Determine the utilization and the efficiency for each of these situations:

a. A loan processing operation that processes an average of 6 loans per day. The operation has a design capacity of 13 loans per day and an effective capacity of 10 loans per day. (Round your answer to 1 decimal place. Omit the “%” sign in your response.)

Utilization %

Efficiency %

b. A furnace repair team that services an average of 3 furnaces a day if the design capacity is 9 furnaces a day and the effective capacity is 8 furnaces a day. (Round your answer to 1 decimal place. Omit the “%” sign in your response.)

Utilization %

Efficiency %

c. Would you say that systems that have higher efficiency ratios than other systems will always have higher utilization ratios than those other systems?

This is not necessarily  ______ . If the design capacity is relatively___________, the utilization could be ____________even though the efficiency was __________

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