develop strategies to prevent the spread of the outbreak.
As the president, you will need to work with internal and external vendors on ensuring that the hospital has enough resources and that more resources can be ordered and delivered as quickly as possible. You will need to reach out to and gain assistance from other healthcare organizations in the area to help you track, treat, and control the spread of the disease. Â As the leader of the hospital, you will have to make decisions on how to properly manage the shortage of beds, doctors and nurses, and resources that may occur due to the outbreak.


 


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