Which of the following is statement about total quality management(TQM) is TRUE ? a) Total quality management reduces the internal failure costs but not internal failure costs b) total quality management reduces the internal failure costs but not external failure costs c) Total quality management means inspectors are responsible for finding out who makes the defects d) In Total quality management, workers have the authority to stop a production line if they see quality problem
Which of the following is statement about total quality management(TQM) is TRUE ?
a) Total quality management reduces the internal failure costs but not internal failure costs
b) total quality management reduces the internal failure costs but not external failure costs
c) Total quality management means inspectors are responsible for finding out who makes the defects
d) In Total quality management, workers have the authority to stop a production line if they see quality problem